1. Service hours of public bicycles: 24 hours for borrowing and returning.

2. Free use within 1 hour (inclusive). If it exceeds 1 hour, it will be charged by the hour, 1 yuan/hour (if it is less than 1 hour, it will be charged by 1 hour). There is no upper limit.

Second, the address of the public bicycle card.

Third, the process of handling public bicycle cards

Citizens aged 1, 16 to 65 years old, tall 145cm or above, healthy and skilled in cycling can apply for a public bicycle card. In the real-name registration system registration system, each ID card is limited to one public bicycle card;

2. Local residents need to show their ID cards and other valid documents, non-local residents need to show their original ID cards and residence permits, and non-local residents need to show their passports within the validity period of their visas before they can go to the card processing service point;

3. Card use: fill in the card use application form and sign the card use contract. Pay the integrity deposit 200 yuan, and the consumption deposit 100 yuan. Get a bike card.

Fourth, how to borrow and return the business bicycle?

Borrow a car:

1. Place the bicycle card flat within the effective swipe distance of the bicycle lock;

2. After hearing the voice prompt "Please take the car", pull the car out within 20 seconds, that is, the car is borrowed successfully.

Return the car:

1. Push the bicycle into the locking device smoothly to ensure the vehicle is locked;

2. Put the bicycle card flat within the effective swipe distance of the locking device for about 5 seconds, and then take back the card after hearing the voice prompt "Please take the card", and then hear the prompt "The car is fine, thank you" to return the car successfully.

5. How to handle the procedures of card replacement, loss reporting and replacement?

1. Card replacement: If the bicycle card is damaged due to non-human factors, it will be replaced free of charge at the designated service station without borrowing; If the card is damaged due to human factors such as bending and punching of the cardholder, it is necessary to pay the maintenance fee of 10 yuan to change the card at the designated service point.

2. Report the loss: immediately call the service hotline 0579-85500777, and the service staff will check the information and report the loss by phone; Bring your ID card to the designated service within 7 working days after the telephone report loss is completed, according to the formal report loss procedure. If nothing is done within 7 working days, this card will be frozen automatically; If the card is recovered during the loss reporting period, you can call the service hotline to cancel the loss reporting.

3. Reissue: After going through the formal loss reporting procedures, I will bring my ID card and other valid documents to the designated service outlets to fill in the registration form for card replacement and pay the card replacement fee 10 yuan; After the new card is reissued, the original card information and balance will be automatically transferred to the new card account.

Process of card withdrawal of intransitive verbs

1, with my ID card and other valid documents, my bicycle card and the receipt issued when handling the card, go to the designated service station to handle it.

2. After checking the information, the staff will take back the bicycle card and return the balance and deposit on the card.

3. If the bicycle card is lost or damaged, the balance and deposit will be refunded after deducting the maintenance fee of 65,438 yuan +00 yuan.

The card can only be returned after 24 hours.

Seven, how to deal with damage and loss compensation?

1. After the bicycle is lost, please call the service hotline 85500777 to report the loss immediately, and go to the service hall (No.80 Worker's West Road) to handle the loss reporting and compensation procedures within 7 working days. The compensation standard shall be implemented according to the Compensation Standard for Damaged and Lost Bicycles in Yiwu.

2. If the direct supply bicycle is damaged in whole or in part due to improper use, the compensation standard shall be implemented according to the Compensation Standard for Damaged and Lost Bicycles in Yiwu.

Eight, unable to borrow a car treatment

① Swipe too fast or not in the designated swipe area. Please put the card flat within the effective swipe distance of the lock, and then borrow the car after the voice prompts "Please take the car".

② The bicycle on the locking device is not in place correctly. Please straighten your bike and push it forward slightly into the lock, then swipe your card to borrow your bike.

③ The cardholder borrowed the car before, but failed to return it or did not return it. Please borrow the car by credit card after no problem.

④ When borrowing a car, I heard the voice prompt of "communication failure suspended". Please borrow the car by changing piles.

⑤ If there is no voice prompt or the indicator light is not on when borrowing a car, please change the lock to borrow the car. If you don't borrow the car successfully, please call the service hotline or change the card at the urban construction business hall.

What should I do if I don't return the car?

When returning the car, the car can't be pushed in. Please replace the locking device to return the car and call the service center for handling.

② When returning the car, the locking device repeatedly locks the car. Don't push the car to the bottom by gravity, but gently push the car into the locking device to make the car return.

③ There was no locking work when returning the car. Please replace the locking device and return the car, and call the service hotline for fault maintenance.

Nine, tips

1. Before riding a bicycle, carefully check whether all parts of the vehicle are in good condition and firm, replace the vehicle or report to the service personnel in time when problems are found, and eliminate potential safety hazards.

2. After returning the car, please be sure to check the success of returning the car on the field controller. Query result: "The car has not been rented and returned" indicates that the car has been returned successfully.

3. The cardholder should recharge the bicycle card in time to avoid being unable to rent a car due to insufficient pre-stored amount in the card (insufficient 10 yuan).

4. If the renter fails to operate according to the prescribed procedures, resulting in the vehicle being unlocked, the renter shall bear the rental expenses and vehicle losses.

X. instructions for use

1. In order to ensure personal safety, it is forbidden to rent bicycles for people who are unwell or have diseases (such as epilepsy, heart disease, hypertension, temporary dizziness, hearing impairment, etc.). ), drunk (drinking) people, mental patients, mentally retarded patients, etc.

2. The lessee shall abide by the traffic regulations, and the personal or property losses caused by the lessee's physical reasons or non-compliance with the traffic regulations shall be borne by the lessee.

3. If the lessee causes personal or property losses to a third party due to intentional, negligent or accidental accidents, the lessee shall bear the liability for compensation of the third party; If personal injury and vehicle damage are caused by the lessor's accident, the lessor shall claim compensation from the person who caused the damage.

4. The renter has the obligation to ensure the car condition and parking safety during riding. If the vehicle is lost or stolen, the lessor shall be responsible for compensation.

5. If the renter fails to return the car in time due to vehicle failure or traffic accident during the lease period, he can call the service hotline and wait for the staff to handle it.