On the morning of February 28th, the model text of 65438+ Shanghai membership service contract (version 202 1) was released in Shanghai, and the first batch of 15 major fitness brands in this city took the lead in committing to fulfill and use the membership service contract, which attracted much attention. Fitness membership card seven-day cooling-off period? Will officially land next year.
Special settings for membership service contracts? A seven-day cooling-off period refund? Terms, consumers can unilaterally terminate the contract and get a full refund within 7 days from the day after signing the contract without opening a card to use the membership service.
Setting is helpful to solve the consumption contradiction in the field of fitness. Consumers have been experiencing prepaid consumption before? Is it difficult to refund the card or the fee? problem Setting a 7-day cooling-off period now can solve this problem well, and there is no loss to the gym. On the contrary, we can get high-quality customers and further improve the service level.
Safeguarding the legitimate rights and interests of consumers In addition, the membership service contract also clarifies the situation of card withdrawal (fee), makes detailed provisions on the liability for breach of contract and contract termination, and clarifies the power and responsibility relationship between operators and consumers. In four cases, such as the operator's breach of contract, unauthorized change of membership service content, termination of business, relocation without reaching an agreement with the consumer on the compensation scheme, suspension of business, and non-performance of the compensation scheme, the consumer has the right to unilaterally terminate the contract and get a corresponding refund.
At the same time, the Member Service Contract standardizes the details of refund, clearly sets the balance calculation and refund period, standardizes and guides the fitness service operators, and makes the refund of consumer membership cards have rules to follow.
Standardizing the fitness industry and developing the fitness and leisure industry are the leading industries of the sports industry. Standardizing the membership service contract will help promote the fitness enterprises to develop more steadily and go further in a standardized and orderly way, achieve a win-win situation for the government, the market and consumers, and better promote the high-quality development of the fitness and leisure industry.