Practitioners of masseurs and pedicurists are generally young people, and they need to communicate with guests of different ages in the service process, so from the perspective of business return, emotional intelligence and speech skills are particularly important.

Here, we get to know a beautiful female technician in her twenties. Her name is Tingting, from Sichuan. She has been a masseuse in a large bath center in Ningbo for more than a year. Customers with high emotional intelligence like her very much, and I have been looking for her services.

The center requires Tingting to pass the technical examination. She has excellent and impeccable massage skills, and the center also has business speech training, which is very powerful in dealing with all kinds of difficult customers.

Tingting said that everything is difficult at the beginning. Although she is outgoing, her business is different. At first, she didn't know how to say the first sentence to the customer. Some guests are not good at communication in essence, and they despise them and feel a little inferior.

Later, it was much better and more people came into contact with it. Learn to open the customer's chatterbox, that is, if you have Jianghu experience, you will come to the meeting. Sometimes the hourly rate is increased, and the business commission is much higher.

She knows that there are many people in Ningbo, Sichuan and Chongqing, and she often meets fellow villagers. There are many people in Sichuan, so it is good to have fellow villagers.

China people have a sense of city, and they will recognize their hometown wherever they go. Therefore, she is good at recognizing guests' accents. If you are a fellow villager, you can climb the distance, get closer to your heart and communicate smoothly. At least the guests will not be indifferent. When she makes friends, she is always good at finding topics.

She is good at reading people and chatting, such as beautiful clothes and expensive watches, which will give the guests face and not be bored along the way.

For example, praise the customer's skin, figure and so on. They are the most beautiful, but they can't be exaggerated, and the irony feels bad. Speaking of the things that I am most interested in maintaining, most of them will be recharged.

In addition, the most important thing is to be professional and care about the health of the guests, such as heavy humidity and anger, sore shoulders of the guests, saying that the temperature is not good enough and the meridians are blocked.

Tingting usually talks about some health professional knowledge, which fills me with many topics and makes me think that she will come to the meeting professionally.