1, pre-market survey
(1) Regional population environment
(2) Economic environment
(3) Social and cultural environment
(4) Natural environment
(5) Physical environment
(6) Consumption habits
(7) Competitive environment
2. The company set up a project team.
(1) Company internal presentation
(2) Establish a project task force
(3) Incorporate into the work plan of prosperity management.
(4) make internal work plan
3, investment risk and income evaluation
(1) Draw up the investment plan
(2) Project feasibility report
(3) Analysis of return on investment
4. New store layout design
(1) Overall design drawing
(2) Regional effect map
(3) Equipment procurement plan
(4) Information system
(5) Health care projects
(6) Tea meal project
(7) Staff Lounge Project
5. Establish the project command organization.
(1) Project Headquarters
(2) Project preparation team
(3) Planning team
(4) Investment Promotion Group
(5) Recruitment Training Group
(6) Propaganda Group
(7) Finance Section
(2) the second stage-organization and implementation
1, work out the countdown table.
According to the work content and division of labor, the countdown table for opening business is made, and all departments are required to work strictly according to the plan, including: date, specific work content, responsible department and explanation.
2. Draw up the equipment investment plan and organize its implementation.
(1) Investment Promotion Group established
(2) Contact the bath equipment suppliers.
(3) Investigate equipment suppliers
(4) Investment negotiation
(5) Procurement negotiation of various consumables
(6) sign a cooperation contract
3. Make technician recruitment plan and organize its implementation.
(1) Contact and negotiate with body technicians.
(2) Contact and negotiation of massage technicians
(3) Contact and negotiation of pedicure technicians
(4) TCM health care technicians contact and negotiate.
4. Make a recruitment training plan and organize its implementation.
(1) The recruitment training team was formally established.
(2) Make a recruitment plan
(3) Make a recruitment publicity plan and implement it.
(4) Personnel interview and confirmation
(5) Military training and team building
(6) theoretical training
(7) Evaluation and job creation
(8) Fire fighting, emergency and escape. The use of fire-fighting equipment, water and electricity switch job training.
5, the specialist is responsible for the staff lounge, dormitory supporting the use of inspection.
(1) Implement the staff canteen.
(2) Implement employee shower room and laundry room.
6. Follow and guide the whole work plan.
The third stage-internal construction
1, enterprise organization construction
According to the actual situation of the enterprise, build the organizational structure.
2, enterprise CI system design
(1) Enterprise Spirit Identification System
(2) Enterprise VI (Enterprise Visual Identification System)
(3) Enterprise BI (Corporate Behavior Identification)
3, operation process design
(1) bill circulation process
(2) Procurement procedures
(3) Inspection procedures
(4) Cashier procedure
(5) Handover procedures
(6) Radio programs
(7) membership card program
(8) Customer dispute handling procedures
4, all-round operation specification design
(1) parking lot service specification
(2) Welcome service specification
(3) reception service specification
(4) cashier service specification
(5) Guide service specification
(7) Service specification of tea area
(8) Massage room service specification
(9) Service specifications of various departments
(10) teahouse service specification
(1 1) warehouse service specification
(12) cleaning service specification
(13) employee dormitory code
(14) Other relevant specifications
(IV) Stage IV-Preparation and implementation of business opening
1, opening scheme design
(1) Opening Promotion Scheme
(2) Design of opening promotion activities
(3) the design of open space
(4) Opening incentive activities
2. Organization of various consumables and commodities
(1) Purchase all kinds of consumables (bath products)
(2) Goods (sales goods) procurement
(3) Delivery regulations
(4) Acceptance of consumables
(5) Provisions on the return of consumables and commodities
3. Market-driven integrated marketing
(1) promotional printed matter (DM, etc. ) scheme
(2) TV advertising planning
(3) Outdoor advertising scheme
(4) Roadshow activity plan
(5) Membership management plan
(6) News hype scheme
4. Trial operation
(1) Commissioning of water, electricity, gas and other equipment
(2) Personnel deployment
(3) technical personnel in place
(4) Consumables inspection
(5) Check the stability of telephone, TV and computer systems.
(6) Organize trial operation
5, the bid opening site organization
(1) Set up the on-site command group.
(2) Site layout and preliminary preparation
(3) Procedures for business opening activities
(4) Special event arrangement
(5) Safety work
(v) Stage 5-After leaving the company.
1, sorting files
(1) Provide all relevant documents such as rules and regulations, operating procedures and operating specifications to the office for filing.
(2) Provide CI system to the office for filing.
(3) Provide customers with post-management suggestions.
(4) Provide financial analysis advice to customers.
2. Service effect evaluation
Based on the feedback from customers, the company evaluates the overall operation effect of the project, evaluates the work of the project team, puts forward the areas that need further improvement, makes the project service memorandum and stores it in the company file.
3. After-visit service
Visit customers regularly and provide follow-up services.
operation flow
First, make business plans and goals.
(1) Recent Market Research and Forecast
1. Investigate and master the trends and development trends of health foot bath market in this area.
2. Investigate and master the type, scale, grade and operating characteristics of medical and health care places in this area.
3. Investigate and master the operation of local tourism markets and places in recent two years.
4. Compare and analyze with competitors.
(2) Preparing a business plan
1. According to the natural social environment and market of the clubhouse, locate the clubhouse and determine the business items and standards.
2. Draw up the sales price basis of teahouse and health massage and the preferential policies during the trial operation.
3. Prepare various commissioning plans and prepare a commissioning report.
4. Submit the business report to the general manager for approval.
(3) determine the transformation plan
1. Submit the general decoration and local decoration of the guild hall for approval.
2, determine the procurement bidding directory.
3. All licenses have been handled, including health, fire protection, taxation, public security and industry and commerce.
(4) Organization, personnel and management system
1, determine the organization, staffing, wages and benefits.
2. Formulate management procedures and rules and regulations.
3. Draw up the conditions and quantity of employees and start recruitment.
4 assessment of the total number of recruiters should be controlled below 60% of the basic establishment.
5. Hire a department manager.
(5) training.
1, club staff training
2. Basic skills training, working procedure training and regular training of clubs.
3. Pre-job training and practical training
4. Personnel positions. ] Key points of financial work before opening.
1. Receiving fixed assets, cataloging and registering.
2. Formulate financial system procedures.
3. Train financial personnel to understand and implement financial management systems and procedures.
4. Draw up the budget of start-up cost.
(7) Establish the charging standard for service facilities.
1, pricing of various forms of health massage, catering, drinks and commodities.
2. Compensation standard for damaged goods.
(eight) to formulate free and preferential regulations.
(nine) to establish business relations with banks, industry and commerce, taxation, posts and telecommunications and other departments.
(10) Opening expenses.
The owner pays the opening expenses to the operator, who formulates the opening plan and budget, and supervises the opening activities, including recruiting, training employees, installing operating systems, marketing, purchasing materials and inventory, in the name of the owner.
Quite a lot, take your time! I hope it helps you.