Property Commitment Letter 1 x Property Office of Housing Authority:
1. After receiving the letter of acceptance, our company is willing to sign a property management entrustment contract with xx Real Estate Development Co., Ltd. in accordance with the provisions of the Property Management Regulations. During the management period, we will manage the "xx" residential property according to the promise in the tender, and we will not quit the management halfway without force majeure or justifiable reasons.
2. After winning the bid, our company will work hard with all employees to achieve the promised management objectives.
3. According to the bidding requirements, the mortgage risk of 50,000 yuan was paid to the Property Department of xx Housing Management Bureau, which failed to reach the assessment target or caused losses to the residents of the community within the management period. We are willing to bear the liability for breach of contract and economic compensation, which will be deducted from the mortgage risk.
4. Our company did not violate laws and regulations or take unfair competition measures in this bidding activity. If the property department of xx Housing Authority finds the above problems in the verification, our company is willing to deduct all mortgage risks.
5. The entrustment contract, tender documents, tender documents, letter of acceptance and letter of acceptance signed by our company and the tenderer will constitute a contract binding both parties.
Winning bidder: (seal)
Legal representative:
date month year
Property Commitment Letter 2 Dear xxx_ Owner:
Hello!
In the spirit of being highly responsible for the owners of this residential area, our company pays attention to improving the overall living environment quality of residential areas in accordance with the requirements of relevant policies, and pays attention to protecting the overall environment and long-term good use function of residential areas by strengthening property management.
It is conducive to the ecological environment, humanistic environment and intelligent construction of the community, and advocates the concept of harmonious home between man and nature. Through our effective management mode, continuous improvement of service process and compliance with the requirements of laws and regulations, we finally achieve the satisfaction of the owners.
The specific work is as follows:
1. The property management company has professional managers who are responsible for all daily management affairs and complaint handling in the community, and the customer center implements 24-hour public telephone service (by landline).
Complaint handling rate 100%.
2. Hygiene and cleanliness: If our company takes over this area, we will first rectify the comprehensive environment that the owners are most eager to improve and clean up the garbage dump outside the west wall of the community.
(1) Daily cleaning will be responsible for the sanitation and cleaning of public areas, corridors and public facilities in the residential area according to the company's cleaning operation standards, keeping them free of stains, garbage and sundries, and keeping all public areas clean.
(2) Regular cleaning and disinfection of domestic garbage bins; Remove domestic garbage in time to keep the community environment clean and hygienic.
3. Public order: In order to maintain the public order of the community, the order maintainer is on duty 24 hours a day.
(1) The company invested funds to install an electronic patrol system for the community to ensure that the night patrol is in place in time.
(2) Patrol personnel are equipped with walkie-talkies to keep in touch with other players at any time and assist the public security department in public security management.
4. Daily maintenance of public facilities: carry out daily maintenance of public facilities, provide free daily maintenance for the owner's room (materials provided by the owner), and solve the troubles caused by the owner's minor life problems (specifically according to the company's engineering maintenance service commitment system).
5. Greening management: Greening is an important part of the community. For the greening of the community, we should maintain trees and flowers, trim flowers and trees, spray drugs in time, prevent and control pests and diseases, and maintain the green landscape. Some poor varieties of lawns and dead trees have been replanted.
6. Elevator operation and maintenance: Elevator is an important part of high-rise buildings. For the operation and maintenance of elevators, our company chooses elevator companies with Grade III or above qualifications to provide 24-hour service for elevators in this area to ensure the normal operation, safety and long-term good use function of elevators.
7. Assistance: Our company will fully assist the industry committee to solve a series of problems that need to be solved urgently in this respect, and coordinate with relevant units. During this period, our company will provide vehicles and workplaces.
8, according to the requirements of the "property management regulations" combined with the actual situation of this community, cooperate with the industry committee * * * to develop a mature, perfect and feasible property management plan.
(1) After signing the contract, our company will invest (or advance) certain funds to restore intelligent facilities to increase or improve the facilities in this area, improve the public security management of the community as soon as possible or realize the closed management of the community, so that the owners in this area feel comfortable, at ease and at ease.
(2) Through our service and management, the area will be managed as an excellent residential area, and then gradually upgraded.
9. The charging standard in this area is quoted according to the construction area (tentative):
① Residential property service fee: 0.40 yuan /m2 1 month;
② Elevator fee: 0.40 yuan /m2 1 month;
③ Secondary water supply fee: 0. 10 yuan /m2 1 month;
④ Business users: 0.90 yuan /m2 1 month.
After the takeover, the property service charges shall be reported to the Price Bureau for approval according to the actual situation of the community and implemented according to the charging documents.
The final charge price is lower than the price approved by the price bureau.
Service first and then charge, and car owners can voluntarily pay in advance.
We sincerely ask all owners to supervise, help and guide our service work, so that we can work together to create our beautiful home.
Commitment:
Date:
3 Yangling Demonstration Zone Real Estate Management Office Property Commitment Letter:
The total construction area of the project developed and constructed by the company is square meters. Currently confirmed property management
Office area m: m2. thing
Area of managed and operated property: square meters
rice.
Our company guarantees that the above-mentioned houses are inseparable, non-transferable and non-mortgaged. If there is any breach of contract,
Bear the corresponding legal responsibilities. The above-mentioned property management office space and property management business space will eventually
The actual measurement shall prevail. If the measured standard cannot be reached, the Company shall bear corresponding legal responsibilities.
Signature of legal person:
date month year
Unit seal
Property Commitment 4. The property management company completed the following work on:
1 The pavement of Happiness City Community (Phase II) is completed, which meets the planning and design requirements.
2. Happiness City Community (Phase II) has been afforested, and the greening rate conforms to the planning and design.
3. The entrance guard (including commissioning) and gate of the unit of Happiness City Community (Phase II) can be used normally (people and vehicles can pass).
The fitness equipment and leisure corridor in Community 4 can be used normally.
5. The camera monitoring points of Happiness City Community (Phase II) are comprehensive and meet the requirements of weak current monitoring drawings. There are many problems that the property management company wants to solve, such as the joint of the external wall on the sixth floor, the sanitary advertisement in the staircase corridor, the improvement of security quality and civilized language, the installation and maintenance of other parks, and the education of personnel.
7 Other matters:
After that, the second phase of the owner's property fee will be charged on a yearly, monthly and daily basis.
If relevant matters are not completed or the park fails to meet the property management standard 1.2 yuan/m2. The owner has the right not to pay the property fee or to re-evaluate the property by a joint hearing of a third party (government, etc.). ) and the owner. The owner has to pay the property fee again.
If relevant matters are not completed or the park fails to meet the property management standard 1.2 yuan/m2. Owners have the right not to pay property fees and to dismiss the property company. The owners will set up an owners' committee and re-employ a new property company.
exceed
Xxx services limited
(official seal)
Legal Person: Owner's Representative:
Property Commitment Letter 5 Our unit will seriously abide by the national fire laws and regulations, consciously accept the supervision and inspection of relevant government functional departments, and organize its personnel to strengthen fire knowledge learning and improve fire safety awareness. Ensure the following points to ensure fire safety.
(a) to ensure the smooth flow of public evacuation routes, safety exits and fire engines;
(two) responsible for the management, maintenance and maintenance of public fire control facilities and equipment, to ensure that public fire control facilities and equipment are in good condition and effective;
(three) to formulate fire fighting and emergency evacuation plans, and regularly organize relevant personnel to participate in fire safety training and conduct fire drills;
(four) according to the need to establish a volunteer fire brigade, equipped with necessary fire fighting equipment, to carry out daily fire prevention and fighting work;
(5) Acts that obstruct public evacuation passages, safety exits, fire engines and destroy public fire control facilities and equipment, and stop them in time; Stop invalid, timely report to the police station.
(six) resolutely control the phenomenon of industrial households littering, eliminate potential safety hazards;
(seven) to supervise and manage the behavior of "changing residence into warehouse" within the service jurisdiction of this unit, and take all means to resolutely clean up and put an end to the behavior of "changing residence into warehouse" within the scope of property management. Where goods are transported by elevator, they can only be transported out but not in, until the phenomenon that high-rise buildings "become warehouses" is completely eliminated.
(8) Strengthen the fire safety training for the owners and tenants in the service area of this unit, improve the fire safety awareness of all kinds of personnel through banners, electronic display screens and distribution of publicity materials, and enhance the fire safety awareness and initiative of all kinds of personnel.
In the future work, we will strengthen self-examination and self-correction. Once we find any violation of regulations or fire safety hazards, we will immediately correct them. If we violate the above commitments, we will bear all legal responsibilities.
Name of unit: person in charge:
(Seal)
(Signature) Year Month Day
Property Commitment 6 I (the owner) am the buyer of Room xx, Unit xx, Building xx, Mingjian Garden Community, Zoucheng City. In order to maintain and abide by the property management regulations of this community, I promise as follows:
I have carefully read the temporary owners' convention and agree to abide by the relevant provisions of this convention. If there is a breach of contract, I am willing to bear the corresponding liability for breach of contract.
Property management company (signature):
Commitment (signature):
Date, year and month
Property Commitment Letter 7 We promise:
First, consciously safeguard the party's image and reputation. Maintain a high degree of consistency with the party in ideology, politics and action.
Second, we should firmly establish the idea of serving the owners wholeheartedly, and the first task is to ensure the safety and smoothness of the community at any time.
Third, strictly investigate the people entering the community. All non-residential personnel entering the residential area must register the time of entry and exit, and record the name and house number of the owner who needs to visit. It is forbidden to distribute advertisements, collect crops, solicit business and other non-community personnel to enter at will.
Four, in the work to behave dignified, civilized behavior, show certificates, stick to their posts, and do their duty during working hours.
Five, with a positive attitude and action to participate in the "Excellence" activities. Compare ideas with colleagues, compare business with colleagues in the same position, and make progress with yourself in the past.
Sixth, strengthen study and quality. Constantly improve the professional level, can be competent for their own work; Constantly improve personal accomplishment, do things sincerely and be a real person; Constantly improve the party's awareness, firmly establish the idea that I work, I contribute, and I am happy, and have high standards for work and low requirements for life.
Seven, conscientiously do all the work assigned by the leadership.
Property Commitment Letter 8 In order to safeguard the interests of all owners, strengthen the supervision and management of property decoration in Huijin Square and ensure that owners have a comfortable and safe living environment, all owners who decorate Huijin Square must sign this responsibility letter and strictly abide by the relevant provisions in the responsibility letter: according to the Fire Protection Law of People's Republic of China (PRC), the Regulations on Fire Protection in Anhui Province and Order No.61of the Ministry of Public Security of the People's Republic of China, every property user has the right to maintain fire safety, protect fire control facilities and prevent fires. No department or individual may damage or misappropriate, dismantle or stop fire control facilities and equipment, bury or occupy fire hydrants, occupy fire prevention spaces or block fire exits.
The Property Security Department will organize regular inspection and maintenance of fire-fighting facilities and equipment to ensure their integrity and effectiveness. Property users should consciously accept the safety management of the property service center and implement the safety fire prevention work. Property users should be equipped with sufficient fire-fighting equipment according to their actual situation. Fire fighting equipment should be placed in designated places, and it is not allowed to be moved or used for other purposes at will. It is not allowed to pile anything near the fire fighting equipment.
The problems found in the inspection by the security department of the property service center will be rectified in the form of rectification notice at the first time, and the time limit will be given. Overdue rectification, in written form to Huashan District Public Security Fire Brigade for the second time.
Fire safety precautions for owners to use the property in Huijin Square Building of Maanshan Ai Jia Property Management Co., Ltd.: that is, fire-fighting equipment and pipes shall not be changed or removed without authorization when decorating the property. If it is really necessary to change or dismantle fire-fighting water and electricity pipelines and all kinds of fire-fighting facilities and equipment, it must apply to the relevant departments and be implemented only after approval. In the process of renovation, if the owner and the property user change the fire-fighting water and electricity pipelines and fire-fighting facilities and equipment, the operation of the whole fire-fighting system in Huijin Square will be affected, and all the consequences arising therefrom will be borne by the owner and the property user.
The owner will strictly abide by it and promise here.
This responsibility shall take effect from the date of signing.
Maanshan Ai Jia Property Management Co., Ltd. promises:
20xx year month day
Property Commitment 9 Cleaning Department is a comprehensive management department, which is responsible for cleaning all public areas, offices and conference rooms, maintaining furniture, receiving meetings, sending and receiving toilets and letters. Create a clean, beautiful, comfortable and civilized ideal working environment for the office building, and make the whole building in a comfortable, elegant and fresh state at any time. The quality of the cleaning department not only directly affects the impression of customers and visiting guests on the property, but also plays an important role in creating the working environment and atmosphere in the building.
To this end, we will follow the working principle of cleanliness as the premise and service as the core, and strive to create a relaxed, harmonious, peaceful and elegant office environment while realizing a clear division of labor, close contact and mutual cooperation, and provide quality services to customers.
Cleaning work is expected to achieve:
1. Ensure that offices at all levels, especially VIP offices, are clean and tidy, with clean windows and spotless, and ensure the smooth completion of various meetings and receptions.
2. The service personnel should be smiling, meticulous, warm and thoughtful in the conference service.
3. Ensure that the service environment is clean and the service equipment is in good condition.
Skilled service, complete service items.
Flexible service mode service program specification
The service system is sound and the service efficiency is fast.
4. Ensure that all areas in the building are clean and tidy.
5. Create a clean, tidy and comfortable bathing environment for customers on the premise of ensuring the normal operation of various bathing facilities in the bathroom. According to the actual situation in the building, do a good job in the design and placement of green plants to create a comfortable, pleasant, quiet and elegant office environment for customers.
Guarantor: XXX
20XX x month XX day
Property Commitment Letter 10 We promise:
First, take a positive attitude and actions to participate in the "striving for Excellence" activities. Compare ideas with colleagues, compare business with colleagues in the same position, and make progress with yourself in the past.
Second, strengthen study and improve quality. Constantly improve the professional level, can be competent for their own work; Constantly improve personal accomplishment, do things sincerely and be a real person; Constantly improve the party's awareness, firmly establish the idea that I work, I contribute, and I am happy, and have high standards for work and low requirements for life.
Third, maintain unity and harmony. Don't say anything that is not conducive to unity, don't do anything that is not conducive to unity, resolutely resist words that are not conducive to the party's image, and help each other in harmony.
Four, resolutely implement the working principles, decisions, plans and instructions of the property community.
5. Be responsible for mobilizing employees' enthusiasm, improving their professional quality, adhering to the principle of "owner first, service first", and inspecting and urging employees in all positions to earnestly perform their duties.
Six, maintain good relations with neighborhood committees, police stations and other relevant departments, and cooperate with relevant departments to do a good job in safety prevention.
Seven, conscientiously do all the work assigned by the leadership.
Property Commitment Letter 1 1 China Property Management Institute:
After carefully studying the bidding documents (-) of property management services in the early stage of the project, our company is willing to accept the quotation conditions of the bidding documents and participate in this bidding.
The company statement is as follows:
Agree to participate in the bidding according to the requirements of the bidding documents, otherwise it will be regarded as automatic waiver.
Before signing the preliminary property service contract for Building (-) in ××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××
If our company wins the bid, our company will sign the preliminary property service contract for building XX Plaza (-) at the time specified by your company, and will be stationed on time as required to provide all-round property management services.
We agree to consciously abide by the provisions of this bidding activity within 90 calendar days from the specified deadline for submission of bidding documents.
Name of bidder: ×× Property Management Co., Ltd. (official seal) Legal representative:
Date: Address:
Contact person: Tel:
Property Commitment Letter 12 ** Property Management Co., Ltd.:
I am the owner of the community (house number).
On, I installed a protective fence on the balcony/window on the first floor, and Tianjin Shunchi Property Management Co., Ltd. dissuaded me many times, but I insisted on my own practice, and now I promise as follows:
1. All losses caused to the house and others by the installation or the fence itself shall be borne by myself, and have nothing to do with the property management company.
Secondly, I guarantee that the installation behavior or the fence itself will not affect the neighboring rights of other owners. If there is any impact, I will dismantle it unconditionally, and I will bear the relevant losses.
Three, bear the administrative punishment of the housing management department for the illegal installation of fences by property companies.
Owner:
date month year
Property Commitment Letter 13 Dear business owners,
Hello! Welcome to Haoyu Shangjing Garden. In order to provide you with a comfortable, elegant and noble living environment, Bosheng Property Management Co., Ltd. will cherish the expectations of every family and strive to be your intimate housekeeper with the concept of "sincere service and smile first". Our success is inseparable from your support! All employees now make the following commitments to the owners and tenants:
First, customer service should be professional ethics.
Guided by the business philosophy of customer first, it penetrates into every service bit by bit to provide humanized quality services for owners and residents; Maintain the integrity and confidentiality of customer information; Timely and accurately solve the reasonable requirements put forward by customers. Establish the overall image of our company at the forefront of property service management.
Second, the professional standardization of business services.
We now have many talents with professional management ability and special operation technology. According to the needs of enterprise development, we will continue to "recruit troops" in the society and employ professionals with excellent management and technology. Follow the market changes and seek development, ensure the quality of service and survive, and provide customers with the most satisfactory service.
Third, the engineering service is high-quality and fast.
Engineering service is a service to ensure the normal operation of energy output of the whole property. The service is urgent for the owners, and the principle of thinking for the owners is to open the engineering hotline, which basically ensures that the owners are on call. Do regular inspection, maintenance and maintenance. Ensure that equipment failures are reduced through daily work. Do a good job in household registration, inspection signature, quality assurance and information feedback. Effectively ensure the normal operation of the property.
Fourth, financial services should be detailed and transparent.
Property funds are taken from the owner and used by the owner. In line with the principle of reasonable fees and meager profit operation, our company signed a supervision agreement with the owners' committee of the community. Under the supervision of the owners' committee, the financial status will be published regularly, which will facilitate the owners' inspection, increase transparency, reduce unnecessary misunderstandings and enhance the owners' confidence in property management. At the same time, complete financial files and detailed and accurate accounts are required. Strictly abide by the Accounting Law, the Company Law and the Measures for the Administration of Property Service Charges, and organize corporate financial activities by legal means. Protect the legitimate rights and interests of enterprises and owners, make the production and business activities of enterprises develop smoothly, and the owners' investment will get due returns.
Five, security services should be safe and reliable.
Among the veterans, the company has hired a group of well-trained, thoughtful and disciplined security guards. After strict professional ethics education and training, they are certified to work. Implement a management system with clear rewards and punishments, so that every security guard becomes a line of defense for property fire control and security. Scientific scheduling system and meticulous post rules have achieved rules to follow; Regular training and evaluation to effectively control and deal with emergencies and fires; Check and patrol in time to ensure the safety of the enterprise itself and customers.
Vi. Other services that need to be completed.
Our company not only provides basic property management services, but also provides various other extended services to facilitate the work and life of owners, aiming at connecting owners and tenants with society. As long as residents want something from the company, they will get a satisfactory answer. It truly embodies the high-quality, efficient, all-round and diversified services with the characteristics of Chenyang.
Our company promises again: let every owner go to work happily and go home happily. Thank you very much for our thoughtful service.
Xx property management co., ltd
Xx，xx，XX，XX
Property Commitment Letter 14 Dear business owners,
Hello! Welcome to Haoyu Shangjing Garden. In order to provide you with a comfortable, elegant and noble living environment, Bosheng Property Management Co., Ltd. will cherish the expectations of every family, sincerely serve and strive to be your intimate housekeeper with a smile. Our success is inseparable from your support! All employees now make the following commitments to the owners and tenants:
First, customer service should have professional ethics, be guided by the business philosophy of customer first, penetrate into every service bit by bit, and provide humanized quality service for owners and residents; Maintain the integrity and confidentiality of customer information; Timely and accurately solve the reasonable requirements put forward by customers. Establish the overall image of our company at the forefront of property service management.
2. Professional standardization of commercial services. We now have many talents with professional management ability and special operation technology. According to the needs of enterprise development, we will continue to recruit and employ excellent management and technical talents. Follow the market changes and seek development, ensure the quality of service and survive, and provide customers with the most satisfactory service.
Third, the engineering service is high-quality and fast. Engineering service is a service to ensure the normal operation of energy output of the whole property. The service is urgent for the owner, and the principle of thinking for the owner is to open the engineering hotline, which basically ensures that the owner is on call. Do a good job in regular inspection, regular maintenance and regular maintenance of property management services. Ensure that equipment failures are reduced through daily work. Do a good job in household registration, inspection signature, quality assurance and information feedback. Effectively ensure the normal operation of the property.
Four. Financial services are detailed and transparent. Property funds are taken from the owner and used by the owner. In line with the principle of reasonable fees and meager profit operation, our company signed a supervision agreement with the owners' committee of the community. Under the supervision of the owners' committee, the financial status will be published regularly, which will facilitate the owners' inspection, increase transparency, reduce unnecessary misunderstandings and enhance the owners' confidence in property management. At the same time, it is necessary to provide complete financial files and accurate property management services. Strictly abide by the Accounting Law, the Company Law and the Measures for the Administration of Property Service Charges, and organize corporate financial activities by legal means. Protect the legitimate rights and interests of enterprises and owners, make the production and business activities of enterprises develop smoothly, and the owners' investment will get due returns. (Student Accommodation Commitment Letter)
Verb (abbreviation of verb) security service is safe and reliable. Among the veterans, the company has hired a group of well-trained, thoughtful and disciplined security guards. After strict professional ethics education and training, they are certified to work. Implement a management system with clear rewards and punishments, so that every security guard becomes a line of defense for property fire control and security. Scientific scheduling system and meticulous post rules have achieved rules to follow; Regular training and evaluation to effectively control and deal with emergencies and fires; Check and patrol in time to ensure the safety of the enterprise itself and customers.
Other services are complete. Our company not only provides basic property management services, but also provides various other extended services to facilitate the work and life of owners, aiming at connecting owners and tenants with society. As long as residents want something from the company, they will get a satisfactory answer. It truly embodies the high-quality, efficient, all-round and diversified services with the characteristics of Chenyang.
Our company promises again: let every owner go to work happily and go home happily.
Thank you very much for our thoughtful service. Bosheng property management co., ltd
20xx165438+1October 24th
Property Commitment Letter 15 1, Office Services
All-weather telephone answering, usually three times, no more than five times at the latest; Accept the help of the owner 24 hours a day; Go through the formalities of goods release within 3 minutes; The expense settlement business will be completed within 5 minutes, and other inquiries of the owner will be answered within 5 minutes.
2. Complaint handling
Set up a 24-hour supervision telephone to ensure that all commitments are fulfilled and strictly implemented; The host complained that the reception was warm and polite and never shirked; General complaints should be resolved within 8 hours; Serious complaints should be resolved within 5 working days.
3, decoration approval
Simple decoration 1 working day for approval; Complex decoration should be approved within 3 working days; Deal with it on the day of completion acceptance.
4, special needs (about) service (now only including paid housekeeping and paid maintenance)
Follow-up within 3 hours of general service; Complex services will be followed up within 24 hours.
5. Public facilities (except municipal network)
All public facilities in the community are operating normally; Fountains and pumps can work normally;
Fire water supply 100% normal operation; 99% normal lighting is guaranteed on the pavement of the residential area; The elevator, power supply and water supply system failed within 30 minutes.
6. Security system
All-weather anti-theft and anti-robbery security patrol duty; 24-hour CCTV monitoring lobby, parking lot and elevator; The annual crime rate in the community shall not exceed one thousandth (subject to the approval of the Public Security Bureau); Civilized duty, meet the vehicles and owners entering and leaving the community;
7. Cleanliness and hygiene
The quality management system of ISO900 1 and the environmental management system of ISO 1400 1 are the working standards of cleaning and sanitation management in residential quarters. The ground is clean and free of sundries, and the garbage is removed in time to ensure that sundries are not pushed around. The timely rate of owner's complaint handling is 100%.
8. Landscaping
Ensure that the timely planting of flowers accounts for 10% of the green area of the community, and keep the trees evergreen all the year round, with good appearance, no alopecia areata and no death in pieces. Rockery, sculpture and other garden sketches and garden buildings and facilities can be used normally.
Signature: Company
Date: Year Month Day