Taking Hunan Province as an example, the steps of inquiring residents' health records through WeChat official account "Hunan Residents' Health Card" or "Healthy New Yongzhou" are as follows:

Step 1: WeChat official account searches for the QR code of "Hunan Resident Health Card" or "Healthy New Yongzhou" and "Healthy New Yongzhou".

Step 2: Pay attention to the official WeChat account and click "Health Card".

Step 3: After entering the health card, select "Health File"; After completing the third step, you need to verify "face recognition" or "ID photo" before you can make the next query.

Step 4: You can view personal medical information and personal file information in the page, and click ">" on the right. The instruction part can query the health record information.

Step 5: If the file has been filed, you can view the basic personal information. If the information is different from the actual situation, you can click "Question Feedback", and the community health service center and township hospitals will correct it according to the correct information you provided.

Step 6: if there is no health file (not filed), please select "health file"->; Click "Apply" and fill in the relevant information to apply for the establishment of residents' health records, and the community health service center or township health center will file it for you in time.