1, try wireless or wired.
Now smart TV supports wired and wireless modes, and wireless is temporarily unavailable. If it's convenient, try wired first, and plug the network cable interface directly into the TV without additional settings.
Open Baidu App to see more pictures.
2. Restart or turn off the TV
It is suggested to turn off the TV, turn off the power, stay for 30 seconds, then turn on the power and turn on the TV. Restarting the TV can reset the system so that the system can recognize the WiFi signal again.
3. Restart the router
Under normal circumstances, the router works for a long time, and occasionally it will not connect when accessing new equipment. We just need to turn off the router for 30 seconds, and then try again when the router is turned on.
4. Check the gateway and DNS settings.
If you still can't connect after trying to shut down and restart, please check whether the gateway and DNS of the wireless network are normal. It is recommended to set it all to automatic acquisition, and then restart the router and try to connect with the TV.
5, the distance problem
It may be that there are several walls between the router and the TV, which leads to the weak wireless signal. Try to shorten the distance between the router and the TV.
Step 6 promote
Try to upgrade to the latest system. Find the system upgrade option in the system settings and check to upgrade to the latest version. Usually, many minor problems will be solved.
Step 7 ask for after-sales help
Call the after-sales TV of the corresponding brand or consult the merchant, and I believe the problem will be solved perfectly.
Some friends don't know how to find after-sales problems and can't find any contact information. We can Baidu search the customer service phone number of the corresponding brand and find it soon.
Fortunately, I am smart, and most people don't know these things.