Clean Year Work Plan 2023 Demonstration 1 Dear Company Leaders:
Hello, I have been working in Shengjia Property Cleaning Department since I joined the company, and I am familiar with it. Now I can complete the work of the department with good quality and quantity. With the strong support of the company's leaders and according to the company's work requirements, I studied hard, summed up the experience and lessons, found out the shortcomings, and laid a good foundation for the work in the second half of the year.
Cleaning service is an important service link in the management industry of property companies, which directly reflects the overall image of the industry units and is also the first impression left by the owners with their eyes and senses. As the saying goes, it is normal for people to watch the ground in the door and sit down and touch the bench.
In the first half of this year, the new employees were trained in cleaning theory and practical operation for different positions, so that the cleaning staff mastered the cleaning knowledge and met the requirements of environmental sanitation and cleaning in the community. Completion of cleaning work
1, insist on collective labor every week
2. Regularly and comprehensively clean the underground garage.
3. Management of vegetables in the park
4. Complete daily inspection and daily inspection records.
5, cooperate with the office to complete the weekly inspection
6. Clean the daily garbage in the community every day.
7, adhere to the weekly meeting and training.
Half-year summary
1. There are 7 people in the cleaning department, 2 people in the periphery and 3 people in the building, selling.
1, each cleaner has his/her area of responsibility and working standards. No matter where there is a health problem in that area, there is a special person in charge, always keeping consciousness and being responsible for people.
2. Improve various systems, form a supporting assessment and supervision mechanism, refine and quantify various work standards, let operators know what they should do and to what extent, adhere to the principle of people-oriented calibration, optimize personnel structure, and motivate personnel's enthusiasm.
3. Establish brand awareness and strive to build a superior brand of Shengjia Property, which is also true for the cleaning department. We should not only unify work clothes and work brands in image, but also satisfy the owners in cleaning business, provide high-quality services for residents and get favorable comments from the owners.
4, the health corner of the community should be cleaned regularly and in time.
5. Due to seasonal changes, work intensity, preservation methods and other factors, the daily consumption of commodities is relatively high. Departments should establish ledgers, achieve refined management, and keep records of incoming and outgoing, so as to truly know what they are doing.
6. Actively cooperate with other departments to do their daily work.
In 20xx, with the strong support of the group leaders and the correct leadership of the manager of the property management company, the cleaning department continued to grow and work hard, adhering to the company's purpose of "your satisfaction is our eternal pursuit" and successfully completed the task. In the year of 20xx, in addition to doing our job well and strengthening the concept of "service" as always, we should also develop our working ideas. This year, our department will focus on the following aspects:
1. Improve various management systems and form a supporting assessment and supervision mechanism. In 2007, we will revise and improve various management systems on the original basis, change the passive state of "people managing people" in the past, and thus move towards a benign track of "systems managing people and systems restraining people". Further strengthen the management of people and refine and quantify the working standards, so that on the one hand, it is convenient for operators to be familiar with what they should do and to what extent; On the other hand, it facilitates the assessment and supervision of supervisors and reduces personal subjective factors. Adhering to the policy of "fixing people, posts, time, standards and tasks" in the work, taking effective measures for specific work, strengthening the management of operators and optimizing the personnel structure are more conducive to future work.
2. Establish a service brand. The establishment of service brand is conducive to the visibility of enterprises, but also to the visibility of a department, to improve the influence of the department and enhance the cohesion of the department. At present, we provide housekeeping services for the owners based on the principle of "cleaning one household, cleaning one household and satisfying one household", which has won unanimous praise from the owners and established a good image in their hearts.
Clean the annual work plan 2023 mode Article 3 Private room cleaning group:
1. Clean the trash can.
2. Clean KTV rooms and corridors.
3. Thoroughly clean the power amplifier and TV cabinet.
4. The sound should be thoroughly dusted, and the sofa feet should be cleaned.
5. The marble table should be thoroughly cleaned and waxed.
6. Clean the furniture thoroughly and wax it.
7. The bathroom floor drain and chandelier are clean.
Dust removal group:
1. Clean all chandeliers completely.
2. All fire-fighting equipment shall be dusted and cleaned.
3. Clean the air conditioning port, exhaust port and air door.
4. Computer cabinets and furniture cabinets should be cleaned and waxed.
5. Corner lines and corner lines should be thoroughly cleaned.
6. Wax the marble countertop.
Vacuum cleaning group:
1. Suction floor carpet and sofa bottom.
2. Suck the carpet on the wall of the hall and the bottom of the sofa.
3. Absorb all carpets on all floors completely.
4. Clean the vacuum cleaner thoroughly.
Copper coating group:
1. Thoroughly clean the copper at the top of each door frame.
2. Thoroughly clean the copper of the corner line of the hall.
3. Thoroughly clean the ceiling copper in the hall.
Oil the copper on the ceiling of the hall.
Glass cleaning group:
1. Thoroughly clean the ceiling glass and wine glass in 1 rooms.
2. Scrape the ceiling glass of each private room.
3. Scrape the ceiling glass of corridors on all floors.
4- Fully scrape the glass at the height of the hall and the glass of each bar.
5. Thoroughly clean the signboard glass of the external wall.
Cup cleaning group:
1. Wax the dance floor and stage wooden floor.
2. Thoroughly clean the hall floor.
3. Wax the floor at the gate.
4. Wax the floor of the president's room.
Carpets, tapestries and sofas should be cleaned at any time.
Carpet cleaning group:
1. Rinse all pots and ice buckets.
2. Rinse all fruit bowls.
3. Wash the dishes thoroughly.
4. Rinse the cup thoroughly.
5. Rinse the cup thoroughly.
6. Rinse the red wine glass thoroughly.
Article 4 1 of the clean work plan 2023 model. Provide training and follow-up guidance to the recipes of various stores, unify the food standards, and supervise and inspect the responsibility to people.
Second, timely change seasonal recipes, do a good job in market research, and immediately launch seasonal dishes.
Third, regularly develop and promote more than 30 kinds of applicable main dishes, and actively introduce wild vegetables, local folk cuisines, fast and economical set-meal cuisines, Ming-dang cuisines, semi-finished take-away food delivery cuisines and other series of cuisines. . . Wait a minute.
Fourth, promote the implementation of the kitchen reform plan. Fully apply "5s management method" to the daily management of kitchen. That is, a good soldier and a strong general, each according to his ability and doing his duty.
5. Communicate with chefs' associations, kitchen administrative teams, famous shops in the industry and elite chefs through personal or company contacts to learn about new management modes and popular dishes, and immediately copy and bring forth the new.
Six, personal study, read at least two books about hotel management, kitchen management and food dynamics every month, and make corresponding written records.
Seven, seriously complete other tasks required by the company leaders and stores.
I have repeatedly read a letter written by Mr. Zhang to all business partners, and I am deeply touched. Tough words, clear-cut arguments, and fear of not turning iron into steel made me deeply understand Mr. Zhang's good intentions as a corporate helmsman, and even wished to directly implant his own thoughts and ideas into the minds of every business partner. "Spare no effort, spare no effort" is actually the mission and responsibility that every manager and every front-line business partner should bear when they walk into the basket. So there is no reason to shirk and complain at work. It is our innate responsibility to do our job well and do our part for the enterprise!
In the past few days, a voice has been asking itself: what kind of living environment is the administrative office? People around you always give different answers.
"Calm down, calm down", "low-key, low-key", "Prove and clear your name". I'm at a loss! Just think, should we also give a new "rookie" a hotbed of understanding like "Liping-style service"? Fortunately, I still have some professional skills and skills. Of course, I just want to be sincere, say sincere and be true, so someone should support me!
XX year is an extremely failed year for individuals. Fortunately, I didn't give up my job or get lost. A new beginning has begun. For individuals, the most important thing to get out of trouble is to put down the burden and forget the past! As Teacher Zhang said: When people are desperate, we can only take off our shirts, throw them into the air, show our arms, spread our legs, and then shout-Go! ! !
In order to ensure the smooth development of XXXX cleaning work, combined with the actual situation of this building, aiming at the shortcomings existing in 20xx work, the annual work plan for 20xx is formulated, which is mainly reflected in the following aspects.
First, do a good job in employee recruitment to ensure the stability of the workforce.
According to the past facts, it takes a long time and high enthusiasm for employees to introduce people to clean. Recruited personnel have short working hours, ranging from a few days to a month. According to the above experience, employees should be fully mobilized to introduce fellow villagers and neighborhoods in 20xx, and efforts should be made to supplement cleaning staff. We should not only introduce new employees and new forces, but also retain old employees and old backbones. We should not only ensure the quality and quantity of daily work, but also take care of employees' emotions, rationally adjust and make overall arrangements for employees' work and rest, always care about employees' lives, let employees feel the warmth of home after work, and let employees complete their tasks with peace of mind.
Two, in-depth staff skills training, improve the professional quality of cleaning.
The new cleaning staff shall be trained in various rules and regulations formulated by the company, and the theoretical knowledge of cleaning shall be trained for different positions, so that employees can master the cleaning knowledge and meet the requirements of office cleaning.
On the basis of theoretical knowledge training for cleaning personnel, practical operation training is carried out in combination with the actual situation, focusing on the use and configuration of cleaning tools and materials, cleaning procedures, elevator cleaning and maintenance, rust treatment, trash can cleaning and other related specific operating procedures.
Third, implement responsibility management, do a good job in daily cleaning, and Qi Xin will work together to overcome difficulties.
Strengthen employees' understanding of the inspection and assessment standards of the company's cleaning work, clarify employees' responsibility areas and cleaning tasks, establish employees' sense of responsibility, and enable employees to work hard and complete tasks according to standards.
The daily cleaning of XX men's bathroom is a big problem at work. The difficulty is that the cleaning staff on each floor are mostly lesbians. At work, the men's bathroom is our blind spot, and the owner's complaint is mainly the replacement of toilet paper. In order to completely solve this problem and satisfy the owner, we will communicate with other property departments in 20xx, and use the inspection time of other property professionals to help replace toilet paper (mainly on the third and fourth floors of the comprehensive building), which requires the coordination of the property office and the support of each team.
Fourth, strengthen safety publicity and enhance safety awareness.
The cleaning work is complex, the working environment is uncertain, and the safety hazards of the operation are correspondingly increased. Clean and safe operation has also become the top priority in our work. We will strengthen safety education and management, and train employees in safe operation and cleaning precautions.
Cleaning work is everywhere, and cleaning personnel are everywhere. Therefore, our cleaning staff should not only work, but also shoulder the duty of building security guards. Therefore, I should not only be safe in my job, but also understand other safety issues and be able to handle them. In 20xx, we will continue to actively participate in all kinds of safety training, especially the fire training organized by Central Control, so as to familiarize all employees with the storage location of fire-fighting equipment, the use of simple fire-fighting equipment and the problems of fire hazards. Let employees know the importance of safety and nip all kinds of dangers in the bud.
Five, improve work efficiency, ready to accept temporary work.
On the basis of daily cleaning, it is necessary to cooperate with the property to do a good job of flood control in rainy season, mainly focusing on the roof, and arrange personnel to clean up the garbage and silt at the rain outlet from time to time to prevent the rain from silting up due to the blockage of the rain outlet. After winter, we will implement the plan of snow sweeping and ice shoveling, and do a good job of removing the peripheral snow and ice and indoor anti-skid. For the inspection and reception of major national holidays and leaders of other units at all levels, we should seize the time, grasp the progress and carry out relevant clean-up work in a surprise attack. Do a good job of land reclamation for 20xx years of ground decoration in advance. For the work arranged by Party A and the relevant leaders of the property, the quality and quantity shall be guaranteed without discount.
Six, rational use of resources, reduce work costs.
Strengthen warehouse management, inventory the materials and cleaning tools of the warehouse in the current month. Do a good job in reasonable deployment and standardize the lifting of materials. Repairing old tools (such as mop clips and dust pushers) will save unnecessary expenses for the company and strive to achieve the best results with the lowest expenses. In a word, we will serve the owner wholeheartedly with the working principle of "long-term management, efficient implementation, self-discipline and self-motivation, and harmonious progress" in the work of 20xx. Taking the owner as the center and satisfying the owner as the purpose, and adhering to the principle of "standardized service and people-oriented", our cleaning work has reached a new level and contributed to the company's performance for 20xx years.
5 pieces of clean year work plan 2023 model I. Guiding ideology
In accordance with the overall requirements of urban construction planning, with the aim of improving people's production and living environment, comprehensive improvement of community environment will be carried out to further improve the management level of community environmental sanitation.
Second, the goal of remediation
The goal of comprehensive improvement of courtyard community environmental sanitation is
1. Make the environment clean and tidy, and implement standardized management of the environment. The corridor is clean and tidy and orderly.
2. A clear division of responsibilities should be realized. The community is kept clean all day.
3. Scrubbing clean, the garbage bins set in the yard should be cleaned in time. Put it in order.
4. Paint the old and new facades to keep the building clean and tidy. Clear and post painted advertisements in the corridor.
5. According to seasonal changes and management requirements, the environment should be kept clean and tidy every day. Timely remove the accumulated dirty ice, residual snow, furnace ash, garbage, residual soil, sundries, disorderly pulling and hanging, scribbling, misplacing, deposits on houses, and eliminate sanitary dead ends.
6. No peels, plastic bags, scraps of paper and other sundries, no bricks and stones, no human and animal excrement, and no scattered bagged garbage. In winter, the snow on the road surface should be cleaned in time, and the cleaning should reach the standard of "seven cleanings and four noes". That is, the corridor is clean, the ground is clean, the green space is clean, the roots of the building are clean, the roots of the building are clean, the holes in the building are clean, and the corners are clean. Ensure convenient travel for residents.
7. No dent or damage. Internal roads should be kept smooth and intact.
Third, the scope of remediation.
Urban 10 communities have carried out comprehensive community improvement work. Pay attention to urban institutions and residents.
Fourth, the task arrangement
(a) the street offices are the specific responsible units of the community management, and the community cleaning project is led by the District Appearance and Environmental Sanitation Bureau. Specific implementation of the daily management of the environment, Construction Bureau, Ivy Office, Civilization Office and other relevant functional departments in accordance with their respective functions, in accordance with relevant laws and regulations, to coordinate services, inspection and guidance, supervision and assessment management.
(two) all kinds of environmental cleaning costs, problems rectification costs, in line with the principle of who manages who benefits. All of them shall be undertaken by the community to coordinate the residents' communities, and shall be solved according to the requirements of the rectification time limit.
(three) in-depth community, the leading group for comprehensive environmental improvement takes the form of daily inspection, monthly spot check, quarterly appraisal and year-end overall evaluation. Check the environmental sanitation status, and report the rectification of the management of each community. The inspection results will be used as the basis for the evaluation of the courtyard management of each community.
(4) According to the evaluation standard, the management personnel shall be assessed by 100. The implementation of excellent, standard, non-standard assessment (excellent 90 points or more; Reach 7090 points; Less than 70 points) monthly score, evaluation results regularly announced to the region and the masses. The district government will reward the outstanding community of courtyard management determined by quarterly assessment.
Verb (abbreviation for verb) organizes leadership.
The district government has set up a leading group to ensure the smooth development of this work. Specifically responsible for the promotion and implementation of comprehensive improvement of the community environment in the whole region.
Team leader: omitted; Deputy leader: omitted; Member: omitted.
The office is located in the district city appearance and environmental sanitation bureau, and there is an office under the leading group. The director of the office is the deputy director of the city appearance and environmental sanitation bureau, and the members are drawn from various functional departments. The office takes the form of centralized office and joint inspection, and is specifically responsible for the layout, supervision and inspection of the comprehensive improvement of community environmental sanitation in the whole region.
After the opening of the 2023 article 6xx65438+1October-February 16 of the annual work plan for cleaning:
1. Make the club and all posts completely clean; The cost of carpet cleaning, stone maintenance (basic maintenance once) and carpet cleaning in men's and women's toilets is:180+60 = 240x6 =1440 yuan.
The stone maintenance cost is 15 yuan/㎡ x205m2 = 3075 yuan.
2. Coordinate the water supply system of the off-site departure station after the opening ceremony; And ensure the daily operation; Bath water supply and drainage ditch cleaning and deodorization.
3. Check the public facilities of each post, clean them up in time if they find ice and water leakage, and report to relevant departments.
4. Each post health corner, ensure the quality, and completes the fire prevention and safety facilities.
5. Do a good job in the daily cleaning of the personnel on duty during the closing period, arrange off-duty, and do a good job in the preparations during the Spring Festival, especially cleaning the gun skin in time (the holiday supervisor will follow up).
6. Coordinate the driving range to complete the overall operation.
7. In case of rain and snow, do a good job of antifreeze in the water supply system, count the safety precautions such as anti-skid for the guests in time, and clear the snow and deice.
Complete the weekly and monthly work plan except the daily maintenance work in March, complete the comprehensive cleaning work of doors, windows, floor sanitary ware and other facilities in each post every week, and assist in cleaning the glass and ground dead angle in the driving range once a week.
In mid-April, a stone maintenance will be completed to meet the arrival of the operation peak, and the front and back yards of the peripheral parking lot will be cleaned centrally to ensure daily normal operation.
May is the peak season of operation, so we should strengthen the cleaning density of the reception area, keep it clean in its true colors, leave no blind spots and dead ends, and assist the operation department to complete the clean and tidy tasks of various activities.
In June, a small number of mosquitoes and flies appeared, and it began to kill the places where mosquitoes are easy to breed in the driving range. Each post completes the weekly plan, and at the same time promotes the completion of the monthly plan, pays attention to details, completes the professional knowledge training of employees, assists the driving range in cleaning the dead corner on the ground, and cleans the glass once a week.
In July and August, when the weather turns hot, it is necessary to do a good job of heatstroke prevention and cooling, prepare for long-term ventilation for employees, prevent bacterial flu and other phenomena, disinfect them once every morning and evening, provide timely and effective services for available areas and frontline employees, clean up accumulated water in rainy days, and provide timely help to guests. Ensure the drainage and water supply system in the bathroom, so that guests can take a good bath in hot weather and relax every day.
I forgot to start the operation in September. I will do stone maintenance to meet the peak period of 10, daily maintenance of each post, comprehensive elimination of each post, cleaning up dead corners, cleaning up the toilet water supply and drainage system, leaving no odor at ordinary times, and doing a good job in employee service training.
On June 5438+ 10, the passenger flow increased, paying attention to the service quality, strengthening the staff service, and increasing the inspection of the parking lot outside the reception area. The frequency of circular cleaning ensures zero complaints and ensures the overall operation requirements.
From June 165438+ 10 to February 65438+February, the weather turned cold. In the windy season when there are many leaves, focus on cleaning up the dead leaves around the green space of the parking lot, clean up Raj in the yard in time, leave no blind spots and dead corners, pay attention to the water supply and drainage system of the off-site departure station, and leave the water source in the main pipeline in front of the post every day to prevent the pipeline from freezing and cracking, and arrange the cleaning of the sanitary dead corners of each post during the two festivals.