1, in fact, the most important thing in telemarketing is boldness. Don't be timid when you hear the voice of customers. Polite "hello" is the most basic word, and politeness is essential for sales. Remember to take notes when talking to customers.

When making a phone call, the first sentence must be to say hello, and then introduce yourself. Let the other person know clearly what you do in one sentence, for example, hello, sir and madam, I'm Xiao X from xx Company.

3. After introducing ourselves, if it is obvious that the customer doesn't want to continue chatting, we can change the topic a little, and remember not to rush into the topic, otherwise the customer will hang up faster.

4. To promote the products of your own company, you must have confidence and a stable atmosphere. Don't be afraid of being severely questioned by customers. If you don't believe in the product you are selling, don't expect to make a deal with others. This is the most important point.

Sincere praise is the best way to close the distance with customers. In telephone communication, pronunciation is the first point to praise each other. "In the communication with customers, as long as the sales staff listen carefully, they can actually grasp many aspects of the customer's information through voice, such as age, education level, attitude and so on."