Warm service
Of course, we go to restaurants to enjoy a better dining experience, and the importance of warm service is revealed. Hotels usually have hot tea and snacks before meals, and the service staff will pour tea and water, which is an experience we don't have when dining at home. Generally, waiters will serve with great care in order to improve the satisfaction of dining and different dining experiences. Intimate service like Haidilao has been recognized and favored by consumers.
Exquisite and delicious dishes
The dishes in the restaurant are carefully cooked by the chef and high-quality ingredients are selected, so the taste of the restaurant is generally better than that of everyone at home, and at the same time, you can eat many cuisines that are difficult to process or particularly complicated at home.
The price is in line with mass consumption
If the guests think the taste is delicious, then the price that everyone cares about most. Generally, we will choose a shop with more affordable prices when dining. Delicious but not expensive is the most acceptable, and preferential prices can often give diners a good experience.
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I think there are three things that conform to people's dining experience: warm service, exquisite and delicious dishes, and the price that conforms to mass consumption. As long as the above three points are met, most people's dining experience will be satisfied.
Hello everyone! I am Chongqing fage! Meet people's dining experience as follows: Ordering APP software realizes customers' menu selection, ordering payment, calling waiters, online reminding and other waiters. From the perspective of improving user experience, the function of QR code scanning is designed. Users only need to enter the store, scan the QR code on the dining table and place an order on the mobile APP software, which changes the traditional mode. When we go to a restaurant for dinner, we value the service quality of the restaurant. Only a good dining experience can improve the secondary consumption rate of users. The development of ordering APP can complete convenient ordering channels through mobile internet technology to meet the user's experience. In the era of mobile internet, people's demand is getting higher and higher, and the catering of consumer necessities also needs to conform to the development trend of today's times.
In recent years, the catering industry in China has made rapid progress. With the improvement of people's living conditions, eating out and eating in hotels are mostly affordable. Eating is not only about eating vegetables, but how to improve the dining experience has become the top priority of catering people. Here are some specific measures to improve the dining experience:
1. A restaurant or hotel must have its own corporate culture, decoration style, and the positioning of vegetable prices must be based on the customer groups faced by the restaurant or hotel, so that customers will think of this store when they talk about # XXX # and # Changsha Wenheyou Crayfish Restaurant #. This is a good example. Different decoration styles and strong corporate culture are everywhere.
2. After all, the product is the treasure of a restaurant, so the dishes must have their own characteristics, and each store will have its own regular customers more or less. This is because these dishes can't be eaten in other stores, and a customer group will be formed over time.
The quality of restaurant or hotel service can also determine the position of a store in the eyes of customers. Service occupies a very large proportion in the catering industry in the new era. Take Haidilao hot pot as an example. No matter what the dishes in Haidilao are, its service is really popular among the people. It can be seen that good service is also an essential factor for the success of a restaurant.
In fact, there are many things a restaurant needs to do to seize the opportunity to bring customers a different dining experience, and pay tribute to the catering people who have been engaged in the catering industry for a long time. I hope you like it.
Hello! Glad to answer your question!
With the increasing number of hotels and fierce competition, they need to find ways to improve customer satisfaction, maintain long-term development of hotels and increase profits. However, it is good for consumers. The number of hotels has increased, and the environment and service of each hotel have improved compared with a few years ago.
Now people's meals mainly focus on the following points:
Types of restaurant dishes. Hotel variety is more the choice of all customers, which can relatively retain customers.
Service attitude. From entering the hotel to the end of the meal. Especially the dining link is the most important. People need necessary and timely services when eating, such as asking for a pot of boiling water. If the customer doesn't deliver it for a long time, the dining experience will be poor and he may not come next time. If there are similar hotels, they will choose other homes.
Hotel environment and sanitation. Now people pay great attention to their own health, so the requirements for food at the entrance are getting higher and higher. The environment plays a decisive role when customers choose a hotel, because they don't know which hotel to go to. The first thing they look at is the environment and decoration style.
I appreciate meeting you here. I am Lili who loves food! I hope my answer can help you and wish you happiness!
I'm happy to answer your question:
First of all, we need to know whether the purpose of dining is business, entertainment or gathering, and then we can talk about the topic of experience. Now with the improvement of living conditions, people have different views on enjoyment. Let me state the dining experience from my personal point of view.
1 If a small object is in love, it needs a pleasant, quiet and romantic environment when dining, so it is suitable to choose dining places such as western restaurants and cafes to increase interest.
2. If it is for corporate entertainment or business entertainment, you will generally choose a relatively high-end star-rated hotel, because most artists will drink and go back to their rooms to sleep when they are drunk, which is a quick experience.
3, go out to travel, generally choose takeaway or roadside snacks, which is an experience you can't enjoy in restaurants. Although the people are mixed, they are the most emotional and authentic.
The above is my personal opinion. Please pay attention to more food videos. @ Bo Zhou Xiao's gourmet
I'm glad to answer your questions and talk about my views and opinions. I hope you can help. For reference only, I am Li Tangtang who loves life.
This year's catering business is quite difficult to do because of the epidemic. But in some hotels, people's business is even hotter than usual! Therefore, some passing bosses must look at my experience in running hotels! Only in line with people's dining experience can we retain guests!
First, the dining environment and hygiene of the hotel.
Restaurant environment not only refers to the appearance of the hotel, the placement of goods in the store and the surrounding environment, but also includes the clothing of the clerk, the products of the restaurant and the environment of the kitchen. It should be clean and tidy, so that guests can have a fresh feeling after entering the door! This way, guests will feel at ease when they eat! You'll have fun!
Second, the first impression of the guests after entering the door is very important.
Usually, diners take the appearance, decoration and menu design of the store as the preliminary judgment of the restaurant when they enter the store for dinner. Only when the first visual impression is good, diners will consider secondary consumption. People pay attention to the first feeling in everything they do. When he feels good for the first time, he will always remember your position!
Third, don't keep the guests waiting, and serve them quickly!
Network solves knowledge demand, Didi solves traffic demand, and restaurant solves food and clothing demand. In the era of otaku, we should pay attention to efficiency in everything. Therefore, when diners come to your restaurant, they must ensure the quality and quantity. The first point is to serve food quickly and don't let them lose patience and get bored.
Fourth, we should always engage in some attractive activities.
In order to attract diners, most restaurants have launched various low-priced preferential activities to attract consumers. Although it can attract some tourists, it always focuses on low prices, which will only make your restaurant fall into the dilemma of making ends meet. Considering the financial situation of the restaurant, some low-price concessions can be made appropriately.
Fifth, pay attention to the freshness of raw materials and the quality of dishes.
It is necessary to ensure the freshness of ingredients and the diversity of dishes, update dishes from time to time, and introduce special dishes, but not one or two more dishes, and update them frequently to bring freshness to old guests at any time. With the gradual change of people's diet concept, more and more people pay more attention to the health of diet. Delicious food is only temporary, and health can keep people's hearts. Therefore, when studying dishes, we should grasp the stomach and heart of diners, which is delicious and healthy and deeply loved by diners!
Sixth, the boss's business philosophy.
Often a hotel's business is busy, mainly in business strategy, if a boss has a good business philosophy and various attractive programs! And the humanized management of employees! It will help to increase the hotel's passenger flow! As a boss, you can make all your employees happy, then your business must be particularly easy to do, which I deeply understand! In a restaurant where I work, the boss is very friendly to the employees. There are heating subsidies in winter and summer subsidies. There are not many things, but they are toothpaste, sugar and some daily necessities! But it won everyone's recognition! All employees are willing to do their best for the hotel! This is the power of unity. If I am the boss, I always feel that I am above others, so that the employees will sneer at you! Do you think your employees can still work hard for you?
Seventh, the importance of environment and orientation.
Going to a new place to eat, I feel that the environment is ok, but when I check out! I suddenly found that the price was too high, so I won't go next time!
If we go to a place where the price is quite cheap and the environment is particularly dirty, we will lose our appetite and won't go again!
Think about it, the environment for us to eat is very good, and the price is reasonable when we check out! I will definitely come here for dinner next time! This is the importance of environment, positioning and distance! That is to say, the environment is better decorated, but the positioning is lower, which makes people feel that they enjoy the environment but benefit! There is no reason for guests not to visit your hotel next time!
Eighth, the importance of kitchen staff.
The kitchen staff is the core engine of the whole hotel. The staff must be fully equipped, the management should be clean and tidy, and all the raw materials should be stored. The staff should do their best! The dishes should be checked at all levels to present the best to the guests!
To realize the hierarchical management system, if there is a problem, the boss can directly find the manager, the manager, and then the chef, and then the chef will find the following chefs for hierarchical management, without overstepping the level and affecting personal work mood!
I'm glad to answer this question.
Nowadays, with the continuous improvement of living standards, people pay more and more attention to the environment, health and safety when dining, and more and more want to experience meticulous services, such as the globalization of economy and life that can be eaten at one time. More and more people in China like to experience foreign eating habits and dining environment. During the current epidemic, our dining experience is that there are few people and we eat at home!
To answer this question, I put myself in the position of a customer, because I also like eating out every day. Dining experience is mainly expounded from three dimensions: environment, taste and service attitude.
1. The decoration environment is good, and you can feel different immediately when you get started. There can be different styles here, and it is best to have a clear theme, such as Jiangsu and Zhejiang cuisine and antique decoration.
2. Taste is basic, and delicious is self-evident. I once ate a breakfast shop. For decades, there has been only one kind of breakfast, wonton with different tastes, but it is delicious and there are endless diners, so the taste is the root of the shop.
I also value the service attitude in the store. To tell the truth, I'm not used to some overzealous service. I like the "peer-to-peer" waiter, that is to say, when you need him, he will appear in front of you, leaving customers with privacy after the service and not selling too much.
That's my little opinion,
The most important thing in restaurant design is the restaurant layout. The higher the per capita consumption of restaurants, the larger the restaurant area occupied by each customer. In low-end restaurants, a customer only needs to occupy 3-5 square meters, while in high-end restaurants, the restaurant area required by each customer is 5-8 square meters.
It can be seen that high-end restaurants cannot blindly pursue the maximization of the number of tables. Moreover, in the channel design, we must consider the convenience and safety of service personnel and the comfort and extensibility of guest activity space, and provide a channel with sufficient width.
Design of Yizhen Meitang Restaurant —— A Classic Case
Whether the color matching of restaurant design is reasonable is also the biggest factor affecting the customer experience. Different people like different colors, but in general, the colors of restaurants should be mainly bright. The most commonly used restaurant space is orange and the color similar to orange, which is not only lively, but also stimulates appetite.
In addition, color matching also needs to pay attention to color softening. For example, the floor color of the restaurant is dark and the ceiling color is light, so as to soften the color proportion of the whole space.