Listen more to the old people's chats, and listen more: When chatting with the old people, don't talk endlessly, especially some technological products that the old people don't understand and are not interested in. When people are old, they like nostalgia, especially talking about the past. As a junior, just keep your ears open. If a few words can be properly inserted, the old man thinks that users love listening to stories and have a better impression on users.
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Keep smiling: Keeping smiling on your face will make people feel more approachable and relaxed. When chatting with the elderly, you can keep a certain smile on your face, which will make people look more easygoing and the chat process will be very pleasant, because people are mutual.
Respect each other: since we are visiting each other, and the elderly are older than the users, it is particularly important to respect each other during the chat. Don't lose your temper or do anything else at will.
Talk about some light topics. In the process of chatting with the old people, we can talk about some relaxing topics, tell interesting things that happened to us, and tell jokes to make the old people happy.
People's Network-Learn to talk to the elderly