Current location - Health Preservation Learning Network - Slimming men and women - Have you ever been cheated by a beauty salon? I was cheated by a beauty salon for more than 10 thousand yuan, and now I don't want to refund it. What should I do?
Have you ever been cheated by a beauty salon? I was cheated by a beauty salon for more than 10 thousand yuan, and now I don't want to refund it. What should I do?
If you are cheated by a beauty salon, you can deal with it in the following ways:

1, you can find media exposure;

2. You can complain to the administrative department for industry and commerce;

You can go to court to sue the other party.

Beauty salons are beauty service places that provide people with beauty, skin care and hydrotherapy. Since the 1990s, it has gone through three stages: guiding beauty salons, maintaining beauty salons and repairing beauty salons, and developed into a conditioning beauty salon. There are usually women's clubs and spas. The services provided mainly include: skin care, pure natural professional skin care, pure natural anti-wrinkle and anti-aging, massage, ovarian maintenance, aromatherapy and ear candles. Beauty salons are terminal institutions selling professional cosmetics.

Management system:

( 1) gfd:

1. Employees should pay attention to gfd.

2. Employees must wear work clothes, work number plates and uniform hair clips when going to work. Tooling must be kept clean and tidy.

3. Employees must wear light makeup before going to work, and maintain a natural, smiling, decent, dignified and confident professional image during shifts.

4. Employees shall not wear jewelry (such as bracelets, bracelets, rings, etc.). ) at work. No long nails, no nail polish. When serving customers, you must wear a clean mask.

5. Employees are not allowed to snuggle up against the wall and counter, pick their teeth, scrape their ears, yawn or make loud noises in front of customers.

6. Employees are not allowed to eat smelly food (such as garlic) at work; Do not eat snacks, do not do private work (such as washing clothes, knitting sweaters, knitting small toys, etc.). ); It is not allowed to leave early and return late in the work area (excluding the staff canteen).

(2) Etiquette:

1. Employees must use standard Mandarin at work (except for special customer groups).

2. Advocate civilized language, serve customers and prohibit the use of service taboos.

3. Employees should maintain a friendly conversation attitude with customers, consciously control their own pronunciation, and have a smooth tone. When you meet customers, you should take the initiative to give way; When walking with customers, let customers go first; When serving tea and water to the customer, the cup should be placed in the upper right corner of the customer seat.

4. When employees receive customers or answer the phone at work, they must work in accordance with the procedures and statements stipulated by the club. Don't say anything that will damage the image of the club in front of customers.

5. Employees should listen carefully and explain patiently when dealing with customers' problems and requirements. If they can't answer the questions, they should ask for instructions and report in time.

legal ground

Article 266 of the Criminal Law of People's Republic of China (PRC). Whoever defrauds public or private property in a relatively large amount shall be sentenced to fixed-term imprisonment of not more than three years, criminal detention or public surveillance, and shall also, or shall only, be fined; If the amount is huge or there are other serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than three years but not more than ten years and shall also be fined; If the amount is especially huge or there are other especially serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than 10 years or life imprisonment, and shall also be fined or confiscated. Where there are other provisions in this Law, such provisions shall prevail.