Job responsibilities of beauty shop manager (1) explain the service consciousness of beauty shop, cultivate the professionalism of employees in the shop and use talents reasonably.
(2) Make a work plan with a clear division of labor to help employees achieve their goals and improve the beautician's technical and sales ability.
(3) Analyze customers' opinions, explain service marks and standards, and work with colleagues to define ways to improve services, set an example and fulfill service commitments.
(4) Regularly understand the situation of tourist expansion and market competition dynamics, analyze the situation and formulate countermeasures.
(5) Establish a fair, reasonable and effective reward and punishment system, coordinate the relationship between beauticians and maintain good discipline.
(6) Supervise the daily work to ensure the normal operation and quality service of all links in the beauty salon.
(7) Select high-quality products to serve customers, so as to ensure good product effect, stable quality and value for money.
(8) Arrange the facilities in the hospital reasonably to make it as convenient as possible for customers.
(9) Train employees regularly to improve service quality.
(10) Set a reasonable charging price according to market conditions.
(1 1) clearly marked (including nursing items and products) to establish a good reputation.
(12) Play soothing music to adjust the atmosphere.
(13) Responsible for the performance management of beauty salons, including the work arrangement, behavior assessment and supervision of employees.
Beauty salon managers need to have good leadership: beauty salon managers, as managers and leaders of stores, must have good leadership. First of all, you should have your own awe, set an example for learning, and let the employees in the store trust you more than simply obey you. Learn more about leadership and appeal, think from the boss's point of view, and how to make the store's performance better and higher.
Improve communication skills: the store manager is like a bridge in a beauty salon. He should not only communicate with the boss, but also communicate with employees, customers and joining the headquarters. So if the store manager has poor communication skills, it is easy to screw things up.
Learn to use data analysis: store managers must learn to use data analysis, which can greatly improve the overall professional level of store managers and is also an important means for store managers to master the business direction of the store. Through scientific data analysis, he can find problems, then find solutions and make the right business direction.