FREQUENTLY ASKED QUESTIONS
1. Water leakage
The water leakage of Supor electric kettle may be caused by the aging or damage of sealing ring. The solution is as follows:
Step 1: Unplug the power supply and wait for the electric kettle to cool down.
Step 2: Pour out the water and turn the kettle upside down.
Step 3: Take out the sealing ring with flat pliers or other tools.
Step 4: Install the new sealing ring into the sealing groove.
Step 5: Turn the kettle upside down and pour the water into the kettle to make sure it doesn't leak.
2. There is no heating
Supor electric kettle doesn't give off heat, which may be caused by loose power cord, burnt-out heating pipe or temperature controller failure. The solution is as follows:
Step 1: Unplug the power supply and wait for the electric kettle to cool down.
Step 2: Check whether the power cord is loose or damaged.
Step 3: Check whether the heating pipe is burnt out. If it burns out, it needs to be replaced.
Step 4: Check whether the thermostat is faulty. If it is faulty, it needs to be replaced.
Maintenance skills
1. Clean regularly.
After Supor electric kettle is used for a period of time, there will be scale or stains on the inner wall, which will affect the use effect. Regular cleaning can ensure the service life and effect of Supor electric kettle. The cleaning method is as follows:
Step 1: Unplug the power supply and wait for the electric kettle to cool down.
Step 2: Turn the kettle upside down, add proper amount of white vinegar or lemon juice, and let it stand for 20-30 minutes.
Step 3: Pour out the white vinegar or lemon juice and rinse it with clear water.
Step 4: Dry the kettle with a clean towel to ensure that it is completely dry.
Avoid dry burning
When using Supor electric kettle, be sure to add water to avoid dry burning. Dry burning will burn out the heating pipe and affect its service life. If it dries unexpectedly, it needs to be repaired according to the following steps:
Step 1: Unplug the power supply and wait for the electric kettle to cool down.
Step 2: Rinse with clear water.
Step 3: Check whether the heating pipe is burnt out. If it burns out, it needs to be replaced.
Step 4: Dry the kettle with a clean towel to ensure that it is completely dry.