The annual work plan of the quality department is about to start a new year, with great responsibility for quality work and the completion of various tasks in the park. In order to maintain the momentum of quality improvement, we must persist in speeding up the work of getting familiar with quality. In order to ensure the plan, sum up the past experience and implement it. Make the following work plan.
First, a clear work plan
Making a good work plan is a direction of work, so you can start work. You can't ignore every detail in your work. Learning is a mission, and giving up learning means giving up progress. Learning is a lifelong task and a long-term practice, which can run through one's work. As a quality control profession, it is responsible for consumers. Ideologically, we should attach great importance to product requirements and meet the national testing standards. Match the company's products with the social awards.
Second, the prenatal sample standard
Carefully review the samples before production. Once the batch of samples is qualified, it is the correct bulk sample. Only this office is used for bulk production in the factory. Before mass production and operation, it is necessary to make a sample, which is called prenatal sample, and prenatal sample is also called sealed sample. When making sealed sample clothes, all main dressings must use correct materials.
Third, track the quality delivery cycle.
Good at communicating with customers in words and language. Forecast the demand, capacity and material supply of processing customers in order to arrange production and delivery. It is necessary to conduct a comprehensive and detailed inspection of product size, workmanship, style and technology. Issue inspection report (initial/intermediate/final stage of mass production) and rectification opinions, and leave one copy in the factory after being signed and confirmed by the person in charge of the processing plant, and one copy by fax to the company.
Fourth, the final inspection requirements
1. The quality of fabrics and accessories meets our requirements, and the bulk goods have been confirmed by our company or the inspection report of an authoritative certification body;
2, the style and color matching are accurate;
3, the size is within the allowable error range;
4. Excellent workmanship;
5. The products are clean, tidy and best-selling; The packaging is beautiful, the proportion is correct, and the carton size is appropriate.
Verb (abbreviation for verb) daily work requirements
Do a good job of inspection, recording and evaluation, and find out your own shortcomings. We should seriously and strictly correct the shortcomings in our work in time. Make quality really and effectively promote the quality requirements of our company. Establish a sense of service, find a good position and be an assistant to the quality department.
Working concept of intransitive verbs
Familiar with products, understand the characteristics and components of raw materials. Understand the characteristics, styles and quality of products, so as to communicate with production personnel. Do a good job every day, be neither arrogant nor impetuous, and study harder.
Seven, quality communication analysis requirements
1: communication skills: eloquence, skills. Good at communicating with customers in words and language. Quality work involves the processor, and communication language is easy to make faster and better responses and decisions.
2. Analysis ability: analyze the ability of the processing plant, and the production progress is consistent with the delivery date of the order, without advance or delay.
Eight, team concept
The company is a team, and colleagues should be tolerant of others. We are a big family and need to help each other. Every colleague constantly innovates his thinking, such as making the best use of people and things. The key still depends on the company's top management. As a member of the company, I am willing to do my best, do my best and concentrate on winning the new pattern.
The annual work plan of the quality department aims to establish the consciousness that quality is the life of the enterprise, ensure that quality is the future defender of the enterprise, and create an excellent corporate image with high-quality products. According to the task of producing x tons of GK thermal insulation mortar, x tons of GK rubber powder, x tons of GK anti-crack mortar and x tons of GK interface mortar in 20xx, the Quality Department has formulated the following work plan:
First, establish a total quality management system.
At present, there is a serious shortage of human resources in the quality department, with only X people, including X ministers and X experimenters. But the scope of responsibilities is very wide, including: feeding, process control, warehousing, delivery, complaint handling, as well as system improvement and department establishment. Therefore, quality management needs more and more systematization and standardization.
Second, raw materials and formula control
Due to the influence of product characteristics and packaging requirements, some incoming materials can not be inspected in time and effectively, and only the surface phenomenon, humidity and fineness can be preliminarily judged and confirmed, but these links may lead to production delay and unstable product quality, causing customer complaints and quality target assessment. In view of this, it is necessary to strengthen the source control, that is, the quality assurance control of suppliers, and stabilize the quality of incoming materials through the audit of supplier system and the tracking of quality improvement activities.
At present, the quality and performance of thermal insulation materials have reached the best. Under the condition of stable quality, the formula can be adjusted appropriately, thus reducing the cost. (Note: it can only be adjusted according to the stability of production) Quartz sand, the main raw material in anti-crack mortar and interface mortar, can be replaced by river sand when the construction allows, so as to reduce the cost.
Third, process control.
In view of the fact that the qualified rate of finished product quality is xx%, and to ensure the expansion of subsequent production scale, it is planned to combine the self-inspection of production department with the self-inspection of quality department (production inspection+finished product sampling+delivery confirmation). Of course, inspection is only a means of quality assurance, which will inevitably lead to the outflow of defective products and increase the cost. Therefore, the most effective way is to improve the quality awareness of production operators, strengthen the concept of quality standards, and control the quality of products from the source, so as to ensure that production is inspection, products are good products, and product quality can be better controlled. To this end, it is necessary to implement:
1. Make the defective products into templates and put them in conspicuous places in each process.
2. Show all kinds of bad pictures complained by customers and stick them on each process to guide production.
3. Make the corresponding standard into an intuitive file, which is convenient for the operator to check.
4, workers' quality awareness education and training
5, regular quantitative inspection, make inspection records.
6, the quality control of each process.
7. Deal with the abnormal situation at the production site immediately.
Four, after-sales customer complaint handling
Handle customer complaints in time, find out the reasons, formulate improvement measures in time, implement the improvement measures in the process, and confirm the effect. Maximize product quality.
In the new year, we have the previous experience, but we are also facing new challenges. We must work harder, concentrate more, be more patient and be more careful to finish the work in the coming year, and achieve quality first.
In the past work, Fan Wensan, the annual work plan of the quality department, had some successes, some failures, some good ones and some bad ones, and in any case it became history. Now I have received a new product. My slogan is: Don't make excuses for failure, just find ways for success.
My quarterly personal sales work plan is: run more, listen more, summarize more, think more, feel more, solve more, use your head and visit more, and be sure to do it: copper head, iron mouth, rubber belly and scud. Be a strong salesman.
The work plan is as follows:
First, the market swot analysis
(1), advantages: large enterprise scale, abundant funds, low price and guaranteed product quality.
(2) Disadvantages: the product is in the introduction period, all aspects are immature, customers are unstable, and conditions are limited (there is no own logistics distribution). In short, the old brand is king and the market and customers are stable. If you want to make a difference in this mature and highly competitive smoke-free battlefield. We must work 10 times harder than others.
Second, the product demand analysis
1, baby carriage manufacturing: mainly: baby carriages and children's beds.
2. Leisure products companies: mainly tents, hammocks, hanging chairs, leisure tables, etc.
3. Furniture industry: mainly: hardware furniture.
4. Sports and fitness industry: mainly: single parallel bars bicycles, etc.
5. Metal manufacturing: mainly: fences, guardrails, student beds, etc.
6. shipbuilding and so on.
Three, personal work plan is as follows
1, focusing on developing customers, supplemented by investigating customer information, and combining the two to * * * open up the steel pipe market.
2. For old customers, we should always keep in touch, visit frequently, communicate with customers more, and stabilize the relationship with customers. Give priority to key customers.
3. While having old customers, develop new customers and find out potential customers.
4. Strengthen the study of business and professional knowledge, listen more and talk less when communicating with customers, accurately grasp the needs and requirements of customers for products, and put forward reasonable suggestions.
5. Learn more about customer information, establish key customer files, and be close to potential customers.
6. Grasp the types of customers, adopt different sales models, combine self-improvement with innovative will, and summarize at different levels.
Four, the requirements for their own work are as follows
1, make a summary once a week, and make a big summary once a month to see what mistakes there are in the work, correct them in time, and don't make them again next time.
2. Know more about the customer's status and needs before meeting the customer, and then get ready.
3. Have a correct attitude towards all customers, leave a good impression on customers and establish an image for the company.
When customers encounter problems, they can't ignore them. We must try our best to help them solve these problems. Bring our customer service to customers and let them feel the warmth of our company. Buyers worry, users rest assured.
5. Have a healthy body, an optimistic mood and a positive attitude. Be friendly to colleagues and loyal to the company.
6, communicate with colleagues, business exchanges, more discussion. In order to continuously expand the industry.
The annual work plan of the quality department passed quickly, and xx years passed quickly. Looking back on the past year, I can't help feeling deeply. ...
I have worked in xx for two months. First of all, I want to thank all my colleagues for their strong support and cooperation in my work. I will try my best to find problems and improve them in practical work until I solve them, integrate into xx, be a good xxx, and be proud of being a "xx person". Even if you go outside, people who know xx will give a thumbs up: "xx people are on duty".
On behalf of the quality department of xxsmt, I will make a simple summary report on the production of xx in xx, and plan the work of xx products in XX:
I have been working with xx for three months. First of all, I would like to thank xx Electronics for its strong support and guidance. With the correct guidance and attention of xx Company and the active efforts of leaders and employees at all levels in xx, we have overcome all kinds of difficulties and achieved smooth production.
After three months of running-in, improvement, optimization, reorganization and integration of production lines, and strengthening counterpart training, the production efficiency has been gradually and steadily improved, and it can reach more than xx million points per day according to the production efficiency evaluation.
In terms of quality, the on-line defective rate dropped from xx% to below x%, and the first pass rate after furnace was controlled above xx%.
The shift of qc personnel behind the furnace is organized by the line leader and led by the supervisor, and the returned samples are discussed every day to strengthen communication, find out the reasons for material leakage, suit the remedy to the case, and improve the first pass rate of oqc; The defects detected by aoi also dropped from x% to x%.
The materials are gradually improving and actively improving.
First of all, I briefly review the work I have done since I made xx products for xx years x months, as well as the improvement measures and tracking effects.
1. With the efforts of the company leaders and colleagues present, our company successfully passed the audit of xx automotive electronics from X month to X week, laying a solid foundation for the company to win more customers;
2. Before the cooperation, xx Company audited the manufacturing process of xx Company and put forward the improvement points. With the efforts and guidance of xx Company, xx Company made corresponding improvement soon.
After the cooperation began, both sides attached great importance to this business cooperation, and previous exchange visits and communication were held every week. At present, the cooperation between the two sides has been quite smooth; At the same time, we regularly invite relevant personnel of our company to xx Company to review quality problems and corresponding improvement measures.
After A, X and quality were transferred to xx factory, an excellent production line and an excellent employee assessment scheme were established in smt production by adjusting the internal management incentive mechanism.
Thoroughly break the previous situation of doing too much and doing too little, doing well and doing poorly, mobilizing the initiative of employees and enhancing their collective sense of honor; It has a very positive effect on production efficiency and product quality; It has been well received and welcomed by leading workers.
In X month, the company produced each batch of xx products. Because every production, the company is unfamiliar with xx products, lacks experience, and has no relevant operating standards and quality acceptance standards, resulting in customers' online defective rate as high as xppm and above.
4. The quality problem of virtual welding of machine power management is improved by changing solder paste, from the previous x% to x%, which reduces the quality hidden danger, thus better reducing the quality cost;
5. 10, due to more and more customer models, the old material flow in smt material preparation warehouse could not meet the production demand at that time; With the efforts of all materials staff and the support of pmcxx manager, aiming at the material preparation warehouse, according to the differences of customers, the nature of materials used and p/n, we learn the advanced material management experience of Xiwei Company, distinguish all materials in stock, locate them point to point, and make material cabinets, and manage them through electronic documents and material cabinets. Each material has a corresponding position, which improves the efficiency of finding materials and greatly improves the efficiency of material preparation and production. The material p/n storage label card is compiled, and the card and account are re-established according to the model and the principles of A, B and C, which realizes the systematization and convenience of material management. Material control has been greatly improved, and has been affirmed by xx Party leaders.
6.X month xx products have diversified functions and strict product process requirements. There are many oxidation problems in the third-grade outsourcing materials of fried ic, and the batch is concentrated; The mounting density of xx and automotive electronic products is very high, which requires higher accuracy of smt equipment. In order to better ensure the output and quality, the company leaders decided to buy a mobile aoi to meet the production detection rate, thus improving the utilization rate of the machine.
7 7. 10/October re-optimized the structure of smt management personnel, and re-hired 1 supervisor and xx supervisor with experience in smt production engineering management to help improve our production and technical management;
8. From165438+1October 25th, the team set up xx special team, and achieved certain results. The team implements the system of daily quality and efficiency evaluation, weekly meeting evaluation and monthly plan summary, and constantly innovates and improves in production, quality, technology, training, safety, equipment, cost (people, machines, materials, law and environment), materials and learning organization construction around the words "lean, quality, efficiency and maintenance".
In just-in-time production, the team made great efforts to simplify, accurately and expand information transmission, and avoided wasting phenomena such as waiting, searching and idling, and achieved certain results, especially the update of efficiency information kanban, which made the real-time information control of mounting more accurate.
In order to realize that the latest information of the company can be known to the team members in time, it will be widely announced in the form of publicity column at an appropriate time. (With the deepening of visual publicity, all information can be visualized)
Focusing on the quarterly policy of xx products and workshops, combined with the work priorities and objectives of xx Group, the Group decomposed the existing problems, formulated the monthly work plan, and implemented various work promotion activities according to the policy.
With the development of xx special group activities of the company, the group carefully studied the work requirements of the special group, formulated the activity plan of creating excellence in combination with the policy and quality objectives, and implemented it on a weekly and monthly basis.
These will be the main contents of improving basic management in xx years. Organize learning in an all-round way, with the main goal of improving production efficiency, reducing waste, improving quality and efficiency, and enhancing the adaptability of individuals and organizations, fully tap the potential of all employees, and realize the improvement of team comprehensive quality, management level and labor value.
We have the determination and confidence to make the management of xx go to a new level.
9. Since the production of 9.xx products, led brands have often been misused, and bulk materials have been randomly placed manually, leading to the continuous occurrence and repetition of vicious batch accidents. The direct reason is that there is no formal inspection and guidance manual and standard early warning mechanism to prevent wrong materials.
After the instruction book was made in X month, and all the staff preached to operate strictly according to the instruction book, the led dislocation was reduced from 7 in the first half of X month to zero.
10 and x at the request of sv, the production plan of smt mass air conditioning panel and Ricky xw point was compiled, which laid a solid foundation for later mass production.
In June, 1 1 and X were audited by xx, and xx sent Volkswagen air conditioning panel and Ricky's daily order at xw point to our company for production. At the same time, materials can be applied to xx Company for purchasing * * * materials through negotiation. After evaluation (Finance Department and Logistics Department), xx Company agreed to give some * * * materials to xx Company. It greatly shortens the time of each material receiving belt conversion and reduces the material loss rate.
12, x months of in-depth reflection on efficiency bottlenecks;
How to use the existing manpower and material resources to flexibly deal with the bottleneck of small batch, multiple orders, less orders and low efficiency of xx? How to improve the production efficiency, compression time and material loss of smt production line?
①: With the help of director xx, the team optimized the mounting process of xx products.
②: The problems of efficiency and quality were deeply reviewed in many aspects, and the key points were found;
One: Now the competition in smt processing market is becoming more and more fierce. In order to be invincible in such an environment, the first thing is to reduce its production cost. The most important way to achieve this goal is to improve the production efficiency of the production line. According to years of practical experience, members of Xiwei Group and Director Zhang summed up some measures and methods to improve the efficiency of smt production line:
1. Setup processing
Smt production line consists of many devices, including screen printing machine, mounter, reflow soldering and so on, but in fact the speed of production line is determined by mounter. Smt production lines usually include high-speed machines and high-precision mounters. The former mainly mounts chip components, while the latter mainly mounts ic and special-shaped components. When the time for two mounters to complete a mounting process (hereinafter referred to as mounting time) is equal and shortest, the whole smt production line will exert its maximum production capacity. In order to achieve this goal, in view of the capacity requirements of Xiwei Group (on the premise of not increasing personnel and equipment, "improving production efficiency means reducing production costs"), Director Zhang of our production engineering department effectively handled and improved the mounting scheme in the following ways.
A. load distribution balance. Reasonably allocate the number of mounting components of each device, and try to make the mounting time of each device equal. When we allocate the number of mounting components for each device for the first time, there is often a big gap in mounting time, so we need to adjust the production load of all devices on the production line according to the mounting time of each device, and move some components on the device with long mounting time to another device to achieve load distribution balance.
B. Equipment optimization. Optimizing the numerical control program of each equipment is to make the mounter meet these conditions as much as possible in the production process, so as to achieve the highest speed mounting and reduce the mounting time of the equipment. The principle of optimization depends on the structure of the equipment. Some principles will be contradictory when optimizing the scheme, and we will compromise them and choose the best optimization scheme. Optimization software can be used for load distribution and equipment optimization, including equipment optimization program and line balancing software. The optimization program of the equipment is mainly to optimize the placement program and the configuration of the feeder. After obtaining the bom and cad data of components, the mounting program and feeder configuration table can be generated. The optimization program will optimize the motion path of the mounting head and the configuration of the feeder to minimize the moving distance of the mounting head and save the mounting time. Line balance software is an effective tool to optimize the whole production line. The optimization software adopts certain optimization algorithm, and the current optimization software has certain intelligence, which can complete the optimization process faster and better.
Step 2 eliminate bottlenecks
The smt production line consists of several automation devices. When the speed of one device is slower than other devices, it will become a bottleneck restricting the speed improvement of the whole smt production line. We will carry out the above ab action "A. Load distribution and balance. B. Equipment optimization. "
3. Implement strict and effective management measures.
Smt equipment is a precision equipment with mechanical and electrical integration. Implementing strict and effective management measures at work is an important way to improve the efficiency of smt production line. For example, the components to be supplemented are pre-installed on the standby feeder; While assembling the last pieces of the last batch number, the production line should prepare for the next batch of products. (Before June 1 1, the transfer notice was not sent to the warehouse as planned until the current model was completed. Now xx has arranged one person in each shift to prepare materials, write down the corresponding work station and put it on the appropriate feeder two hours before the current model is completed; After the current model is completed, it can be loaded on the prepared machine immediately, which greatly reduces the time for changing lines and models, is fully prepared before production, and greatly improves production efficiency. )
Smt production line is a large production line, and the output value is calculated in seconds. In addition to equipment and environmental factors, human factors play an extremely important role in the fluency of production and the quality of products. If the operator is familiar with the equipment, it will take less time to eliminate problems in the production process, which can also save production time and improve production efficiency. Therefore, we must pay special attention to the training of employees. In addition to regular professional skills training, we should also organize employees to learn from some professional smt books and periodicals, cultivate their love for smt, and improve everyone's comprehensive business level.
Second, teamwork: Director xx advocates "one person, one class helps each other" wolf team management.
The real meaning of mutual help in the whole class is: try your best to help others while doing your own thing well.
There is still room for improvement.
① The cost control is not perfect, and there are some waste phenomena, especially the smt material loss is not well tracked, monitored and improved, so it is necessary to strengthen management in early warning and daily control improvement to follow up the effect in real time;
(2) The quality defects are repeated, the control methods need to be improved, and the acceptance criteria need to be unified, integrated and standardized;
(3) The operating skills of personnel fail to develop to positions other than versatile positions, and it is planned to train four versatile senior technicians in two classes in xx years;
(4) If the visual publicity and reporting work is not done well, a publicity and reporting group should be set up and managed by a special person;
⑤ The level of production management needs to be further improved, mainly by increasing appraisal work and carrying out criticism and self-criticism activities, exposing problems, compiling the exposed problems into a book, and preventing, tracking and improving them.
The new year means a new starting point, new opportunities, new challenges and determination to make persistent efforts. Going up a storey still higher, I will definitely try to open up a new situation in my work. On behalf of all the staff in smt department, I would like to take this opportunity to thank all my brothers for their support and cooperation. Thank you!