Characteristics of service flow and details of beauty salons
When the customer is sitting on the sofa, the beautician might as well ask the other person what he wants to drink, serve tea, coffee or juice according to her preference and start a cordial conversation. During the conversation, beauticians need to quickly find the breakthrough point, understand each other's needs, and hand over the project product information of the beauty salon in time.
After understanding the basic needs of customers, beauticians can show customers around the whole store and introduce the nursing area of the equipment room, the furnishings of the room and the hygiene standards. In the process of facial and body care, we should unify the techniques, introduce with professional voice, and use unified voice in the final transaction, so that customers can always feel the most intimate service.