(2) Provide short-term full-time care for the elderly with special service needs, and the short-term full-time care time shall not exceed 15 days in principle. ?
(3) Take the initiative to provide life care services for the elderly with special service needs, including assisting in eating, urinating, going to the toilet, assisting in moving, changing clothes, lying down, shampooing, combing hair, cleaning mouth, washing face, shaving beard, trimming nails, washing hands and feet, bathing, etc. ?
(4) Conditional community pension service stations can pick up and drop off the elderly who need day care. ?
(5) For the elderly who need long-term care, they are recommended and transferred to a nearby pension institution (care center) to receive full-time care services. ?
(1) Respond to the demand for aged care services put forward by the elderly through Internet, Internet of Things and other network means or electronic equipment terminals such as telephone and video network, and integrate with social professional service organizations, service resources and community volunteers to provide professional aged care services for the elderly at home. ?
(2) Intelligent call network equipment such as pagers, far-infrared sensors, network terminals, visual networks, etc. meet the requirements of the state, with good quality and functions meeting the characteristics and needs of the elderly. ?
(3) The post station should actively publicize the service telephone, send people who are familiar with the business and have strong service ability to answer the telephone, and collect the service needs of the elderly. Answer the policy consultation telephone as soon as possible. For service calls, records should be carefully made and transferred to relevant departments or responsible persons in time. ?
(4) For the service needs of the elderly, such as food assistance, cleaning, bathing, medical assistance, transportation, agency, etc., the community pension service station will make referrals or directly provide services to solve problems according to the requirements of the elderly, so as to be efficient, convenient and reasonable. ?
(5) The social professional service institutions recommended by the old-age post station must be responsible for the follow-up supervision of services. The service organization that undertakes the service must be a non-governmental or industrial and commercial registration service organization with standardized management and good service record.
(1) Food aid is mainly divided into centralized food delivery, individual food delivery and home delivery. ?
(2) Comply with national food safety laws and regulations and food industry standards. ?
(3) According to the requirements of nutrition and health, the needs of the elderly, regional characteristics, ethnic and religious habits, make a menu to provide the elderly with a nutritious, comprehensive and reasonable balanced diet, and ensure that the combination of meat and vegetables, lean ingredients and thickness is reasonable, and there are recipes every week. ?
(four) the implementation of centralized dining stations shall publicize the service hours and service instructions in a prominent position, keep the internal and external environment and table clean, and disinfect the tableware once every meal. Give the elderly enough time to eat, and the service process is meticulous, thoughtful and cordial; Pay attention to the dining safety of the elderly, and handle any abnormality in time. ?
(5) Meals should be delivered in time, and the food should be kept warm, fresh and sealed to prevent the growth of bacteria. Equipment and means of transportation that meet the requirements of heat preservation and freshness preservation shall be provided to ensure timely, accurate and safe delivery of food. ?
Pay attention to check the name, dishes and quantity of the elderly when delivering food, and sign for it after confirmation. The service should be polite, thoughtful and meticulous. ?
(six) to provide catering processing services, it shall obtain a hygiene license, and the catering service personnel shall be in good health, and the catering service may be entrusted to a third party with relevant qualifications. ?
(7) Promote the development of catering services through the central kitchen. ?
(1) Community service stations for the elderly with nursing stations should be equipped with corresponding medical personnel to provide medical and health services for the elderly. The number of registered nurses and rehabilitation personnel equipped with nursing stations shall meet the relevant requirements of the examination and approval of nursing stations in this Municipality. ?
(2) Do not have the conditions, relying on the surrounding community health service institutions to carry out health services, can be combined with the setting and management of family beds in community health service institutions; Socialized professional institutions can also be introduced to provide health service support. ?
(3) Community pension service stations provide basic medical and health services such as blood pressure measurement and blood sugar measurement at least by relying on medical institutions, and can rely on professional institutions or professionals to carry out medical and nursing services such as chronic disease management, common disease nursing, back rolling, health care and medication guidance. ?
With a nursing station, you can carry out basic nursing, specialist nursing, hospice care, disinfection and isolation technical guidance, nutrition guidance, community rehabilitation guidance and health education and other medical and health care services in accordance with the relevant provisions of this Municipality. ?
(4) Community pension service stations should regularly organize professionals to hold health knowledge and skills training, strengthen health education for the elderly, and provide health guidance such as disease prevention, injury prevention, self-help and self-care. ?
(five) relying on community health service institutions, nursing stations or professional doctors and nurses to provide regular physical examination, home visits, family beds, community nursing, health management and other services for the elderly. ?
(1) Assist the elderly to carry out various cultural and recreational activities beneficial to their physical and mental health, including organizing calligraphy, painting, chess and cards, singing, drama, fun activities, educational games, fitness exercises, etc. ?
(2) The post station shall formulate relevant management rules and regulations, specify the opening hours, precautions and service guarantee measures of activity facilities and places, and arrange appropriate activities at different times to ensure that the normal rest and health of the elderly will not be affected. ?
(3) All activities should follow the principles of safety and voluntariness to meet the physical and mental health conditions and needs of the elderly. ?
(4) The site shall be cleaned regularly by special personnel to ensure cleanliness. ?
(1) The post office should keep abreast of the psychological changes of the contracted elderly, meet their psychological needs and promote their mental health. ?
(2) Psychological comfort mainly takes the form of chatting and emotional comfort. Taking topics of interest to the elderly as the starting point, chatting with them can help to eliminate negative emotional reactions and loneliness, and meet the needs of emotional comfort and spiritual communication for the elderly. ?
(3) Psychological comfort service should pay attention to protecting the privacy of visitors. ?
(4) Psychological comfort service personnel can be psychological counselors, social workers, medical staff or experienced nursing staff. ?
(5) Have a sense of crisis management and formulate corresponding crisis management plans and procedures. If necessary, relevant information can be provided for professional support, or services can be provided by professional service organizations. ?
On the basis of the above services, we can expand services such as cleaning, bathing, medicine, tourism, agency, rehabilitation nursing and legal consultation according to our own conditions.
(1) Cleaning assistance mainly includes cleaning rooms (living room, bedroom, kitchen and bathroom) and cleaning stoves. ?
(2) Door frame: dust-free, smooth to the touch, and the surface of switch box is clean. The glass is bright and clean without water stains and stains. ?
(3) Floor: The wooden floor is clean, and the tiles are dust-free and shiny. ?
(4) Bedroom: there is no dead angle or omission on the ground, and the sanitary ware is clean, bright and odorless. ?
(5) Cleaning the cooker: there is no obvious stain, the stainless steel cooker is bright and clean, and it is disinfected regularly. ?
(1) Bathing aids are mainly divided into two types: standing bathing aids and door-to-door bathing aids. ?
(2) Health assessment and safety tips should be made before bathing, and relevant safety measures should be taken. Conditional post stations can send cars to send the elderly to the post station. ?
(3) Pay attention to the physical condition of the elderly during bathing, and assist in taking corresponding protective measures once the elderly feel unwell. ?
(4) When taking a bath, pay attention to cold and warmth, heatstroke prevention and cooling, and toilet ventilation according to the climatic conditions of the four seasons and the living conditions of the elderly. ?
(5) A service agreement shall be signed with the customer for the door-to-door bath assistance, and two staff members shall be present. ?
(1) Assist the guardian to accompany the elderly to the hospital for medical treatment or take medicine on their behalf. ?
(2) according to the doctor's advice, assist the elderly who can't take care of themselves to manage drugs. ?
(3) Provide agreed services as required by the guardian, and provide relevant information or referral services when necessary.
(1) Walking assistance services include accompanying outdoor walking and going out. ?
(2) generally provide walking assistance services in residential areas and surrounding areas for the elderly. ?
(3) Attention should be paid to the safety during the help service. ?
(4) When using a walker, you should follow the instructions of the walker. ?
(1) According to the needs of the elderly, provide services such as purchasing, picking up goods and paying fees. ?
(2) The service scope includes purchasing daily necessities or accompanying shopping for the elderly, collecting various items on their behalf, and paying daily expenses such as water, electricity, gas and telephone charges. Service personnel should accurately record the varieties purchased, count the money and goods, shop according to the agreement, and count and sign face to face. ?
(3) When providing agency services, the privacy of the elderly should be protected, and the family situation or money of the elderly should not be discussed with others. ?
(1) Rehabilitation nursing medical services should rely on qualified medical institutions. ?
(2) Rehabilitation nursing should conform to the physiological and psychological characteristics of the elderly. ?
(3) In the process of rehabilitation nursing, we should pay attention to the physical adaptation of the elderly to prevent injury. ?
(4) Equipped with corresponding rehabilitation facilities and equipment as required. ?
Referral to a lawyer or law firm with legal qualifications to provide consulting services. ?
Under the overall coordination of sub-district offices (township governments), community service stations for the elderly strengthen the docking with community health service centers (stations), and provide convenient conditions for the elderly at home to seek medical treatment in terms of registration, medical treatment, medicine taking, comprehensive diagnosis and treatment, and referral. ?