1, main facilities:
Female guest bathing scenic spot: waterscape, piano coffee lounge: 5 Internet bar: 38 computer fitness area: 1 ball art room: 2 public toilets: 5 female toilets for female guests and 5 female toilets for men. 2. Function introduction of the first floor of Venice Water World Regal: The first floor of Venice Water World Regal is mainly for female guests to bathe, and other leisure places such as leisure fitness area, coffee lounge and chess room are set up.
3. Service requirements for the first floor of Venice Water World:
The staff on the first floor of Fu You should have good mental outlook, language expression and communication skills, and the service language should be gentle and elegant; Service attitude should be humble and polite; The service attitude should be generous and moderate, and always keep a sweet smile. All employees must memorize the service functions, consumption items and prices on the first floor of Fuyi, and all employees must maintain flexible and proactive service awareness and professionalism. Maintain good professional ethics and serve every guest earnestly and enthusiastically. Special post personnel should have strong professional quality. 4. The main facilities of the dressing area and drinking water area for female guests:
The dressing area for female guests has 164 lockers, and * * * is divided into four areas. There are 38 lockers in Area A, 24 lockers in Area B, 46 lockers in Area C and 56 lockers in Area D..
There are 20 standing baths in the female guest bath area; 4 sitz bath; There are 4 back rubbing beds, dry steaming room, wet steaming room, 1 bubble pool, 2 bathrooms, washing area, body drying area and dressing table in the bath-assisting area.
Building 1, main facilities:
Main reception desk: 1 (introduction, guidance, diversion and valuables storage) cashier: 1 (collection and checkout) lobby rest area: sofa shoe changing area: shoes bar for male and female guests, and bathing for male guests 2. Function introduction of the lobby on the first floor of Venice Water World: The first floor of Venice Water World is the hub for welcoming guests; There is a male guest bath center, which receives referral services and guides the diversion center; Goods storage, hand card distribution and storage center; The cashier, service reservation, shopping and business negotiation center are the windows to fully display the service and image of Jing Shun Hot Spring Hotel.
3. Venice Water World Front Office Service Requirements:
All front office staff should have good mental outlook, language expression and communication skills, and the service language should be gentle and elegant; Service attitude should be humble and polite; The service attitude should be generous and moderate, and always keep a sweet smile. All employees must memorize the service functions, consumption items and prices of the front office, and all employees must maintain a flexible and proactive sense of service and professionalism. Maintain good professional ethics and serve every guest earnestly and enthusiastically. Special post personnel should have strong professional quality. 4. Men's dressing area and water area
Venice water world men's guest changing area
There are 630 lockers in the men's locker room area, which is divided into four areas. There are 104 lockers (members) in area A, 3 14 lockers in area B, 122 lockers in area C, 290 lockers in area D, and 22 standing baths in men's bathing area. Sitting bath14; There is a 18 back rubbing bed in the bathing area; Dry steaming room, wet steaming room, warm water pool, hot water pool, rest area, washing area, body drying area and linen room.
Function introduction of dressing area and bathing area in Venice Water World;
The dressing area and bathing area of Venice Water World are the service areas for guests to change clothes and shoes, keep things, take a bath, sauna, hot spring health care, help bath, dry their bodies and feet and change bathrobes. Provide swimsuit replacement for guests; The function introduction of each department and the price introduction of consumer goods; Provide guests with all kinds of high-grade bath products, cosmetics and bath-assisting services.
Service requirements of men's changing and bathing area in Venice Water World:
Have a strong sense of active service and heritage protection. Take the initiative to do all the services for the guests, reminding them to take good care of their belongings and avoid losing them; Master the arrangement of locker numbers in the locker room, and take the initiative to lead and open cabinets for guests in time; Assist guests to change clothes and lock cabinets; Master the switching methods and functions of various bathing facilities in the bathing area; Open the shower for the guests and adjust the water temperature; Introduce the use of various bath products; Master the guest's bathing procedures and personal habits, and take the initiative to provide corresponding bathing services for guests anytime and anywhere; Guide guests to the next service area in time and accurately. Second floor 1, main facilities:
Cafeteria: 66 dining tables (for 200 people to eat at the same time) Lounge: 1 208 Leisure massage sofa book reading area: 2 service desks: 2 public toilets: 3 men's squatting positions, 3 stations and 4 women's squatting positions: 1 2, Venice.
Leisure lounge is a service area that provides free rest and watching movies and TV programs for water world guests. Guests can enjoy foot massage and other services during the break. The dining area provides guests with free buffet and western food service. The red wine area is an independent business space for guests to taste red wine, with an elegant environment. The body area is a place to provide beauty SPA for guests, and the top professional technicians in the industry are hired to carry out beauty salons and provide corresponding services for guests. The fourth and third floors
1, main facilities:
Service desk: 1 office and operation room: 1 linen room: 1 technician rest room: 1 sleeping room: 66 beds, couple area: 6 beds, pedicure room: 5 rooms (4 rooms for 6 people, 8 people 1 room),
Have good observation ability and active service consciousness. Through careful observation, we can find the service needs of the guests in advance and make services before the guests put forward their needs. Service language requires quietness and elegance, service expression requires sweet smile, and service action requires lightness and accuracy.
* * * 5th and 4th floors: 47 rooms.
1, main facilities:
Service desk: 1 office and operation room: 1 linen room: 1 technician lounge: 1 double standard room: 14 big bed room: 33 rooms.
* * * 6th and 5th floors: 36 rooms.
1, main facilities:
Service desk: 1 office and operation room: 1 linen room: 1 technician lounge: 1 suite: 3 rooms (including 4 big beds, 1 double standard, 1 big bed, 2 pairs).
2. Water World room service requirements:
Have good observation ability and active service consciousness. Through careful observation, we can find the service needs of the guests in advance and make services before the guests put forward their needs. Service language requires quietness and elegance, service expression requires sweet smile, and service action requires lightness and accuracy. 7. Floor plan of the sixth floor: 36 rooms.
1, main facilities:
Service desk: 1 office and operation room: 1 linen room: 1 technician lounge: 1 suite: 3 rooms (including 4 big beds, 1 double standard, 1 big bed, 2 pairs).
Have good observation ability and active service consciousness. Through careful observation, we can find the service needs of the guests in advance and make services before the guests put forward their needs. Service language requires quietness and elegance, service expression requires sweet smile, and service action requires lightness and accuracy.