12306 official website provides services from 6: 00 to 23: 00 every day. Please buy tickets, change tickets and refund tickets at 12306 official website no later than 30 minutes before driving; Please handle the "change of arrival" business no later than 48 hours before driving. You can query by arrival or train number, you can also select the type of stop and train number to accurately query the ticket balance, and you can also book train tickets online.

You can query the fare information of all stopped trains at each station. You can query by arrival or train number, and you can also select the type of warp stop and the number of trains to query accurately. You can check the remaining ticket information of all stopped trains at each station. You can query by arrival or train number, and you can also select the type of warp stop and the number of trains to query accurately.

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Train ticket purchase method:

Ticket vending machine: At the ticket vending machine, please use your resident ID card. Please get your ticket and ID card back in time after purchasing the ticket. In the ticket vending machine, you can buy direct tickets and off-site tickets, except for student tickets, disabled soldiers tickets and other tickets that need discount coupons.

Telephone booking: Tickets can be purchased directly by telephone booking, except for student tickets, disabled soldiers tickets and other tickets requiring discount coupons.

Manual window: When purchasing tickets at the railway ticket window, you can queue up to buy tickets with your resident ID card, temporary id card and household registration book. ? In order to speed up the purchase of tickets, it is suggested that China citizens use resident ID cards to purchase tickets.

Baidu encyclopedia-China railway customer service center

China Railway 12306- Matters needing attention in railway Internet ticket purchase.