The author once thought that making a phone call was a kind of fear and our unique psychological reaction. Until one day, I saw a psychological questionnaire for ordinary people made by the School of Psychology. The first question on the questionnaire is: Do you have any fears before calling? Do you habitually rehearse what you want to say in your mind before making a phone call? The result of the questionnaire survey is that 99% people have it. It was not until I saw the answer that I, Kaka Panda, realized that telephone fear is a phenomenon that everyone has. After seeing this fact, does everyone feel a little better psychologically? ?

I stuttered badly on the phone.

The key point of the problem is not knowing that others have fears, but that we should overcome our own fears and be able to make phone calls smoothly, including calling leaders, asking others to do things, and communicating by phone.

The key point is to help you find the feeling of making a phone call successfully through our induction method, so as to overcome psychological barriers, eliminate the tangled feeling of stuttering on the phone, the tension of making a phone call and the frustration of making a phone call failure, so that you will be full of confidence when you make a phone call next time, and then over time, you can easily deal with the phone call.

To sum up, the whole process can be divided into eight steps. For the convenience of everyone, my panda Kaka is called "Eight-step Call Reporting Work Method".

The first step is to make up your mind decisively, and then make clear the communication goal.

Make up your mind decisively: Make up your mind before calling to prevent yourself from having too many opportunities to hesitate. The more entangled this matter is, the bigger the problem will be. The more entangled, the heavier the psychological burden, the more afraid.

Clear communication goal: My purpose is to report this matter clearly, not to show a perfect image of myself, so I should be mentally prepared. If I can't do it again, I'll say it twice until I make it clear. Due to space reasons, we can't analyze it for you. You can also download "Panda Kaka" yourself.

The second step is to prepare the expression content and structure the expression ideas.

List the contents that need to be reported in a logical order, such as the routines mentioned above, or list the contents with the first, second, last first, second and third formulas.

The third step is encouraging successful scenes: imagine the scene after your successful phone call. Recall your successful phone call experience, imagine how you feel after making a successful phone call, and constantly encourage yourself to say, I can do it!

Step four, find a place to relax yourself. It is to adjust the posture of the mobile phone to see whether sitting or standing or walking can relax you best. In short, it is how to relax and make phone calls.

Step five, take a deep breath and make yourself smile. Use abdominal breathing and take several deep breaths repeatedly, which can relax yourself and make breathing tend to be gentle. At the same time, let yourself smile, imagine that the other person is in front of you, and let the other person feel your smile.

Step 6: Dial the phone, expand communication and reduce stress. Think of the person on the other end of the phone as a cute animal or a cute cartoon character. The more interesting the better. This will greatly dissolve the pressure into invisibility.

Step seven, focus on what you want to say.

Always thinking about what I want to say, not whether I stutter or not? What if I stutter? In addition, you should pay attention to your tone and speed of speech. If you feel fast, or if you can't keep up with your breathing, pause, take a deep breath and say it again. If you think you can't say that word, just open your mouth wide, don't try hard, lower your voice, and speak softly.

The eighth step is to be cautious and self-motivated and establish a positive anchor. Is to be careful from beginning to end. How each call ends determines how we start the next call. This happy ending can make us dare to start the next call. Therefore, if this call goes well, we should firmly remember this feeling, set up a positive anchor, motivate ourselves and repeat to ourselves loudly: "I knew I could."

In actual combat, please note that there is a great possibility that you may not be ideal for the first time because you are not skilled. At this time, we will give you a secret, that is, you need to find a familiar person, redial until you succeed, remember the feeling of success, and then motivate yourself.

The above are the eight steps we summarized to relieve stuttering on the phone under pressure. We should memorize these eight steps and practice them again and again, and finally each step can be used freely. After using it for a period of time, if you think this step is the best and most effective for you, you can concentrate on it, use it repeatedly, and practice more on the actual phone, so that you can overcome the psychological barrier of making a phone call under pressure.