Legal analysis: 123 15 complaints are useful, not only for March 15 complaints, but also every day. "123 15" is the hotline of the state administration for industry and commerce, which accepts complaints and reports from consumers, mediates disputes over consumer rights and interests, and investigates violations of consumer rights and interests.

Making and selling fake and shoddy goods and other favorable cases and economic violations is an important task of market supervision and management and administrative law enforcement.

Legal basis: Measures of the Administration for Industry and Commerce for handling consumer complaints.

Article 15 The administrative department for industry and commerce shall, within seven working days from the date of receiving the consumer's complaint, handle it and inform the complainant:

(a) to accept the complaints that meet the requirements and inform the complainant;

(two) do not accept the complaint that does not meet the requirements, and inform the complainant of the reasons for not accepting it;

Article 29 The administrative department for industry and commerce with jurisdiction shall terminate mediation within 60 days from the date of accepting consumer complaints; If mediation fails, the mediation shall be terminated. If identification or testing is required, the identification or testing time shall not be counted within 60 days.