In the operation of beauty salons, the role of beauty consultants usually runs through the whole process of serving customers.
First of all, the beauty consultant will introduce the customer into the store, ask the customer's needs in detail and answer some beauty puzzles of the customer, and then recommend the customer to the right beautician. Finally, the beauty consultant will still deal with the aftermath of this service.
Extended data:
Essential skills of beauty consultant:
1, service consciousness:
In addition to learning basic techniques such as freckle removal, acne removal and whitening, beauticians should also have a good sense of service. Specifically, every beautician should be a beauty guide, telling consumers what kind of skin needs to be equipped with what kind of cosmetics, skin care products and other professional knowledge; The demanding one should also become the personal image designer of the customer.
2. Etiquette:
When customers go to beauty salons for consumption, what they want is the feeling of being a "god". If the beautician's etiquette can be standardized, it will make customers feel more wonderful. In an era when the etiquette level of many beauticians stays at saying "welcome" and "welcome to come again next time", a beautician who knows more etiquette is bound to be more popular.
3. Extensive knowledge:
A beautician sometimes acts as a personal consultant to customers, so the beautician's knowledge can't be limited to beauty. According to reports, the most useful knowledge is clothing knowledge-people rely on clothing, and providing clothing advice to customers is a higher level of beauty.
Baidu Encyclopedia _ Beauty Consultant