1. Lack of awareness or opportunity: Some students or parents don't realize that they can give feedback or complain about the canteen problem, or they don't have a proper opportunity to express their opinions.
2. Fear of consequences: Some people may be reluctant to complain, fearing retaliation or unpleasant consequences.
3. Accept the status quo: Some people may be used to the canteen, or think that the canteen problem cannot be changed, so they stop complaining.