You need to select "Restart", hold down the power button and volume+button at the same time, wait for the phone to enter "recovery mode" and release the button. Move to "Clear Data" by pressing the volume key to select up and down. Press the power button to confirm. At this time, the phone will automatically restore the factory settings. Turn on the phone again and you can reset the password. Take vivox27 mobile phone as an example:

1. Press and hold the power button on the right side of the phone, and it will prompt "power off" or "restart". Select "restart".

2. The mobile phone starts to restart, and we need to wait until the screen of the mobile phone lights up and subtitles appear.

3. Press and hold the power button and volume+button at the same time, wait for the phone to enter "recovery mode" and release the button.

4. Press the volume button to select up and down, move to "Clear Data", and press the power button to confirm. At this time, the phone will automatically restore the factory settings, and you can turn it on again to reset the password. Note: 1. If the problem can't be handled, you can take the phone to the local after-sales service center for handling. 2. If you have brushing experience, you can also try to clear the previously set screen lock password through a third-party brushing software (brushing wizard, etc.). ).