What if online shopping is cheated?
1. Complain to the website;
All major shopping websites have their own customer service departments to handle all kinds of transaction disputes. Consumers can provide fake and shoddy products photos, chat records, transaction records and other related records to the website, and make complaints or reports. If there is a criminal suspect, major shopping websites will also report the situation to the public security organs in time.
2. report the case online;
Once you encounter online shopping fraud, you should report it to the public security department in time. In order to prevent more consumers from being deceived, the deceived consumers should report to the public security department in time and ask the public security department to seal up the website and the liar's mobile phone and bank account. Consumers can report or call the police to the network supervision office of the local public security bureau.
3. complain to the consumer association;
Online shopping goods, like ordinary goods, have consumer disputes and can also complain to provincial and municipal consumer associations. Rights protection hotline 123 15. For the risk of online shopping, the staff reminded consumers to ask for shopping vouchers or save relevant evidence (including electronic version) as much as possible. The actual distributors of online shopping are mostly foreign companies, so pay attention to check the official seal of the bill when receiving goods. If there is any dispute over the purchased goods, complaints should be made to the relevant departments where the bill stamping unit is located according to the principle of territorial jurisdiction.
If you are unfortunate enough to encounter online shopping fraud, I suggest you call the police immediately. In addition, it is recommended to consult a professional lawyer with detailed information in person, so that the lawyer can fully understand the case and help you recover the defrauded property.