1, the store operation is complicated. Women's SPA franchisees are getting larger and larger, with many forms, and the efficiency of the traditional model is getting lower and lower.
2. It is difficult to get information. Traditional small and medium-sized women's SPA franchisees can naturally use computers to record files, but the functions of file management and software system are too difficult to use, so they still rely on paper records in the market.
3, manual appointment form _ relying on one-on-one telephone or WeChat communication for customer return visits and appointments, unable to maintain emotional ties with customers.
Word-of-mouth list The propagandists of traditional Xishi SPA franchisees rely on the surrounding places and acquaintances to introduce and recommend, and the information obtained is limited.
5 Clerk management has been trained, and the mixed-race clerk has a large flow and is difficult to motivate. We will know if the service is in place.
6. It is difficult to improve the service quality.
The age structure of female SPA franchisees determines the diversification of service demand, which also tests whether the service norms of female SPA franchisees are professional.