Cruise service and management is a comprehensive service. Relatively speaking, cruise entertainment services are more colorful.

Entertainment plays an increasingly important role in social life and has become an indispensable part of people's daily life and communication. After intense work and study, regular recreational activities have become a living habit of people. Recreational activities help to eliminate fatigue, improve social atmosphere and increase the tourist attraction of this area.

2. Cruise tourism service case

Let me answer this question about the safety of the cruise ship from Shenzhen to Sanya in February 20021/KLOC-0. The answer is yes. Cruise safety from Shenzhen to Sanya in February 202 1, 1. First of all, since 65438+February 1, there has been no report of COVID-19 epidemic in all districts of Shenzhen, that is, there are no safety addicts. Secondly, Sanya, Hainan has no new epidemic cases in recent 65438+February, which is also very safe. So the cruise from Shenzhen to Sanya in June 5438+February is

3. Pictures of the cruise tourism service reception industry

Visa exemption for foreign tour groups 15 days.

Cruise entry and exit procedures, support foreign tour groups to take the cruise to implement 15 days visa-free entry. Foreign tour groups with two or more persons can be organized, received and arranged by legally registered travel agencies in China, and they can participate in the tour without a visa from Shanghai Cruise Port. From the next day of entry, the stay will not exceed 15 days, and the scope of activities is limited.

On the day of boarding, the travel agency leader must bring the original valid exit list of the team and prepare the travel documents of all team members, including passports and air tickets, and then go through the relevant formalities at the ticket counter. But not all cruise ships to Japan are visa-free. Visa exemption for China cruise tourists requires each shipping company to apply to the Japanese authorities on a ship-by-ship basis, and it can only be implemented after approval.

It is reported that there are 1 1 cruise ships that have been granted visa-free entry at present, namely: Mount Tai, Costa Victoria, Costa Atlantic, Costa Selena, Chu heroine, Millennium, marine sailor, Nadika, ms albatross, Ocean Dream and Aquarius Star. Among them, the cruise ships departing from Shanghai this year mainly include Mount Tai in China, Victoria in Costa Rica, Atlantic in Costa Rica, Selena in Costa Rica, and marine sailors.

4. Cruise service etiquette PPT is free.

You can apply for cruise service psychology, inland cruise operation and management, cruise English, cruise service etiquette, cruise operation practice, cruise tourism management practice, cruise tourism geography, international maritime laws and regulations, cruise leisure and entertainment operation practice and other majors.

Take Zhejiang as an example. Zhejiang International Cruise Crew Management College 155 major, including 33 majors in literature and history and science and engineering 122.

5. Examination Paper on Cruise Tourism Service Management

Guangzhou and Shenzhen should be complementary. Shenzhen prefers sea cruises and coastal high-speed rail, while Guangzhou prefers air transportation and inland high-speed rail/highway. Guangzhou and Shenzhen will be connected by intercity railway. Hong Kong may find it difficult to develop because of their current infighting.

6. Cruise tourism service management

How difficult it is to cruise, you need to be mentally prepared. Secondly, if you want to go to Europe and America, your English should at least be able to communicate with the interviewer in English. Because you know nothing about the interview, how can you provide service? There is no requirement for European and American cruise ships such as the Caribbean, as long as the weight is not too fat.

7. Cruise tourism service reception industry

0 1. Shanghai Wusongkou International Cruise Port

Shanghai Wusongkou International Cruise Port is located in the waters along the Yangtze River in Shanghai. The planned water area of the company's shoreline terminal is1500m, and the coastline of Phase I is 774m long. Hong Kong cruise ship started construction on February 20th, 2008. 20 10 On April 27th, 165438+6000-ton Diamond Princess successfully tried the sea. 20 1 1 10, officially opened for trial operation. In 20 12, 62 large-scale cruise ships were received, in 20 13, 0/27, 2 17 and 283 in 20 15.

2. Shanghai Port International Passenger Transport Center

Shanghai International Passenger Transport Center is located near the Bund on the west bank of Huangpu River. The coastline of Jinhe River is 880 meters long. The international passenger station of Shanghai International Passenger Transport Center covers an area of about 20,000 square meters and the water depth is 9- 13 meters. It can dock three luxury cruise ships at the same time, with an annual throughput of 6.5438+0 million passengers. Its main facilities are arranged under the green space of nearly 50,000 square meters, and the above-ground part is an irregular glass ball floating on the green space. While providing passenger service, it has also become another beautiful scenery along the Huangpu River.

3. Tianjin International Cruise Home Port

Tianjin International Cruise Home Port is located at the southern end of Tianjin Port Area, adjacent to one of the largest bonded port areas in China, and officially opened in Hong Kong on June 26th, 20 10. The total construction area is 1.6 million square meters, the coastline is 2000 meters, there are 6 berths, and the initial development area is 700,000 square meters. It is planned to build two large-scale international cruise berths and supporting passenger terminals with a coastline of 625 meters, which can dock in the world. This is the largest cruise ship in the United States, with a designed annual passenger capacity of 500,000.

4. Xiamen International Cruise Home Port

Xiamen is one of the earliest international cruise ports in Chinese mainland. 2065438+September 2006, the international cruise home port officially started berth upgrade. The renovation project is located at Berth 0-4 in Dudong Port District. It is estimated that the renovation of the whole berth will be completed by the end of 20 18. After the reconstruction, the total length of its coastline is 14 19 meters, and four berths have been reconstructed and built. Among them, berth 0#-2# is a cruise berth, and berth 3# is a 20,000-ton ro-ro berth.

5. Qingdao cruise home port

The home port of Qingdao cruise ship is located on the east coast of Jiaozhou Bay. The starting area of Qingdao Port covers an area of 35 hectares, with a total construction area of about 500,000 square meters and an investment of about 5 billion yuan. The coastline of Qingdao cruise home port is 966 meters long. At present, there are three cruise berths, of which the wharf is 490 meters long and Lu Shen is 95 meters long. There are large cruise ship berths with draft of-13.5m, which can dock the world's largest 22.5t Ocean Oasis and Ocean Charm. The wharf is about 476 meters long and has two berths for small and medium-sized cruise ships, with a draft of -8.0 meters.

6. Zhoushan International Cruise Port

Zhoushan International Cruise Port is the only international passenger port in Zhoushan Islands New District. At present, 65438+100000 dwt wharf (and10.5000 dwt wharf) has been built, with a total length of 356m and a width of 32m, and the approach bridge188m. The designed annual passenger volume is about 500,000 passengers, which is used for the comprehensive inspection office and the entry-exit inspection of passengers waiting for ships. Covering an area of 6,200 square meters, it has 10 two-way entry-exit inspection channels.

7. Sanya Phoenix Island International Cruise Port

Sanya Island International Cruise Port officially opened to the public in 2007. Located on the Sunshine Coast of Sanya Bay, it is the first international cruise home port in China and a key project in Hainan Province. After the completion of the second phase of the project, Phoenix Island can dock five 10,000-ton international luxury cruise ships at the same time, receiving more than 2 million tourists annually, making it one of the largest cruise home ports in Asia.

8. Shenzhen Shekou Cruise Center

Shenzhen Shekou Cruise Center is located in Nanshan District, Shenzhen City, Guangdong Province, covering an area of more than 40,000 square meters, with a total construction area of10.3 million square meters and * *12 floors. 1 20,000 GT cruise berth1and 220,000 GT cruise berth1; The passenger terminal includes three terminals with the length of 125m, berths for 800t high-speed passenger ships (commonly known as jet ships) 10, four berths for domestic routes, six berths for Hong Kong and Macao routes and two berths. At present, it is the only dock in China that can dock 220,000-ton cruise ships.

9. Guangzhou Nansha International Cruise Port

Guangzhou Nansha International Cruise Home Port is located in Guangdong Bonded Zone, Nansha Bay District, Guangdong-Hong Kong-Macao Greater Bay Area City, China, with the planned coastline of 1600 meters. At present, the first phase of the project has a total coastline of 770 meters, including 225,000 gross tonnage cruise ships 1 berth, 1 100,000 gross tonnage cruise ships1berth. Building terminal

8. What aspects can the cruise tourism service industry innovate?

20 19 September 23rd, the largest and most luxurious cruise ship on the Yangtze River, with a hull of more than one and a half football fields, a cinema, a gym, a spa, a restaurant and a bar, is the glory of the Yangtze River.

The voyage of the Three Gorges of the Yangtze River was opened for the first time, with nearly 100% full.

As a new generation of high-end luxury cruise ships in the Yangtze River, Century Glory has started a safe, green, technological, intelligent and comfortable cruise ship tour of the Yangtze River. 2065438+After a grand maiden voyage ceremony was held in Shanghai on September 9, 2009, she swam across the Yangtze River upstream and arrived at Chaotianmen Port in Chongqing on September 20.

Why is century glory called the Big Mac by the Yangtze River?

Because the cruise ship is nearly 150 meters long and has seven decks, it is not only domineering in size, but also powerful in internal facilities. Follow the first batch of glorious guests on the voyage to the Three Gorges and have a look at the brand-new holiday experience of century glory!

Century glory

Intelligence: the core technology makes the journey worry-free.

Century Glory first used smart cards on Yangtze River cruise ships, including room cards, boarding and disembarking cards, real-name registration system security cards and consumption cards. Is it super convenient?

Not only that, Century Glory also started the world inland river handheld smart cruise tourism. Innovatively launch the cruise intelligent service system, you only need a smart phone to know all aspects of the itinerary, and unlock cruise information and activity arrangements with one click.

The full-scene intelligent terminal covers the cruise ship, and it can be clicked anytime and anywhere, so travel is worry-free.

Comfort: almost completely silent.

How to judge whether a cruise ship is comfortable? Is the room big enough? Rich dining? Are there many entertainment programs? In fact, besides these, vibration and noise are the most important measures.

Century Glory's all-electric propulsion system and the layout of the guest room area at the front of the hull and the public area at the back realize that the guest room can be isolated from vibration and noise to the greatest extent and can be almost completely silent.

Room type: 8 kinds of luxury houses meet different needs.

As a luxury cruise ship with the largest number of rooms on the Yangtze River, Century Glory has created a fashionable and luxurious water mansion. There are eight room types to choose from, each with a spacious area of over 26 square meters! It can completely meet the needs of different tourists.

In particular, the cartoon design of parent-child family suite is super cute, and there are two themes for families to choose from.

Catering: All kinds of delicious food have different tastes.

Century Glory has a double-decker global cafeteria with a total area of over 65,438+0,000 square meters. Different from the round table on the Yangtze River cruise ship, the global cafeteria uses all seating tables, making the dining environment more spacious and the dining combination more independent and flexible.

In addition, in the pavilion restaurant on the fourth floor, you can also taste the dishes of China, Japan, Korea, Thailand and Vietnam, and you can also burn authentic Sichuan-Chongqing hot pot!

Century glory-global restaurant

Entertainment: Enjoy the rare free time.

To enjoy life, you need a calm heart. More than 2,000 square meters of sunshine deck on the top floor of Century Glory has created the largest spacious and free leisure and entertainment space for inland cruise ships in the world.

ChelsBar, located on the fifth floor, changed the traditional desktop meeting room bar of Yangtze River cruise ship, integrating an open reading room, a tea bar, a bar and a book bar, allowing tourists to enjoy the cruise time freely.

Visitors can also choose the Glory Club at the bow of the 3rd floor to enjoy the beautiful scenery and delicious food.

Located on the first floor, the Century Grand Theatre is spacious and can accommodate 22 1 guest. In addition to enjoying the audio-visual feast of shocking movies, it also has professional acoustooptic system, simultaneous interpretation and other functions. Century Grand Theatre can meet the needs of conferences and performances.

Other gyms, mahjong rooms, bookstores, recreation rooms, KTV and shopping centers are all available.

After visiting and experiencing various facilities and services, friends from all over the country and around the world are full of confidence in the long-term cooperation with Century Cruises. Many guests who come to visit

Along the way, we will visit Fengdu, Shi Baozhai, Baidicheng, Qutang Gorge, Wuxia Gorge, Goddess Creek and Three Gorges Dam.

Seeing that spring is coming,

Seeing bloom,

For those who know about the trip to the Yangtze River,

More and more.

There are more and more tourist routes on American Yangtze River cruise ships this year, but the classic Three Gorges tour is still very hot. Before sailing, this star cruise ship made the most stops, and the total number of cruise ships running this route was also the largest. Century Glory is the hottest and newest star cruise ship.

9. Innovation and entrepreneurship of cruise tourism service talents

Good prospects. It is an undergraduate major for American aviation industry to adapt to the strategy of strengthening the country by civil aviation and the rapid development of China. Cultivate students' professional quality and employment and entrepreneurship ability, and improve aviation service art, comprehensive management art and sustainable development ability.

After graduation, students majoring in aviation art and management can work as flight attendants and civil aviation safety officers in domestic and foreign airlines, or as flight attendants in airport security check-in, VIP service, air ticketing, cruise ships, high-speed rail and other industries. It can be said that students majoring in this major have good employment opportunities.

10. Cruise Travel Service Language

Old people over 70 can travel by cruise, but everyone should pay attention to the length of the trip and the choice of destination.

Three meals a day on the cruise can serve you, and the dishes will be changed every day, which is definitely better than the group meal you take with you 100 times. You can also ask the service staff to deliver breakfast to your room when you get up in the morning. In addition, if your friend can order food, you can write down what you want to eat the next day on the menu card in your room one night in advance, which is simply not too enjoyable.

The cafeteria at lunch and dinner time is still free. Although there are many kinds of dishes, there are also many people. Friends who want to enjoy quiet can choose a little. You can also go to a restaurant that specializes in ordering food, but you have to pay. Don't worry if you are hungry at night, because the canteen will also provide some supper.

After talking about life on the cruise ship, let's talk about the destination. It is better for people over 70 to choose a relatively close destination, because long-distance navigation will inevitably encounter bumps, which will lead to seasickness, especially for patients with diabetes and hypertension.

If you can sit quietly by the sea with the elderly, watch the sunset and chat, it will be extremely happy for your family.

For the elderly over 70 years old, this mode of travel is the most suitable, and there is no more suitable mode of travel than a cruise ship. Cruise can solve some problems of the elderly, such as visa, language, physical strength, diet and so on.

You can enjoy a carefree life on the cruise, but now it's too comfortable, which is much more suitable than living in your own home for the elderly.