1, keep a proper distance.
When talking with customers, it is impolite to ask their privacy rashly. Keep your distance and build a good relationship without involving customer privacy.
2. Be a good listener
Some clients are extroverted and like to communicate actively. Therefore, paying attention to other people's words is also a sign of respect for each other's performance. Appropriate responses and expressions of concern will make customers feel very warm.
3. Establish friendship with customers
Building friendship with customers is just like making friends. Only a sincere heart can make customers trust sales and lay a foundation for the future. Make good use of the above skills, make them tools, and have a broader development in the future.
Matters needing attention in sales
1, don't say criticism: some people blurt out criticism. Although they don't mean to criticize, they just want to make a round taste and have an opening statement, which sounds very uncomfortable for customers.
2. Put an end to subjective problems: in business, it is best not to participate in discussions on topics unrelated to sales promotion, such as politics, religion and other topics involving subjective consciousness. Whether it is right or wrong, it has no substantive significance for promotion.
3. Instrument preparation: Generally, when the weather is not too hot, you must wear a suit and tie. Wearing casual clothes and wearing a suit to visit customers gives each other a completely different feeling. Secondly, whether the decoration is professional, whether the file package used is up-to-date, whether the pen and notebook used are standardized, whether the walking posture is confident, whether the hairstyle is messy, whether the language and speech are elegant and humorous, in general.