Legal analysis: according to the agreement between the two parties, the customer should be informed whether the mistake has been found and the amount of compensation for the mistake should be handled through consultation. Secondly, as an operator, the bath center should show the basis of compensation for miss, and fulfill the obligation of reminding, otherwise the customers who miss only need to pay compensation according to the price.

Legal basis: Article 1 179 of the Civil Law of People's Republic of China (PRC) infringes on others and causes personal injury, it shall compensate the reasonable expenses of treatment and rehabilitation such as medical expenses, nursing expenses, transportation expenses, nutrition expenses, hospital food subsidies, and the reduced income due to absenteeism. If it causes disability, it shall also compensate for the cost of assistive devices and disability compensation; If death is caused, funeral expenses and death compensation shall also be paid.