Gyms can actively defend their rights and recover losses by complaining to the market supervision administration or bringing a lawsuit to the court. Before applying for a card, consumers should check the business information, word-of-mouth and market word-of-mouth of relevant fitness companies online, and also check the company's registered capital, business scope and other industrial and commercial information. In addition, it is best to check whether the relevant company is the executor. If there is a problem with the relevant information, consumers should carefully consider getting a card.

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 39

Ways to resolve disputes Where a dispute arises between a consumer and a business operator over the rights and interests of consumers, it can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court. Article 41

After the change of the enterprise, the legitimate rights and interests of consumers are damaged when purchasing or using goods or receiving services. If the original enterprise is divided or merged, it may claim compensation from the enterprise that bears its rights and obligations after the change.