Model essay on internship summary of student insurance company 1
Internship, as its name implies, is to learn through internship. After a period of study, or when the study is nearing the end, we need to know what we have learned or how to apply it to the internship. Because any knowledge comes from practice and belongs to practice. So we should put it into practice to test learning. Now that we are about to graduate, internship is becoming more and more important for us. This just-concluded internship can be said to be the hardest and most fulfilling period of my four years in college. Hard work is because I have just set foot on my job, and I can't adapt to it quickly in many aspects; What I have enriched is the knowledge and skills that I can't learn on campus during this period, and I have improved my quality in all aspects. At the same time, the internship also gave me some work experience. It laid the foundation for seeking a good career in the future. To this end, I collected and sorted out the wonderful model essays of the internship report for your reference, hoping to help you!
Time unit: Jiangsu Huabang Insurance Agency Co., Ltd. Yancheng Dafeng Branch
Internship time: 20XX July 24th to 20xx August 26th, a total of 33 days.
Sometimes, I imagine that I am not a person, but a god. However, I never imagined that there really is such a role in the world, that is, people who can persist in insurance business for ten or even twenty years. I can't compare with them at all because I'm vague. During the summer vacation, I decided to go to the insurance supermarket to study and train. One is to stand in front of everyone and speak fearlessly. The second is to see more about this society, learn more about the hidden rules of society, and promote their own growth. This is only the original purpose. However, over time, I found that the role of insurance is really not very influential in society. Many people don't understand insurance at all, and some even hate insurance, thinking that insurance should be banned. So I want to let more people know about insurance, and let more people know that insurance is the most scientific invention in the world.
I go to the town near Hechen, xinghua city every two days to attend the morning meeting. The first day, I didn't even say hello There's a reason. Many people are too old to know what to shout. Aunt is not like aunt, and grandma is not like grandma. Plus, I'm naturally afraid of strangers, just laughing. On my first day in the past, I started to do broadcast gymnastics. In fact, at the end of my internship, they added a dance to the morning meeting. It is said that this is the initial warm-up, which is held every morning. After that, every speaker at the morning meeting will say, "Good morning, Winbond's family!" " Then let's shout together: "Good! I love Winbond. " Then all members of the Winbond family will recite the company's instructions in unison, and then they can formally enter the morning meeting.
My first speech was at the second morning meeting. At the morning meeting, the manager asked me to tell you about the concept of bravery quotient. As before, I trembled all over, and soon my mind went blank and I couldn't speak. But I didn't retire until I finished all the contents. However, the people below sleep and sleep, and those who have short meetings have short meetings. I am speechless. I know that my first attempt failed. After that, the manager decided to start small and let me tell them some short stories, which will only last for a minute or two on the stage. In order to relax myself, I will spend some time standing in front of the mirror and talking at home. In this way, I have been holding morning meetings and telling stories. After five or six times, I can talk freely on it without shaking or anything. But these are just warm-ups A real speech is not simply reciting one short story after another. I remember the manager told me, "When you speak, you must pay attention to your pronunciation, intonation and speed. The words don't need to be gorgeous, but they should be attractive." Use analogy or other rhetoric when speaking. "It reminds me that I especially like analogy when I am doing science. It turns out that learning in the world, all roads lead to the same goal, is a truth.
About mid-August, I was finally asked to talk to the following people about my views on the significance and effectiveness of insurance. That night, I summarized some blogs of insurance company bosses found on the Internet, and divided the speech into four parts: introduction of investment, origin of insurance, significance of insurance, and analysis of insurance misunderstandings. Finally, I talked about how to do insurance with rich people. I tried to finish this speech in 20 minutes, but my speech was still poor. This is not a story. I can't read the whole article. I want to play it by myself in a proper place and describe it in vivid language. However, it was at these so-called play points that my brain suddenly got stuck and I didn't know what to say. Although no longer nervous, although no longer trembling, but the mind will still be blank, the final effect is still the university professor's lecture effect. Whoops ~ ~ It was very sad at that time. In the remaining few days, I tried to communicate with others, spoke fluently, learned several types of insurance, and participated in training with the newcomers in the company. Several seniors of the company explained the ability and methods of handling insurance in detail, and their language was so convincing. It's fascinating. I am very envious.
Later, I made several speeches, and I found that I really spoke as fast as a knife under the influence of someone, but in fact, in order to make others understand, we often don't need to speak so fast. I try to correct it, pay attention to my pronunciation and intonation, and speak to others in unpleasant but clear words.
Finally, according to the requirements of the company, I went to sell insurance with several relatives. I patiently explained to them the importance of insurance and made many metaphors. But they have a bad attitude and don't listen to me at all. I know, they just treat me like a child and then talk to me like an adult. Children can't speak cross talk. Another person who hates insurance actually advised me to quit the insurance company and not to have anything to do with insurance. The reason is that they have suffered setbacks. When they need to pay compensation, they don't meet the compensation requirements. Finally, they hate insurance so much that they don't even pay the old-age insurance.
I didn't run an insurance policy. A novice like me can't run eighteen times a month like an old hand. But my eloquence has improved, and I know how to behave in front of others in social activities. The most important thing is that I know some strategies of the enterprise.
In social practice, my gains are roughly these three major items:
The first is the way of speaking. I must know that I should be a mirror, and what kind of way I should speak to what kind of people. When you speak, you must pay attention to the speed and intonation. The key is to let others know what you are saying, not to compare with others. You should attract others with humorous metaphors and examples. Look at others when you speak, because that will let you know what others think in time, so you can improvise. In fact, I found that I read too few books and experienced too few things. In fact, I can't talk without one's experience and knowledge, so I must continue reading and practicing to increase the content I can communicate. This is the most important thing!
The second is the cohesion of the enterprise. As the saying goes, people turn their backs. My enterprise has a strong cohesion, and everyone's position is obtained through hard work, not by giving gifts or something. The income gap is actually the ability gap. In addition, everyone in my company is full of enthusiasm, which can be seen from the morning meeting I mentioned. Our company often has inspirational lectures, so that everyone can treat our work with passion. The cohesion of enterprises is really important. Our manager really said that there is no management between people, only assistance. The boss is not in charge of us, but helping us. If we work with this idea, our hearts will not be unbalanced, and of course we will be more passionate.
Student insurance company internship summary model essay II
First, the purpose of internship
Through this internship, you can experience the life after entering the society in advance, learn the basic knowledge and enterprise concept of the insurance industry, and improve your practical work ability and professional skills. Further contact with society and understand society. Gradually enhance their professionalism and sense of responsibility, and improve their interpersonal skills. Accumulate some valuable practical experience for future employment.
Secondly, the internship unit and internship post are introduced.
(A) the basic situation of the internship unit
China Pacific insurance group co., ltd was established in may 199 1, and its headquarters is in Shanghai. It was listed on the A-share market of Shanghai Stock Exchange on February 25th, 2007 (60 160 1) and February 23rd, 2009. China Pacific owns professional subsidiaries such as life insurance, property insurance, asset management and endowment insurance. It has established a nationwide marketing network and diversified service platform, with more than 5,700 branches, more than 74,000 employees and more than 300,000 life insurance salesmen, providing all-round risk protection solutions, investment and wealth management and asset management services for 56 million individual customers and 3.3 million institutional customers nationwide. The company headquarters building is located in Lujiazui Financial Center, Pudong New Area, Shanghai. Shareholders include Baosteel Group, Shenneng (Group) Co., Ltd., American Carlyle Group, Prudential Financial Group, Shanghai State-owned Assets Management Co., Ltd., Shanghai Tobacco (Group) Company, Shanghai Jiushi Company, Yunnan hongta group Co., Ltd. and Dalian Shide Group.
(B) the basic situation of internship positions
During the three-month internship, the company arranged for me to engage in life insurance business.
Responsibilities of life insurance business:
1. Familiar with various insurance types;
2. Fully understand the customer's assets and family status, and do a good job in _ _;
3. Make a comprehensive life insurance plan for customers according to their needs;
4. After-sales service to customers should be comprehensive and meticulous;
5. Explain clearly the insurance liability and deductible clauses to customers.
Third, the internship process and content
The internship process can be divided into three parts, namely, pre-job training, bridging training and formal post internship.
(A) the understanding of insurance
Insurance can be divided into social insurance and commercial insurance. Social insurance is a compulsory insurance fund formed by the state through legislation under the guidance of established national policies. A social security system used to provide basic living security for members who have lost their working ability or job opportunities due to old age, illness, childbirth, disability, death and unemployment. Social insurance is not for profit. Commercial insurance is a kind of profit-oriented insurance form, which is operated by specialized insurance enterprises. The economic compensation of the insurance company is based on the insurance premium paid by the insured, which is paid, open and voluntary, and tries to have a certain surplus after the loss compensation. During the insurance period, the insurer and the insured agree on each other's rights and obligations through the insurance contract.
In my opinion, insurance is also a love, a responsibility, a commitment to yourself and others; Insurance is not a necessity, but it is a necessity. People always regret not being insured after causing losses, and at this time regret that the losses are irreparable. Although insurance can't prevent and prevent accidents, it can make up for the economic losses caused by accidents to the maximum extent after the accidents. In this way, the insured will not be cornered because of economic problems.
(2) Understanding of Pacific life insurance business.
1. Life insurance coverage
Life insurance takes human life and body as the subject matter of insurance. An insurance that pays insurance money when the insured has an accident such as death, disability, illness or old age or when the insurance expires. The applicant of life insurance pays the insurance premium to the insurer according to the agreement of the insurance policy. When the insured suffers death, disability, illness and other insurance accidents during the contract period or reaches the age and time limit agreed in the life insurance contract, the insurer shall pay the insurance money to the insured or its beneficiaries in accordance with the contract. The existence of life insurance is usually inevitable; The occurrence of life insurance accidents is scattered; The probability of death accidents in life insurance increases with the age of the insured and is relatively stable.
2. Life insurance marketing
Life insurance marketing is a process of business activities aimed at satisfying consumers' various life insurance needs and realizing the profit target of insurance companies in the rapidly changing life insurance market environment. Including the conception, development, design, rate determination, distribution, promotion, after-sales service and a series of planning and implementation activities beneficial to the life insurance market. I am mainly engaged in personal life insurance business through indirect marketing channels in Pacific Insurance Company, mainly engaged in life insurance sales. As a salesman, I follow the experience of old employees and deal with interpersonal relationships. Do a good job in customer service, the process mainly includes consultation, interview, interview, signing, charging and so on. If the subject matter insured conforms to the insured accident agreed in the contract, it also includes the processes of audit, claim settlement, contract change and value-added service. And there may be a process of legal representation between the insured and the insurer.
3. Underwriting and settlement of life insurance
Underwriting is a process in which the insurer selects or evaluates the risk degree of the potential insured applying for insurance protection, so as to decide whether to underwrite and determine the underwriting conditions. The underwriting process has to go through four risk choices, namely, salesman underwriting, physical examination underwriting, professional department underwriting and survival investigation. Mainly through the insurance application, physical examination report, medical record report and survival survey report and other materials to underwrite. Then the underwriting objects are divided into standard body, sub-fitness body, refusal body and extension body. The claim process of life insurance includes accepting registration, reviewing various documents and supporting materials, on-site survey, responsibility review and claim calculation.
4. Payment of personal insurance
The payment of life insurance mainly includes life insurance, personal accident insurance and medical expense insurance.
(3) Understanding of enterprise management
For employees: follow a leader and solve the route problem.
In order to make the enterprise develop better, managers should first formulate a complete enterprise development strategy model, and then find ways to improve work efficiency, reduce labor costs and save unnecessary expenses of enterprises. Furthermore, managers must optimize resource allocation and integrate enterprise resources. One of the most important is the integration of human resources. Human resources are the key to the core competitiveness of enterprises. In order to improve profitability, market image and social influence, enterprises should first improve the technical level and quality of employees. Organize staff meetings on a regular basis, exchange work experience in time, put forward problems existing in the work so as to solve them, and attach work skills training for enterprises. After the training, they should be evaluated to check the training effect. According to everyone's characteristics, arrange suitable jobs for them and make them feel certain work pressure. While being able to do his own job well, he should also be able to do other jobs well and realize the transformation of work roles. In order to reduce the risk of an enterprise, try not to let one person be in charge of all the contents of a certain job in the enterprise, which will increase the risk of the enterprise and make it difficult to realize the role transformation of employees in the enterprise.
Enterprises should adhere to an open, just and fair talent selection system with clear rewards and punishments. Create a harmonious and warm working environment. Let employees have a sense of belonging to the enterprise, so as to have a sense of identity with the corporate culture, make suggestions for the development of the enterprise wholeheartedly, and serve the enterprise faithfully.
(d) Improvement of other abilities during the internship.
1. Through this internship, I learned some basic knowledge of the insurance industry, especially life insurance. At the same time, I am also familiar with the basic types of life insurance, as well as the claims process and compensation process of the direct compensation center.
2. During my internship, I also learned how to use photocopiers, fax machines, scanners, the operation of claim system and price check, as well as some customer service methods.
3. Internship made me understand that the business structure of insurance companies mainly includes direct selling, marketing and agency business, and insurance companies must fulfill their obligation to truthfully inform the policyholders and promise to make claims. Its claim mode mainly includes two modes: self-made and outsourcing, or both modes are used at the same time. Insurance online marketing is a new development model, because this marketing model is more convenient, faster and more cost-saving.
Fourth, the internship summary and experience
I feel lucky to be an intern in the Pacific, feel the working atmosphere in the Pacific, learn their work skills and arrange an intern teacher for you. Looking back on this internship, I was deeply touched, during which there was hard work, fatigue and laughter. Although it was only a short three months, I gained a lot.
From the beginning of the internship, our internship process has been arranged in an orderly way. First of all, General Manager Baliba trained us, learned about the insurance industry, and became familiar with the insurance clauses, claims settlement process and corporate culture. After that, I followed the teacher's internship and contacted various cases. See how he treats customers' consultation, claims settlement and the whole exhibition process for customers to see. I will operate when I am familiar with it, and he will guide me. Slowly, I can complete some simple customer service. After I was familiar with direct compensation and fixed loss, I began to run in other places, contacting various customers and various types of major cases. Major cases are more laborious and difficult to handle. But I think I can experience myself more and grow up faster.
In the face of such a complicated social circle, I have come into contact with many people, both qualified and unreasonable. They take advantage of the imperfection of some company systems and the operability of the real society to protect their own interests. Therefore, the company will inevitably produce some unnecessary economic losses, but there is nothing it can do. The color of society is very strong and mixed.
I feel lucky to have such a unique internship opportunity, because I can get in touch with all kinds of people. I can learn a lot of excellent qualities from them and correct some of my bad behaviors. At the same time, I can enhance my interpersonal skills and social adaptability by contacting different people, which will make me more confident and powerful in my future life.
Verb (short for verb) Thank you.
Today, my internship is over. In these three months, I worked hard and gained fruitful results. I want to thank my alma mater _ _ College for its continuous training, as well as all _ _ _ _ _ _ _ _ teachers, the organizations that hired me at the beginning, and all those who helped me.
Student insurance company internship summary model essay 3
First, the purpose of internship
During the summer vacation of this school year, I worked as an intern outside the school. Through practice, I found that I have many shortcomings, and I still need to exercise more in social practice. At the same time, as a fresh graduate, I am about to go to the society and understand the society. I must strengthen my concept of labor, socialist enterprising spirit and sense of responsibility. Learn business knowledge and management knowledge, consolidate the theory learned, acquire practical knowledge of this major, and cultivate initial practical work ability and professional skills. With this idea and goal in mind, I once again joined the internship of China Life Insurance.
Two. The work requirements during the internship are as follows:
1, exercise the business ability in sales. Knowing and being familiar with the daily business and workflow of insurance agents, learning to work, visiting customers extensively and being good at communication are the keys to improve their professional quality and sales ability in customer communication.
2, learn to use basic theory, basic knowledge and basic skills to solve specific problems in the practice of brokerage intermediary, so as to integrate theory with practice. At the same time, we will continue to learn from people around us, be shameless and grow rapidly.
3. Accumulate a lot, learn with an open mind and improve overall quality. In practice, we should take the broad masses of workers as teachers, learn their good quality, good style and good style with an open mind, improve our comprehensive quality and train ourselves into qualified economic workers.
4. Cultivate the spirit of hard work and sense of social responsibility, and form a good moral character of loving occupation and labor. No matter how tired and hard you are, always maintain a dedicated, rigorous and serious work spirit and habits.
5. Preview to prepare for employment. Find out the gap between your own situation and the actual needs of society, supplement relevant knowledge in time during the later study period, and make full knowledge and ability preparations for job hunting and formal work.
Third, the internship process.
1, necessary morning meeting: Monday to Friday morning, absorb new knowledge by attending the morning meeting. At the meeting, we usually summarize our work, share our experiences, give special lectures and send out notices. I take notes carefully, absorb new knowledge from them and gain work experience indirectly. In particular, the morning lectures of managers and masters have broadened my horizons and enriched my knowledge and experience.
2. Ask humbly: Understand life insurance products of life insurance, and be familiar with the daily business, workflow and working methods of bank agents. The life insurance products I have learned include "Corning Lifelong Critical Illness Insurance", "China Life Xinruixin Pension Security", "China Life Fulu Double Happiness Pension Security" and "Lucky Card". Familiar with the daily business of insurance agents is to serve customers and find customers.
3. Workflow: guide customers, understand customers, introduce products, clinch a deal, and provide after-sales service. These five steps constitute a sales cycle. Among them, after-sales service includes charging, security, claim settlement, sending birthday cards or customer service reports. If the insurance bank agent provides customers with satisfactory after-sales service, there will be referrals, thus obtaining new sales opportunities and starting a new sales cycle. There are many ways to work, such as how to deal with customers, including how to visit customers, how to tell customers about insurance, how to make insurance plans for customers and so on.
Under the arrangement of the manager, as the staff of the company's customer service quality return visit center, we conducted a telephone survey of customers. Firstly, the regional activity logs of some exhibitors in two categories are randomly selected, which contains the list of customers visited by exhibitors every day and their contact information, and then according to the list of customers in the logs, customers are called and communicated. It mainly investigates whether customers know the company's so-and-so collector, what services the collector provides to customers, whether customers are satisfied with the collector's service, and what customers think the collector's service needs to be improved.
Fourth, practice understanding.
1, sincerity
"When you are in a strange environment, what can you use to open others' hearts and get their approval?" ? Sincerity! I remember the first day I stepped into insurance, so I didn't have enough confidence to calm down, because strange faces and fresh environment are about to break into my world, and I will bump into their familiar environment. But this mentality disappeared after ten minutes. The spacious and bright office, suitable temperature, friendly and sincere colleagues, cordial greetings, friendly smiles and a series of welcome sentences suddenly moved me, and I felt a ray of sweetness in the office-sincerity! From that moment on, I understood why insurance companies put integrity first. Sincerity is the premise of survival, and trustworthiness is the foundation of development! The company is like this, and so is being a man. Therefore, nodding, smiling and asking for advice have become my practical behavior norms in recent months. I think sincerity should be the first step to realize self-worth!
Step 2 communicate
There should be division of labor and cooperation among insurance companies, departments and individuals. In my internship department, I feel that every member has a strong ability to work independently, but the spirit of cooperation is everywhere. Communication is needed at the same time of division of labor, otherwise the set goals cannot be achieved and the work can not be completed better. It is natural for newcomers to make more mistakes. I do everything very seriously, although I will still make small mistakes, I will still be flustered, but I will communicate with my colleagues in the department in time and get their help in time!
3. Passion and patience
Passion and patience are like a contest between fire and water. The passion of fire is always easily controlled by the patience of water, and so is work. This is something that passion and patience must coexist. I was excited when I first entered the office. This should be the social life I've been dreaming of for a long time, with both fear and expectation. Although I am not qualified to be a social person, I have accepted the test of these two months with the mentality of a complete social person. Passion is a bit exaggerated, but I spent these two months with passion. However, apart from my passion for work, I am deeply aware of the importance of patience. The work done with passion and impatience is impetuous, and the quality of the work done with patience and without passion is inferior. Especially interns, many people say that internships are similar to "handyman", such as cleaning, sorting out office documents, copying, typing, delivering documents, etc ... Before I came to the company, I was fully prepared psychologically. At the mobilization meeting, the secretary taught us to do every little thing well. The more we do in the department, the more we learn. I think the more work my colleagues deliver, the more attention and preference they have for me.
4. Innovation and innovation
Everyone can learn technology, but innovation only belongs to you! This is the best way to realize self-worth. The design of every scheme and the development of every work are inseparable from innovation, which is beyond the power of all members of my department. Therefore, I will inevitably take some detours when I do my work, and I can't be perfect. Thanks to the guidance of the manager and colleagues, I won't get into trouble. Insurance companies have always been a place to recruit talents and attract talents. Therefore, when I entered the insurance company, I felt that I had entered the hall of elites, and I deeply felt my lack of knowledge, not only professional knowledge, but also comprehensive knowledge. Specializing in learning focuses on learning and mastering a project, but in addition, it is best to be versatile, so that "one skill is long" becomes "several skills". With some skills, innovation will emerge one after another, and work can have both.
Step 5 take the initiative
The purpose of internship is to learn and understand a lot about society and work. "The things on the paper are very shallow. If you realize it, you have to do it." Only action can make correct theories and methods be absorbed and understood. In insurance companies, more emphasis is placed on the initiative of action, the advanced thinking, passive study and work, and the effect is low. Therefore, we need to take the initiative. Only by taking the initiative can we solve many problems as soon as possible and enjoy a lot of knowledge! I felt that I didn't do enough during my internship. I have always been afraid to disturb my colleagues' work and dare not ask them about their insurance knowledge and work experience outside of work, which makes me miss a lot of valuable knowledge-seeking experience. In the days to come, I will definitely learn this lesson, take the initiative, seize more opportunities and gain more knowledge and experience.
6. Customer service
During the internship, I summed up the experience of serving customers and realized the importance of refined customer management through my contact with customers and my own experience of signing bills. Methods and procedures of customer management and maintenance. At the same time, I not only learned a wealth of knowledge and experience, but also exercised my ability to communicate with others.
A summary of verb (abbreviation of verb) practice
As soon as I entered the post, I understood that Fiona Fang can't be made without rules. Although the company has no old-fashioned constraints, it has inviolable rules, so I have to be strict with myself, so that I can not only abide by the company's rules, but also be more beneficial to myself. In the process of getting along with the employees of the company, I also learned the attitude and way of dealing with others, and there are many places worth learning. This is an opportunity we can't buy with money. We have gained a lot from our work, study and life.
This internship, for me, benefited a lot. Not only let me realize my own shortcomings and future goals, but more importantly, the above five golden keys have a decisive impact on my future life. The only regret is that the internship time is short, and I can't understand the ups and downs of first-line battlefield marketing insurance, but "the road is long, I will go up and down." I will definitely exercise myself through more channels in the future.
At the same time, we have a better understanding of insurance companies and industries, and also found some problems in the management of insurance companies. In the face of increasingly fierce competition and irregular market environment, grass-roots companies have conceptual deviations in dealing with the relationship between speed and efficiency, emphasizing speed over efficiency, with low risk management awareness and risk control level, and poor quality of some businesses. In order to complete the premium task, they underwritten some businesses that suffered losses in payout ratio for years at no cost, and the operating efficiency was low, which restricted the rapid and healthy development of insurance companies. The assessment system of insurance agents is not perfect, the professional quality of insurance salesmen is uneven, the attendance system is not perfect and the division of labor is not clear enough.
In my opinion, in order to improve the management level of insurance companies, superior companies should strengthen the monitoring and guidance of the management of grass-roots insurance companies, ensure the smooth implementation of the unified legal person system and the smooth implementation of government decrees, and at the same time establish supporting accountability systems and reward and punishment measures to strengthen the constraints on the management behavior of grass-roots companies. Insurance regulatory authorities should strengthen the supervision and management of the market behavior of grass-roots companies, intensify the investigation and punishment of illegal behaviors, and cultivate a standardized and orderly market environment conducive to the development of grass-roots insurance companies.
This practice has taught me a lot, not only expanding my knowledge, collecting and sorting out my horizons, but also increasing my social knowledge. Without rules, I can't be Fiona Fang. The capacity of a barrel depends on the shortest board. Only by improving my personal management consciousness, and then improving the management consciousness of the whole team, and doing things according to the rules, can the team's maximum energy be exerted.