1. Unable to download macOSHighSierra software package. This is one of the initial problems faced by users when upgrading to MacOSX 10. 13. This happens because the Internet connection is unstable or the Apple server is busy. Ensure that the network connection is stable when downloading, and there are no duplicate HighSierra software packages on the computer system.
2. Installation is stuck (frozen). Even if the software package is downloaded, the installation process may get stuck. This happens when an external change stops the process. To solve this problem, users can restart the Mac in safe mode and try to install it again. The antivirus software installed on the Mac may also stop the installation of the software package halfway. Users can uninstall these tools in advance.
3. There is not enough space when updating. The minimum requirements for installing MacOSX 10. 13 are 2GB of memory and 9GB of storage space. Users can go to "About this Mac feature" to learn more about device storage. In addition, users can manually delete some files, move them to other locations, or perform disk cleaning to free up needed space.
4.Mac is not compatible with HighSierra. Not every Mac system is compatible with the HighSierra update. The user is using an old MAC (purchased before 2009), so the update of OSX 10. 13 is not supported. Before you begin, you should be familiar with the list of supported systems. In addition, users can learn about this Mac function and check whether their computer system is compatible with HighSierra. If the system is outdated, this problem cannot be solved.