Legal analysis: you can complain to the industrial and commercial bureau, which can organize the protection of consumers' legitimate rights and interests, investigate and deal with cases that infringe consumers' rights and interests, and investigate and deal with the distribution of adulterated and counterfeit products in market management and trademark management. There are industrial and commercial bureaus all over China. Take the evidence and go directly to the county industrial and commercial bureau or the nearest industrial and commercial bureau. Consumer complaints shall meet the following conditions: (1) There is a clear respondent; (two) there are specific complaints, facts and reasons; (3) Belonging to the scope of responsibilities of the administrative department for industry and commerce.

Legal basis: People's Republic of China (PRC) Consumer Protection Law.

Article 39 Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels: (1) settlement through consultation with business operators; (2) Requesting consumers' associations or other mediation organizations established according to law to mediate; (three) to complain to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court.

Article 46 If a consumer complains to the relevant administrative department, the relevant administrative department shall handle the complaint within seven working days from the date of receiving it and inform the consumer.

Article 47 The China Consumers Association and the consumer associations of provinces, autonomous regions and municipalities directly under the Central Government may bring a lawsuit to the people's court against acts that infringe upon the legitimate rights and interests of many consumers.