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Employee handbook
Sample employee handbook

Lead: The Employee Handbook is a "regulation" in an enterprise, and the legal Employee Handbook will often become one of the powerful basis for the company. The following is the sample content of the employee handbook I have compiled for you, hoping to bring you help!

I. Office system

1, subordinates must obey the work arrangement of superiors.

2, timely life system (all the work arranged by the superior must report the situation immediately, so that the superior can make adjustments in time, so as not to affect the work. )

3. The orders from the superior to the subordinate must be clear and cannot be misunderstood by the subordinate; The lower level must reflect the actual situation and their own suggestions to the higher level in a timely and accurate manner.

Any employee of the company has the right to put forward opinions and suggestions to the superior. Anyone who can bring benefits and benefits to the company can get certain spiritual and material rewards.

5. Keep business secrets, don't say what you shouldn't say, don't ask what you shouldn't ask, don't read what you shouldn't see, do your duty and do your best.

6, staff should establish a workbook and diary, regularly report their work and study.

Second, the health management system

In order to create a clean and comfortable office and living environment for everyone, this system is formulated.

1. Every morning before going to work, it is normal cleaning time, including: offices, bathrooms, floors, walls, doors and windows, desks and chairs at the gate.

2. Before leaving work every afternoon, all the books and materials should be sorted out in time, and the used books and materials should be put back in the filing cabinet for next use.

3, the bathroom should be kept clean and tidy: toilet paper is put into the wastebasket, and the wastebasket is emptied in turn every day; Towels, washbasins and other washing products should be placed neatly; The ground is free of paper scraps, hair and other dirt; Windows and doors glass bright, no dust; Take care of public facilities.

4. Personal hygiene: take a bath frequently, change clothes frequently, dry bedding frequently, and cut nails frequently.

Third, rules and regulations

(a), the correct use of the company's goods and equipment, improve work efficiency.

1. The company's goods should not be treated savagely and used privately.

2. Clean and organize books and documents in time, and close the lids of ink bottles and sealed boxes in time after use.

3. Borrow other people's or company's supplies and return or put them back after use.

4. Items unrelated to work can't be put on the workbench.

In the company, the boss and colleagues are called by their positions, and the customers are commensurate with their husbands, ladies, teachers and bosses.

6. Don't read colleagues' documents and materials without permission.

7. Take good care of the office equipment, all computers, printers and photocopiers prepared by the company. Dust-proof, keep clean and tidy, and close it in time after use.

(2) Make and answer calls correctly, quickly and cautiously.

1. When you hear the bell ring, take off the receiver at least before the third bell rings. Say hello in Mandarin first, and report your situation to the company and departments. Listen carefully when the other person is speaking and write down the main points. When you can't hear clearly, tell the other party in time, and finally say goodbye politely, and then put the phone back when the other party hangs up. When answering and putting down the phone, handle it gently. Do not drop or hit the phone.

Keep the phone short and to the point, and don't chat on the phone.

When you judge that you can't handle an unnamed phone call, you can tell the other party frankly and give it to someone who can handle it immediately. Before handing it over, you should simply tell the recipient what the other party said.

4. During working hours, personal calls are not allowed.

(3), reception work and its requirements:

1, not absent within the prescribed reception time.

2. When a customer comes to visit, get up and receive it immediately, and offer your seat and water.

3. Visitors have a long time and can't receive familiar customers first in order.

4. Customers who notify in advance are welcome.

5. Regular customers should be remembered.

6. Be active, enthusiastic, generous and smile when receiving customers.

(4), employee code of conduct:

1. All employees shall abide by the law and discipline, and shall not practice favoritism or harm the interests of the company.

2. Employees of the Company shall not be employed by or have direct or indirect relationship with the competitors of the Company in other ways.

3. Employees of the Company shall not steal the business secrets belonging to the Company for themselves; Company employees must abide by accepted accounting standards and business practices.

(5), personnel positions and job responsibilities:

1. There are 4 people in the staffing office, 1 permanent director, 1 finance, 1 cargo management, 1 outsourcing.

2. Job responsibilities

(1) Responsibilities of directors:

1. Be responsible for the approval and implementation of the monthly shipment plan;

B, responsible for organizing the entry, loading and unloading of goods;

C, coordinate the division of labor and scheduling of personnel

Review each purchase and delivery list and complete relevant procedures.

E, complete other work assigned by the leadership.

(2), measurement responsibilities:

A, accurately measure the gross weight and tare weight of each car, calculate the net weight of each car and register it in time.

B, fill in the transportation registration form in time after the shipment of this batch of goods on the same day, and collect and keep the transportation documents.

C. After the shipment of this batch of goods is completed on the same day, check the relevant documents with the consignor and consignee, and sign them by all parties after confirmation.

(3), goods management responsibilities:

A, fully responsible for the quality of goods, strictly control the quality of all goods entering and leaving the yard;

B, for each batch of goods entering the freight yard, samples should be taken evenly. When the quality changes in the process of wholesale goods, it is necessary to immediately report and stop delivery for processing;

C. Goods entering the site shall be classified and stored, and stacked in time according to the stock;

D. Put forward solutions and suggestions in time according to the requirements of leaders.

(4) Financial responsibility:

A, classify and register each batch of goods entering and leaving the yard, and manage special accounts;

B, keep all kinds of goods in and out of the original documents, make statistical reports;

C, according to the financial system, do a good job of internal reimbursement and cost control;

D, at the beginning of each month, do a good job in the statistical report of goods in and out.