According to your description, clear the phone memory by the following methods:

1. When in standby, press the Home button to enter Task Manager-Active Programs-Check whether there are running programs in the background-and end all background programs.

2. Settings-Application Manager-Download-Discover Software-Uninstall Third Party Software.

3. Method of clearing Internet cache: browser-menu key-settings-privacy and security-clearing cache.

4. By default, the application is installed in the built-in memory of the mobile phone. If you want to move the software to the SD card, try: Settings-Applications-Manage Applications-Select a program-Move to the SD card. (This function is not supported without this option) Note: Not all programs can be moved to the SD card, depending on the downloaded software.

5. If the memory is insufficient after the above operation, it is recommended that you restore the machine to the factory settings, as follows: Settings-General-Reset-Restore to Factory (however, since restoring the machine to the factory settings will lose all data in the mobile phone, it is recommended that you back up important data such as phone books, videos and pictures in advance).

If there are still problems through the above methods, please bring the purchase invoice, maintenance card and machine to Samsung service center, and the engineer will check and deal with the machine. Please click the following link to find out the specific location of Samsung Service Center:.

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