According to the information in official website, JD.COM, the total telephone number of customer service in JD.COM is 9506 18 or 400-606-5500. Users can dial according to actual needs. At the same time, different businesses also have different contact numbers, such as JD.COM Mall customer service hotline 9506 18, JD.COM Mall customer service hotline 400-606-5500, and Jingdong Financial Enterprise hotline 400-0800.

Introduction to JD. COM:

Liu, the founder of China's self-operated e-commerce enterprise, is the chairman and CEO of the group, and its subsidiaries include Mall, JD Finance, JD Smart, O2O and overseas business department. 20 13 was officially licensed in virtual operator, and 20 14 was officially listed on Nasdaq Stock Exchange in May.

2017,6543814 October, China unionpay announced that the payment company under jingdong finance had officially become a member institution of unionpay. On April 25, 20 17, JD.COM group announced the formal establishment of jingdong logistics sub-group, and on August 3, 20 17, "China internet enterprise 65438+.

On March 5, 20 18, JD.COM established the "Customer Experience Excellence Department", which is responsible for promoting the customer experience project at the overall level of JD.COM Group. 20 18 1 In the Fortune Global 500 list, July 24th, 20 18.

On September 4, JD.COM Group signed a strategic cooperation agreement with Ruyi Holding Group, which was released on August 22, 20 19, and entered the top 10 of the top 500 private enterprises in China on September 20 19, the top 500 private enterprises in China on September 20 19, and JD.COM Group ranked fourth.

In April 2020, JD.COM confirmed that it would go public in Hong Kong. 18 February, 18, JD.COM Group apologized for JD.COM's financial advertisements, held strict accountability, and conducted introspection education for the whole group.

Reference to the above content: Baidu Encyclopedia-JD.COM