You can return it. The relevant legal name of membership card refund is "Administrative Measures for Single-use Commercial Prepaid Cards (Trial)". Consumers apply for prepaid membership cards. Legally speaking, the amount in the card belongs to the advance payment. Once the consumer has problems in the consumption process, the merchant should return all the balance in the card to the consumer. Card not refundable "is a typical overlord clause."

Legal basis:

Measures for the Administration of Single-use Commercial Prepaid Cards (for Trial Implementation) Article 21 Card issuing enterprises or card selling enterprises shall provide card withdrawal services according to the articles of association or agreement of single-use cards.

When handling the card withdrawal, the card issuing enterprise or the card selling enterprise shall require the card withdrawing person to show his/her valid identity document, and keep the card withdrawing person's name, valid identity document number, card withdrawing number, amount and other information.

The card issuing enterprise or the card selling enterprise shall return the funds to the bank account with the same name as the card withdrawing person, and keep the bank account information. Cash can be paid if the balance of funds in the card is less than 100 yuan (inclusive).