Beijing Tongrentang Group actively cooperated with this survey and replied that the 35 complained institutions (see the following figure for the list) requested by Shenzhen Consumer Council were not run by its company or its subsidiaries, and its company never authorized the above-mentioned institutions to use Tongrentang's trademark and font size, nor did it authorize any unit or individual to use Tongrentang's font size to set up similar institutions. The above institutions have nothing to do with Beijing Tongrentang Group. That is to say, the consumption in the following table. The so-called "Tongrentang" are all "cottage institutions" and do not have the security guarantee of formal brands.
Carefully identify institutions operating in the name of "Tong Ren Tang" and "Tong Ren Tang" and spend rationally;
1. Carefully identify and verify the authenticity.
Consumers should carefully identify the institutions operating in the name of Tongren and Tongrentang, carefully check the business license of the store before consumption, and call the customer service hotline of Beijing Tongrentang Group at 400-606- 1669 to verify whether the store is authorized by Beijing Tongrentang Group.
2, rational consumption, don't trust merchants.
Consumers should consume rationally, especially middle-aged and elderly consumers, and don't covet free health experience activities and free health lectures; Don't blindly choose physiotherapy services and products; Don't believe in the exaggerated propaganda of the merchants on the efficacy of physical therapy projects; Don't easily apply for membership cards with high consumption and long consumption cycle.
3. Keep the voucher and protect rights in time.
When consumers choose prepaid consumption, they should sign written contracts or audio and video recordings, and keep invoices, receipts and other consumption vouchers in case of disputes in the future. In case of consumer disputes, you can complain and report to the Shenzhen Consumer Council and Shenzhen Municipal Market Supervision Administration through the official account of "3 15 consumer connection" WeChat and call the hotline 12345.