1. Goods whose value has greatly depreciated after activation or trial use: including mobile phones, computers and tablet digital products that generate authorization or activation information.
2. Virtual goods (such as electronic product cards).
3. Consumers customize goods.
4. Fresh and perishable.
5. Digital products such as audio-visual products and computer software downloaded or unpacked by consumers online.
6. Newspapers and periodicals delivered.
7. Underwear and intimate clothing.
8. Precious jewelry products (such as gold ornaments, loose diamonds, watches and clocks).
9. Collectibles (gold bars, coins, etc.). ).
10, alcoholic commodities.
Extended data:
If Vipshop doesn't return the goods:
1, any goods that are not sold by Vipshop (serial number does not match);
2. Goods exceeding the three-guarantee period;
3. Commodity quality problems caused by unauthorized maintenance, misuse, collision, negligence, abuse, liquid intake, accident, alteration and incorrect installation, or tearing or altering labels, machine serial numbers and anti-counterfeiting labels;
4. Unable to provide invoices (if invoices have been requested), warranty cards and other three-guarantee vouchers, or the information of three-guarantee vouchers is inconsistent with the goods or has been altered;
5. Goods in gift packages or suits cannot be partially returned.
Vipshop-General Rules for 7-day Return without Reason