Model essay on the work summary of beauty salons in the first half of the year 1
In a blink of an eye, 20- is about to pass, and now I am stepping on the last tail at the end of the year, and my work has finally come to an end temporarily. As a front desk employee of-beauty salon, I tried my best to do my job well and contributed my greatest strength to the development of-in the first half of this year! Although I still have many shortcomings, I will always accumulate experience and keep learning. I believe I will make greater progress and breakthrough in my future work and make the beauty salon stronger!
As a receptionist, I represent the facade of the company. Plus, we are a beauty salon, so it also brings me a lot of work pressure. But thanks to the face my parents gave me, I can have the capital to support this portal, but in order to do my job well, it is meaningless to just be a "vase". To this end, I summarized the work in the first half of this year.
I. Personal identity
Ideologically: ideologically, I have seriously studied the concept of-,so that I can walk on the same road with the concept of-and wholeheartedly build the best and healthiest beauty brand. Keep up with the trend and let your thoughts change with it. Of course, in the face of work, I also maintain a serious and responsible attitude to avoid making mistakes in my work.
Work: As the front desk, I constantly polish myself in my work, improve my ability and sense of responsibility, make myself the front desk for service companies and customers, do my own related work well, entertain visiting guests, and pursue more benefits for the company!
Interpersonal relationship: As the front desk of beauty salon, interpersonal relationship is basically our job. In addition to establishing good interpersonal relationships within the company, I am also constantly communicating and following up with customers. After laying a good network foundation, I continue to recommend and broaden our beauty popularity, maintain more old customers and attract many new customers.
Second, the work situation
In the first half of this year, I worked hard to improve myself and my personal image. At the same time, I further improved my ability as a receptionist, especially in etiquette.
At work, as a receptionist, I try my best to provide courtesy reception for customers, recommend our products and packages to customers, try my best to be a receptionist and leave more guests.
I have never fallen behind in my work and study. In the face of the company's numerous packages and products, I have made great efforts to learn and understand, and I have experienced it personally, so that I can recommend and explain it in more detail when I explain it to my customers. For the newly launched products, I will also know the details as soon as possible.
Of course, in the face of peer products and services, I will also do some learning, so that I can better analyze the comparative psychology of customers and make better recommendations.
Third, shortcomings
At the front desk, I sometimes eagerly recommend the past, but it has brought some customers a less satisfactory experience. In my future work, I will learn how to control the rhythm and improve my ability better.
Fourth, summary.
To tell the truth, the work in the first half of the year was not satisfactory, but it was from these unsatisfactory places that I learned and improved myself. In the second half of the year, I will continue to work hard!
Model essay on the work summary of beauty salons in the first half of the year II
Unconsciously, I have been working at the front desk of a beauty salon for several years. During this period, I witnessed the development of beauty salons, and I also made corresponding growth. It is really not easy to develop from a small place at the beginning to now, but it also means that I have struggled a lot with the beauticians in the hospital. Now that the end of the year is coming, I want to make a simple summary of the front desk work of beauty salons completed this year.
Complete the cash register and beauty salon turnover analysis and start the corresponding planning. In order to encourage customers to often come to beauty salons for services while cashing out, they are often encouraged to apply for membership cards. According to the relevant regulations of beauty salons, customers can be interested in beauty services by giving them appropriate discounts. Moreover, due to the rise of scanning code payment and the awareness of customers, their cashier work is handled fairly well. Moreover, because the turnover of beauty salons is on the rise this year, it is much more convenient for their own analysis. From this, we can know that the decoration of storefronts and the promotion of new businesses are the main reasons for attracting customers, and because the cosmetics used in beauty salons are all types that cater to customers' psychological needs, they are deeply loved by customers.
Completed customer contact and reception, and created a special WeChat group. Take the initiative to contact the old customers who have not served for a long time and get the corresponding information. Mainly through listening to understand the reasons why customers don't come to beauty salons and the psychological needs of each other. Moreover, holiday blessings are crucial to maintaining the relationship between old customers. As for new customers, it is mainly to attract discounts and recommend them to join the WeChat group of beauty salons. In this way, even with the latest activity offers, they can learn for the first time that the relationship between customers and beauty salon employees has improved a lot through group building.
The analysis of beauty products is very good, and the follow-up procurement is commented. Learn about the beauty products they are interested in from customers through chatting and purchasing samples. Mainly hope to facilitate the work of beauticians through customer evaluation. After all, the related skills required by different beauty products will also affect customers' feelings. I will record reputable brands and purchase more in the next quarter. This can reduce the waste of resources and gain the trust of customers in beauty salons, and our proposals are often supported by leaders because of the small number of employees in beauty salons.
Through this summary, I have a further understanding of the work of the beauty salon front desk. Combined with previous work experience, I can naturally make more plans for my future development. After all, the accumulation of work experience at the front desk is indispensable for my growth in the beauty salon. Facing the challenges in the future work, the beauty salon front desk naturally needs to work harder.
Model essay on the work summary of beauty salons in the first half of the year 3
2008 was a passionate first half. In the first half of this year, I grew up under the careful cultivation and guidance of leaders. Here, first of all, I would like to express my deep gratitude to them and our beauty salon.
I. Main Work Situation
Looking back on 20-2000, under the guidance and care of superior leaders, through the cooperation and support of sisters, and with the concerted efforts of all our teams, Qi Xin, the employee I trained from a beauty salon became a deputy store manager with my own efforts. When I accepted this honor, I deeply felt the great responsibility and years of experience. From employees to store managers, we all tasted sadness, laughter and tears along the way.
Looking back, my sisters and I cooperated with each other. With the joint efforts of all our staff, the support and training of regional managers, and my own continuous study and efforts, I became the manager of a beauty salon franchise store. This is a responsible position. When I set foot on this job, my heart was happy and uneasy. Years of experience, from an ordinary beautician to a store manager, I have had tears of sadness and joy of success. However, whose road to growth is smooth? The alternation of success and failure has also made my heart stronger.
Second, the direction of future efforts
Looking forward to the future, we still have a long way to go, and we will definitely work harder to jointly create more brilliant achievements for our enterprises. Adhering to the beautiful vision of "making women in the world more beautiful", we will bring better service to our customers.
Model essay on the work summary of beauty salons in the first half of the year 4
Looking back on the great changes and fierce competition in the beauty industry, we may have had bitterness, tears, flowers and smiles. In order to survive and develop for a long time, we must think, plan and make a correct strategic plan. Strategic planning is different from short-term or long-term planning in general. It is a major overall planning that adapts to all aspects of beauty salons (including property management, human resource management, marketing management, etc.). According to the external marketing environment and internal resource conditions of beauty salons. Therefore, the process of making a strategic plan must examine a series of plans, including defining the tasks of beauty salons, determining the goals of beauty salons, rationally arranging the business combination of beauty salons and making new business plans.
The above is my work experience and experience. No one is perfect, and I still have many problems in my work. As far as work experience is concerned, I have a lot to learn compared with an excellent beautician. Life is a process of continuous learning. We should correctly position ourselves and examine our abilities in all aspects.
In the second half of the year, I will continue to learn and strengthen from the following aspects:
(1) Basic knowledge of beauty: female physiological cycle, skin structure, human acupoints, beauty-related knowledge of traditional Chinese medicine, etc.
Basic beauty skills: various massage techniques, the functions and usage of various beauty instruments, the nursing process of various beauty projects, the efficacy and deployment principles of beauty salon products, etc.
Sales skills of beauty salons: etiquette reception, psychological communication, finding needs, judging customer types, answering customer questions, closing skills, etc.
(2) Beauty salon product knowledge: beauty salon product category, product structure, product efficacy, product composition, product selling point and product culture.
(3) Work system of beauty salon: morning meeting process, attendance, responsibilities, salary, answering the phone, sending cards and collecting money.
The above is my work summary this year and my work plan for next year. In my past work, I am very grateful to the leaders for their support and trust in my work. In the next work, I will work harder, make persistent efforts, constantly sum up experience, correct my shortcomings, and strive to hand in a satisfactory answer sheet with better results.
Model essay on the work summary of beauty salons in the first half of the year 5
As a beauty salon manager, we should not only understand what the task is, but more importantly, how to achieve this goal, so the practice is to adhere to the "five essentials" and lay a good foundation for the future implementation of the company's tasks, in which the "five essentials" refer to:
1. Communication: We often communicate with local governments and relevant departments around the store and related to the store operation, such as "urban management, police station and property department where the store is located", so as to create favorable conditions for the store to carry out various promotional activities outside the store when it needs help in the future.
2, pragmatic: that is, look down, start from small things, and lay a good foundation for future work.
3, to communicate: often communicate with the managers, employees and promotions of various departments to understand what they don't know inside and outside the store and are closely related to the normal sales in the store, and really learn from each other.
4, to understand: that is, anything that has not been experienced, we must understand the process and result of this matter. Only when we really understand it can we do it more perfectly. Therefore, if I encounter any problems in my work, I must understand the process and result of this matter and analyze the advantages and disadvantages before implementing it.
5. Summing up: Summing up past experience, learning lessons from things that have not been done well, finding out the shortcomings of successful things in implementation, and applying these experiences to future work.
In addition to the above points, the following two points are also important.
Store management
Only by constantly grasping the daily trifles in the store can we lay a good foundation for store management, so store administration should be put in the first place.
1. Establish a step-by-step management system with detailed division of responsibilities from top to bottom. Make everything in the work managed and implemented, and put an end to dead ends.
2. Pay attention to the training of employees in the store, cultivate the collective sense of honor and ownership of employees and salespeople, be proud of the store, let each employee and salespeople give full play to their respective potentials, and let them have high-quality talents who are dedicated, enthusiastic, thoughtful in service, understand business and manage.
3. Establish a clear reward and punishment system to motivate and restrain the work of employees and salespeople, so that the whole store can become a United and cooperative group and be invincible in the competition.
4. Make use of all reasonable and available conditions to create and decorate a good storefront environment, establish a good business image, and try our best to make customers enjoy shopping in a reasonable, relaxed, beautiful and clean environment.
5. With the aim of "serving you wholeheartedly", while improving the service level of personnel and strengthening the education of service awareness, we should pay attention to the improvement of the comprehensive quality of employees and salespeople, such as talking, talking and behaving, so as to better consider customers wholeheartedly and reduce investment.
6. Pay attention to security work, prevent fire and theft, nip hidden dangers in the bud and prevent unnecessary losses to the company.
7. Create a good external environment, coordinate cooperation with government departments, and reduce unnecessary troubles.
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