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What about the gym manager?
If you open a gym according to this attitude, it is also deceptive to apply for a card, because the service industry serves customers and always closes for a few hours without explanation. This way of doing things is to communicate first. If you can't communicate, you can only complain, or give up your card and you can't get fitness. You can only admit that it doesn't matter as long as you can adjust your mentality. Nowadays, young people are a little impetuous, and business may be bad this year.