I. Android devices
Reason: If the number of steps in the WeChat campaign is always 0, it is very likely that your mobile phone has no possibility of counting steps at all, or only the software that comes with the mobile phone has counting steps, but it does not support data import into the WeChat campaign, because the counting function of the mobile phone needs hardware support, and some old mobile phones do not have this function, so there is no counting function.
Solution:
1. For the problem that the model is too old, you can only choose to replace the mobile phone or connect the sports bracelet to achieve the step counting effect.
2. For mobile phones that do not support the introduction of WeChat campaign, wait for the official release of a new version of the system firmware to solve it.
Two. IOS device
Reason: the mobile phone has no data * * *
Solution:
1. First find Health in the main menu, and then touch Open.
2. After entering the health application, select the data source and select WeChat (according to the serial number in the figure).
3. In the next menu, select the number of steps to allow WeChat to read data in the column.
4. After completing the above steps, reopen WeChat and synchronize the steps to WeChat campaign.