Tourist Week complained that a travel agency in Yichang, Hubei Province organized a six-day tour to Hong Kong and Macao for five people with "zero tour fee" in the name of rewarding the winners of the "Middle-aged and Old-aged Fitness Dance Competition". During the trip, the tour guide induced shopping behavior, and the purchased goods obviously did not match the quality and price. Monday and his party spent more than 90,000 yuan.
According to the investigation by the Comprehensive Law Enforcement Detachment of Yichang City, Hubei Province, a travel agency in Yichang City, Hubei Province organized 197 people to travel to Hong Kong and Macao in the name of rewarding the winners of a middle-aged and elderly fitness dance competition. Among them, the tour fee is 0 yuan/person under 55 years old and 380 yuan/person over 55 years old, but the tour fee is not paid to the land agency, and the land agency has to obtain costs and benefits through tourists' shopping.
After mediation, the travel agency agreed to handle the return formalities for tourists, and prepaid more than 90,000 yuan for the five-person return trip on Monday. Illegal acts of travel agencies shall be investigated and dealt with separately by means of "transferring cases".
Here, tourists are reminded to be wary of low-cost tours organized by businesses in the name of "Fitness Dance Competition", "Square Dance Competition" and "Red Song Competition". Such products must benefit from shopping or self-funded tourism projects.
2. Organize low-cost tours in the name of "government subsidies"
Yang, a tourist, complained that a travel agency in Beihai, Guangxi, organized a "zero tour fee" three-day tour of Guilin in the name of "government subsidy". During the tour, the tour guide took the tourists to the jade shop to induce the consumption of 2600 yuan, and the quality and price of the jade purchased were seriously inconsistent.
After mediation by Beihai Tourism and Culture Bureau of Guangxi Zhuang Autonomous Region, the travel agency agreed to handle the return formalities for tourists and prepaid the return fee of 2,600 yuan. Illegal acts of travel agencies shall be investigated and dealt with separately by means of "transferring cases".
I would like to remind the tourists that there will be no pie in the sky, and free travel is a trap. We should be wary of low-cost tours organized by unscrupulous businesses in the name of "government subsidies".
3. Take customers to the streets for a low-cost tour
Tourist Gong complained that he signed up for a one-day tour of Xiamen at a travel agency in Xiamen Bus Terminal. Original tour fee 198 yuan, preferential price of 98 yuan. The contract stipulates that he will visit 10 many scenic spots. During the tour, the tour guide added additional paid tour items and arranged shopping without authorization, and Gong spent more than 600 yuan.
After mediation by the comprehensive law enforcement detachment of Xiamen Cultural Market, Fujian Province, the two sides reached a settlement, and the travel agency compensated Gong 700 yuan. Illegal acts of travel agencies shall be investigated and dealt with separately by means of "transferring cases".
I would like to remind the tourists that street tourists should not be credulous and low-cost travel is not reliable. Group tours should be registered at regular travel agency stores.
4. Sign up for a low-cost tour through the online travel platform.
Li, a tourist, complained that he signed up for a 5-day tour from Jingmen to Xiamen through an online travel platform, and the tour fee was 880 yuan. During the tour, the tour guide took the tourists to the shopping store without the consent of the tourists, and tricked and forced the tourists to buy jade articles for more than 50,000 yuan.
After mediation by the Cultural Comprehensive Law Enforcement Detachment of Jingmen City, Hubei Province, the travel agency involved agreed to handle the return of the goods for the tourists and paid more than 50,000 yuan in advance. Illegal acts of travel agencies shall be investigated and dealt with separately by means of "transferring cases".
Here, tourists are reminded not to blindly pursue low-priced products, but to choose line products with higher online reviews when reporting tours through online travel platforms.
5. Low-cost tours with significantly lower tour fees.
Tourist Zhang complained that he signed up for a 5-day tour of Kunming, Yunnan at a travel agency in Suzhou, with a tour fee of 198 yuan. Before the trip, Zhang learned that it was illegal for the travel agency to organize tourism activities at unreasonable low prices, so he appealed to the travel agency for a full refund.
After mediation by Xiangcheng Tourism Bureau of Suzhou City, Jiangsu Province, the travel agency reached a settlement with Zhang, and the travel agency agreed to return all the tour fees to Zhang. Illegal acts of travel agencies shall be investigated and dealt with separately by means of "transferring cases".
Here, tourists are reminded to sign up for the tour group rationally and consciously resist the tour group whose tour fee is obviously lower than the normal price.