1. Entry and exit: When a tour group enters or exits a port in any country, it must go through two checkpoints: entry (license management) and customs (goods inspection). Guests should bring their air tickets, registration cards, passports, entry-exit cards and health declaration forms, and queue up in the order of entry-exit list to go through entry-exit procedures in turn. According to the regulations of China Customs, when entering Southeast Asia, it is stipulated that each person can take 6000 yuan and 5000 dollars of foreign exchange out of the country. Pirated works cannot be brought into China, even legal works such as CDs and tapes can only be brought into China. Video cameras and digital cameras for personal use should be truthfully declared to the Customs when they leave Qingdao Customs to avoid being subject to customs duties when they return to China. When going abroad, everyone can take a bottle of wine (750ml) and two packs of cigarettes. Everyone can check a piece of luggage not exceeding 20 kilograms for free, and it should be locked. Please put the fruit knife in the checked baggage. Liquid or paste objects exceeding 100ml must be checked, and lighters are not allowed.
2. Foreign customs: respect the legal system and customs of local countries and regions, and don't make any noise in any place, make any noise in public places, and don't smoke in public places. Don't be greedy for petty gain and walk around the hotel in your pajamas on the plane. Southeast Asian countries pay more attention to hygiene and don't throw cigarette butts, peels and scraps of paper. Smoking, durian and other shelled fruits are prohibited in the carriage.
3. Mentality during the journey: Unhappy things are inevitable during the journey. First of all, we should open our hearts, help each other among group members, carry forward the spirit of collectivism, and don't haggle over every ounce. Advocating the mentality of "mutual tolerance" will make your journey full of sunshine.
4. Hotel Accommodation: During this period, the hotels arranged by our agency are star-rated hotels, and Southeast Asian countries are environmental protection countries. There are no slippers and toiletries in the room, so you must bring your own. Some TV channels are pay channels, so pay attention when watching TV. The voltage in the hotel is 220 volts, and the plug is three plugs. It is better to bring a converter. You'd better take your hotel card with you when you leave the hotel at night, just in case you need it. In principle, two rooms of the same sex can be arranged. Couples can arrange a room as much as possible without affecting the total number of rooms, but if a man and a woman are single, the tour guide or tour leader has the right to allocate them. If the guest insists on his own opinion, he has to pay for it himself.
5. Itinerary: The scenic spots listed in the itinerary will be adjusted by local tour guides according to the actual situation, but the scenic spots will not be reduced. The entry and exit procedures in Southeast Asia are complicated. Please follow the arrangement of the team leader and set out in unison after all the members arrive. All members must join a tour group during their stay in Southeast Asia. If they leave the tour group, they must make up for the difference in tour fee (65,438+0 per person per day, 500 yuan RMB), and their behavior is at their own risk. Holding a valid entry visa and tourist visa, the company will not be responsible for being refused entry by the immigration bureau or customs when entering the country, which involves sovereignty issues. In tourism activities, guests should observe time and group activities.
6. On the plane: When traveling, the plane flies for a long time, and the group ticket is neither early nor late. Pay attention to rest on the plane If there is a time difference, the plane will take off according to local time. So please pay attention to the conversion and don't worry.
7. Take with you: toothpaste, toothbrush, wooden comb, towel, slippers, summer clothes, long-sleeved shirts or thin shawls, beach pants, swimsuits, sunglasses (hats), sunscreen, umbrella, camera and fan. Wear summer clothes at ordinary times, prepare a coat, use it in an air-conditioned car, and use the necessary medicines yourself. Genting must wear formal clothes in Malaysia. To enter the Grand Palace in Thailand, women must wear trousers or long skirts and sleeved shirts, and men must wear collared shirts, and slippers are not allowed.
8. Valuables: Valuables (certificates, cash, jewelry, cameras) must be carried with you or put in the hotel safe. Don't put them in checked baggage or hotels. If they are lost, the travel agency will not be responsible.
9. Personal safety: Please don't carry luggage to people you don't know. Singapore, Malaysia, Thailand and Brunei travel in the opposite direction to China. Please obey the local traffic rules and pay attention to safety. Please don't go out alone at night When taking a speedboat in Pattaya, please be sure to sit at the stern and listen to the arrangement and advice of the tour guide and team leader, otherwise you will be responsible for everything. Please take your business card with you when you leave the hotel in case you get lost. Children under twelve must walk with their parents.
10. Accident: In case of an accident abroad, you should seek medical attention in time. While paying the medical expenses, members should pay attention to keeping the medical documents, which should be signed by the tour leader, tour guide and the manager of the land agency and brought back to the insurance unit of the travel agency for insurance. In case of theft, you should call the police in time, ask for police certificates and local Chinese justice, and bring them back to domestic insurance units for insurance.
1 1. Overseas guides: Every country has local Chinese guides. Because their cultural and personal qualities are uneven, it is easy to understand and normal. Therefore, if some tour guides do not perform satisfactorily, please ask the group members to understand or respond to the team leader.
12. Self-funded projects: In addition to the normal itinerary of Southeast Asian tourism, the travel agency has also arranged wonderful self-funded projects for you, which are not included in the itinerary, mainly sports or local characteristics. Guests can participate voluntarily, without coercion. If anything happens during this period, the travel agency is not responsible.
13. Tipping: All countries in Southeast Asia have the habit of tipping, so while enjoying the service in these countries, you should give a certain amount of tipping to show recognition and encouragement (not coercion). Southeast Asia is a tipping country. Overseas tour guides are mostly freelancers, and their main source of income is tips. Tour guides also need to do as the Romans do, and pay 30 yuan RMB per person every day as encouragement and recognition for their work.
14, climate: about 28 degrees annually.
15. Shopping: arrange Shopping travel agencies to shop in these countries and regions throughout the journey, and choose and compare by yourself. The shopping shops arranged in the itinerary must go. Guests shopping is purely voluntary, and our company is not responsible for returning the purchased goods.
16. Currency: foreign currency exchange is based on the bank quotation of the day, and can be exchanged at banks in local airports, hotels and tourist attractions. Thailand can communicate with tour guides. When entering Malaysia, you must declare the amount of foreign currency you carry. Please cooperate and fill in truthfully. The dollar is common in all countries.
Exchange rate reference: RMB/SGD -4.7: 1 about RMB/Thai baht-1:about 4.2.
17, contact family: GSM or Unicom users can handle international roaming in advance, but the phone bill is high, and it is more affordable to pay the phone to the hotel or airport.
U people in Shandong, call Thailand: 00+66+ area code+phone number.
U people are in Thailand, and the mobile phone number is Shandong: 00 1+86+0.
18. Air tickets: Most international air tickets are connecting flights. Please don't lose them after using them once. It should be properly kept for future use. Air tickets are securities. Please make a copy before leaving, just in case. If you lose it, please apply to the police for a certificate of loss reporting and contact the airline for a replacement ticket, but you need to pay a replacement fee.
19. Lost passport: If you lose your passport, please contact the local embassy of China, submit a copy of your passport and visa, and apply for a new temporary passport (take 2-3 photos with you when traveling, just in case).
20. Physical condition: Participants must be in good health and be able to complete the travel itinerary normally. Have a nice trip!