Instrument refers to a person's appearance, which is the external expression of a person's mental outlook. A person's hygiene habits and clothes are closely related to the formation and maintenance of a dignified and generous appearance.
1. Hygiene: Cleanliness is the key to beautiful appearance and the basic requirement of etiquette. No matter how beautiful clothes and luxurious clothes are, if the whole body is covered with dirt and smell, it will inevitably destroy a person's aesthetic feeling. Therefore, everyone should develop good hygiene habits, wash their faces and feet after going to bed and getting up, brush their teeth in the morning and evening and after meals, wash their hair and bathe frequently, pay attention to neatness and change clothes frequently. Don't "clean personal hygiene" in front of people. For example, picking teeth, picking nostrils, digging ear wax, manicure, rubbing dirt and so on. These behaviors should be avoided by others, otherwise, it is not only unsightly, but also disrespectful to others. When talking with people, keep a certain distance, don't speak too loudly, and don't splash on the population.
2. Clothing: Clothing reflects a person's cultural quality and aesthetic taste. Specifically, it is necessary to be natural, decent, harmonious and generous, and to abide by some established norms or principles. Clothing should not only adapt to its own specific conditions, but also always pay attention to the dress requirements of objective environment and occasions, that is, dress should give priority to time, place and purpose, and strive to keep in harmony with time, place and purpose in all aspects of dress.
(2) Speech
As an art, speech is also an important part of personal etiquette.
1, courtesy: be sincere and kind; The sound size should be appropriate, and the tone should be peaceful and calm; Respect others.
2. Terminology: honorifics, words expressing respect and courtesy. Such as "please", "thank you", "sorry" and "you" in the second person. The first meeting was "I've heard a lot about you"; I haven't seen you for a long time. Please criticize it as "teaching"; Trouble others call it "disturbing"; Seeking convenience is "borrowing light"; Ask people to do things, such as "please". Efforts should be made to form the habit of using honorifics. At present, the polite expressions advocated in China are ten words: "hello", "please", "thank you", "sorry" and "goodbye". These ten words embody the basic language form of speaking civilization.
(3) Manners and manners
1, Conversation posture: Conversation posture often reflects a person's character, cultivation and civilized quality. So when talking, first of all, both sides should face each other squarely and listen to each other. They shouldn't look around, read books and newspapers, look tired and yawn. Otherwise, it will give people the impression of being absent-minded and arrogant.
2, standing posture: standing posture is the most basic posture of people, is a static beauty. When standing, the body should be perpendicular to the ground, the center of gravity should be placed on the palms of the two front feet, and the shoulders should be relaxed. Arms naturally droop or cross in front of the body, eyes straight and smiling. Don't bend your neck, waist and legs when standing. In some formal occasions, it is not advisable to put your hands in your trouser pockets or cross your chest, let alone make some small moves unconsciously. This will not only appear stiff, give people a feeling of lack of self-confidence, but also lose the dignity of etiquette.
3, sitting posture: sitting is also a static shape. A dignified and elegant sitting posture will give people an elegant, steady and natural aesthetic feeling. The correct sitting posture should be: straight back and relaxed shoulders. Women should put their knees together; Male knees can be separated, but not too big, generally not more than shoulder width. Put your hands naturally on your knees or on the armrests of your chair. On formal occasions, you should be gentle when you sit down, dignified and steady when you get up, and you can't rattle tables and chairs and create an embarrassing atmosphere. No matter what kind of sitting posture, the upper body should be kept straight, just like the ancients said, "sitting like a clock." If you insist on this, no matter how you change your posture, it will be beautiful and natural.
4. Walking posture: Walking is the main action in people's life, and walking posture is a dynamic beauty. "Walking like the wind" means using popular water to describe a brisk and natural gait. The correct walking posture is: light and steady, chest raised, shoulders relaxed, eyes looking straight, smiling, swinging arms naturally.
Second, meet etiquette
1, shake hands: shaking hands is an important way to communicate ideas, exchange feelings and enhance friendship. When shaking hands with others, look at them with a smile, don't be absent-minded, look around, and don't shake hands with others with a hat and gloves. Under normal circumstances, the handshake time should not exceed 3 seconds, and you must stand and shake hands to show respect and courtesy to others.
Handshakes also pay attention to a certain order: generally, it is "determined by the respected person", that is, after the lady, the elder, the married person and the person with high status reach out, the man, the younger generation, the unmarried person and the person with low status can reach out and respond. If a person wants to shake hands with many people, the polite order is: elder first, younger generation first, host first, guests first, superiors first, subordinates first, ladies first, men first.
2. Bowing ceremony: Bowing, which means bending down to salute, is a polite way to admire others. Look at each other politely before bowing to show sincere respect. When bowing, you must stand at attention, take off your hat, be solemn, don't eat in your mouth, and don't say anything unrelated to the salute while bowing.
3. Greeting: Greeting is a silent greeting etiquette, which is often used by people you know to say hello in social situations. In social situations, people often wave, bow and take off their hats to show friendliness.
Third, * * * etiquette.
(1) Etiquette in Specific Public Places
1. Theater: The audience should be seated as soon as possible. If your seat is in the middle, you should politely signal to the person sitting and ask him to let you pass. It's impolite to give up your seat face-to-face. Never let your hips face other people's faces. Pay attention to dress neatly, even if it is hot, it is unsightly to be naked. Don't talk loudly, laugh or make noise in the theater, and don't treat the theater as a snack bar. After the performance, the audience should leave in an orderly way and don't push.
2. Libraries and reading rooms: Libraries and reading rooms are public learning places.
(1) Pay attention to neatness and obey the rules. T-shirts and slippers are not allowed in. When sitting, don't leave a seat for others. When looking for the directory card, don't turn it over or tear it off, and don't scribble on it with a pen.
(2) Keep quiet and sanitary. Walk lightly, don't talk loudly, and don't eat food with sound or shells.
(3) Books, tables, chairs and benches in libraries and reading rooms belong to public property, so we should take good care of them and don't portray or destroy them at will.
(2) Ride etiquette
1. Cycling: We must strictly abide by the traffic rules. Do not run a red light, ride a bike without an umbrella, chase or run a tortuous race, or ride a bike with people. When the old, the weak, the sick and the disabled are slow to move, they should understand and take the initiative to be polite.
2. By train or ship: In the waiting room, keep quiet and don't make any noise. Line up in turn when you get on the bus. Don't push or collide. Don't spit everywhere, throw scraps of paper and let children urinate everywhere in the carriage and on the boat.
3. By bus: When the bus arrives at the station, you should queue up in turn and take good care of women, children, the elderly and the sick and disabled. Don't grab a seat after getting on the bus, and don't put anything on the seat to occupy it for others. Passengers who are old, weak, sick, pregnant or holding a baby should take the initiative to give up their seats.
(3) Travel etiquette
1. Sightseeing: All tourists should take good care of the public property in the tourist area. Public buildings, facilities, cultural relics and historic sites, even flowers and trees, cannot be destroyed at will; Don't scribble, scribble or carve on columns, walls, monuments and other buildings; No spitting, urinating, no environmental pollution; Don't throw peels, scraps of paper and sundries.
2. Hotel Accommodation: Passengers staying in any hotel should not make any noise in the room, so as not to affect other guests. Be polite to the waiters and thank them for their service.
3. Dining in a restaurant: respect the work of the waiter, be modest and polite to the waiter, wait patiently when the waiter is too busy, don't knock on the table and bowl, and don't shout. For the waiter's mistakes in work, we should put forward them in good faith, not cynicism.
Fourth, school etiquette.
As a special place for teaching and educating people, etiquette education is an important part of moral education and aesthetic education.
(A) student etiquette
Students are the main body of school work, so the common sense of etiquette that students should have is an important part of school etiquette education. Students should observe certain etiquette in class, in activities and in the process of getting along with teachers and classmates.
1, classroom etiquette: observing classroom discipline is the most basic courtesy of students.
(1) Class: When * * * rings, students should sit in the classroom and wait for the teacher to attend class. When the teacher announces the class, the whole class should stand up quickly, say hello to the teacher, and then sit down after the teacher replies. Students should arrive at school on time. If they have to enter the classroom after class due to special circumstances, they should get the teacher's permission before entering the classroom.
(2) Listening: Listen to the teacher carefully in class, concentrate on independent thinking, and take notes on important contents. When the teacher asks questions, you should raise your hand first, and then when the teacher calls your name, you can stand up and answer. When you speak, you should stand at attention, have a natural and graceful attitude, have a clear and loud voice, and use Mandarin.
(3) Class dismissed: The bell rings. If the teacher has not announced the class dismissed, students should listen to the class with peace of mind, don't be busy sorting out books, and don't be busy making the table ping-pong. This is disrespectful to the teacher. After class, all students still need to stand up and say goodbye to the teacher. Students can't leave until the teacher leaves the classroom.
2, clothing instrument: the basic requirements for wearing are: fit; Timely; Neat; Generous; Pay attention to the occasion.
3. Respect teachers' etiquette: Students should take the initiative to salute and say hello to teachers when they go in and out or go up and down stairs to meet them on campus. When students enter the teacher's office, they should knock at the door first and get the teacher's permission before entering. In the place where the teacher works and lives, you can't just go through the teacher's things. Students should not point and comment on teachers' appearance and clothes, but should respect teachers' habits and personality.
4. Etiquette between classmates: The deep friendship between classmates is the power of unity and friendship in life. Paying attention to the politeness between classmates is the basic requirement for you to have a good relationship with your classmates. Students can call each other by their first names, but they can't use impolite names such as "hello" and "hey". When you ask your classmates for something, you should use polite expressions such as "please", "thank you" and "trouble you". When borrowing school and daily necessities, you should ask for permission before using them, and return them in time after use. Thank you. We should not ridicule, sneer or discriminate against students' misfortunes, occasional failures and temporary backwardness in learning, but should give enthusiastic help. You can't judge your classmates' appearance, posture and clothes, let alone give them insulting nicknames. Never laugh at your classmates' physical defects. On these issues concerning self-esteem, we must be cautious and respectful. Don't talk about the taboo topics of classmates, and don't talk about classmates casually.
5. Assembly etiquette: Assemblies are often held in schools. Generally held in the playground or auditorium, due to the large number of participants and formal occasions, special attention should be paid to the etiquette in the assembly. Flag-raising ceremony: the national flag is a symbol of a country, and raising and lowering the national flag is a way to educate young people in patriotism. Whether in primary or secondary schools or universities, the flag-raising ceremony should be held regularly. When raising the national flag, all students should line up neatly, face the national flag and be in awe. When raising the national flag and playing the national anthem, stand at attention, take off your hat and stand at attention until the national flag is raised. Flag-raising is a serious and solemn activity, so we must keep quiet and avoid free activities, laughing or looking around. Look solemn. When the five-star red flag Ran Ran rises, all the people present should look up.
6. Etiquette in public places on campus: We should consciously keep the campus clean and tidy, and do not throw scraps of paper, peels, spitting or littering in classrooms, corridors and playgrounds. Don't scribble, scribble, scratch or carve on blackboards, walls, tables and chairs. Take good care of school property, flowers and trees, and save water and electricity. Consciously store your bike in the designated carport or place, don't leave it lying around, and don't get stuck in traffic on campus. When eating in the canteen, you should queue up for courtesy, don't crowd, cherish the food and don't throw away the leftovers.
College students' civilized etiquette respects teachers and helps others. Civilized language (thank you, I'm sorry)
What is the significance of cultivating college students' civilized manners? The necessity of civilized etiquette to the etiquette education of contemporary college students. China is one of the ancient civilizations in the world, with a fine tradition of civility and politeness, and is known as "the state of etiquette". Thousands of years of splendid culture have cultivated the noble morality of the Chinese nation and formed a set of perfect etiquette. Etiquette is an organic combination of a person's external beauty and internal beauty, a symbol of a nation's progress and a symbol of a citizen's ideological, moral and cultural quality. In social life, people often regard etiquette as the embodiment of a nation's mental outlook and cohesion, and regard the degree of civilization and politeness as one of the signs to measure whether a country or a nation is developed. For individuals, it is a standard to measure moral standards and education. A person's elegant appearance, perfect language art and good personal image will be the basis of his success in life and career.
See the book Civilized Etiquette for College Students for details, which is divided into three chapters: campus etiquette, workplace etiquette and business etiquette, with a total of 13. Mainly from the perspective of quality education of students in higher vocational colleges, following the principle of applying what they have learned, we strive to reflect the internal relationship between civilized etiquette and students' ideological and moral quality, cultural quality, professional quality and psychological quality, and strive to enhance the practicality of the course. This book is suitable as a teaching material for etiquette courses in higher vocational colleges, and can also be used as a etiquette reader for readers to learn by themselves.
What are the aspects of civilized etiquette? Personal Etiquette \ Meeting Etiquette \ Public Etiquette ((kloc-0/) Etiquette in Specific Public Places \ (2) Travel Etiquette \ Travel Etiquette) \ Official Etiquette ((kloc-0/) Face-to-face Reception \ (2) Telephone Reception Etiquette \ (3) Etiquette during Introduction \ 4) Traveling by car.
What are the manners of security guards? Pay attention to dress and words, and know some basic military postures.
What kind of breeze brings us together? Before we get to know each other, light rain will separate us from our friends. You should remember that where there are your friends, there is your sky.
Time flies like water, but it permeates people's hearts. Six years of wind and rain, and heaven remains our neighbourhood.
No matter what the future holds, I will pray to God that angels have never left you. ...
My friends, we are going to part for a while; I won't say "treasure treasure" anymore. On this lingering night, try to cast a few small morning stars; Although there is not much light, it can also make people who leave early happy. If I can, I would like to rub everything in my heart into today's difference. But I can't! Then, let's break up silently! You know, this is the silence of the volcano, which is better than all other words!
I hope we can all spread the wings of love and realize our dreams.
How time flies! We will graduate in a blink of an eye. In these six years of primary school study, we have become a family. I will not give up my classmates, teachers and this kind campus!
Friend, in the days of separation, my heart will be divided into two parts: one is proud of you and the other is blessing you.
What are the proverbs of primary school students' civility and politeness? I think it's good:
Three-character classics of campus etiquette
Get up in the morning, don't be lazy, wear a red scarf and don't forget to tie it.
Pupils, go to school, observe discipline, and don't be late.
Parents send, designate, enter the school gate and queue up.
Salute teachers, use honorifics, and often say hello.
Raise the national flag, salute the team, sing the national anthem and stand at attention.
Be disciplined in class, talk more and raise your hand first.
Think more, ask questions skillfully, work hard and be creative.
Studying hard is a responsibility, and a good habit must be cultivated.
Class is over, fitness, collision and humility.
Go upstairs and downstairs, walk on the right, don't fight, keep quiet.
When assembling, keep quiet, have lunch and keep order.
Love classmates, help others, don't fight, don't swear.
Being honest, not lying, and daring to admit your mistakes are beneficial to your growth.
After school, my heart is not in a hurry, thanks to the teacher.
In the new century, pay attention to civilization, cultivate style and be a good boy.
What are the civilized etiquette terms? 1. Say hello for the first time.
When the guests arrived, they said: Welcome.
3. Long time no see: Long time no see
4. Welcome to the store: Come.
Step 5 ask for help: ask for advice
6. Praise people's opinions: speak highly of them
7. Visit others: Visit
8. Accompany a friend and say: accompany.
9. Hospitality: Wait.
10. Ask someone for help and say, Please take care.
1 1. Say sorry.
12. Ask others to say: Please.
13. Break up with people and say goodbye.
14. Halfway through, I said: Sorry.
15. Express gratitude and say: Thank you.
16. As a courtesy, after you.
17. Accept the thanks and say: This is what I should do.
18. Help others and say: What can I do for you?
19. Ask for advice and say: Please give me your advice.
20. Express sympathy and say: Sorry for your trouble.
2 1. greetings: hello; Good morning; Good evening.
22. Farewell words: Goodbye; Farewell.
23, help human language: please; Excuse me; Please help.
24. Help words: Thank you.
25. Thank you: You're welcome, you're welcome.
26. disturbing others: please forgive me; I'm sorry
27. Hearing an apology: Never mind; It doesn't matter.
28. Reception language: Please come in; Please sit down; Please have tea.
29. Farewell words: Goodbye; Walk slowly; Welcome to visit again.
30. Unable to help others: Sorry; I'm very sorry; Please forgive me.
3 1, the language of polite address to others: comrade; Sir; Miss; Master; friends.
32. Remind others: Please be careful; Please note; Please don't worry.
33. Remind pedestrians: Please pay attention to safety; Please take the sidewalk when crossing the road.
34. Remind passengers: There are many people and cars, please make way.
35. Reminder for passengers: Please check it again carefully to see if you have forgotten anything.
36. Remind customers that time is running out. Comrades who have not selected the goods, please hurry.
37. Remind to give way: Please forgive me; Can you make way?
Just a moment, please. I'll be right there.
39. Draw a queue: Please queue up consciously; Would you please line up?
40. Answer the phone: Hello! This is XXX, please speak.
H: thank you. Goodbye.
Polite expressions (2)
1. greetings
"Hello!" "Good morning! Good evening! " Hello "or" Hello, nice to meet you "
"XXX is very busy recently! Please give him my regards! "
2. Consulting language
What can I do for you? "Do you have anything else?" "Does this bother you?"
3. turn to human language: please; Excuse me; Please help.
thank you
"Thank you!" "Thank you very much for your trouble!" "Thank you for supporting our work. Thank you for your trouble; I'm really sorry; Please; Please; Thank you for your help.
Receive a thank-you letter
You're welcome. You're welcome
apology
"I'm sorry This fact cannot be done. " "Sorry, ..."
"Sorry to have kept you waiting!" "Sorry to bother you!" "Sorry, please wait!"
Please forgive me; Sorry; Sorry;
7. Hear an apology
Never mind; It doesn't matter; You're welcome; You're welcome; Please don't take it to heart.
8. Response language
"OK, please wait a moment" "OK, I'll be right there"; "You're welcome, this is what I should do."
"You're welcome, please forgive my poor care"; "Please command"
9. Remind others to speak
Please be careful; Please note; Please don't worry.
Please pay attention to safety; Please take the sidewalk when crossing the road.
10. greetings
"You did a good job", "Great" and "You were great"
"What a clever hand you have." "This is so beautiful."
1 1. Mourning
"You have worked hard", "I have given you trouble" and "I have given you trouble"
12. Welcome speech
"Hello", "Welcome" and "Really glad to see you again". Please come in. Please sit down; Please have tea.
13. Reception language
Please come in; Please sit down; Please have tea.
14. Goodbye
"Goodbye", "Have a nice trip" and "I hope to welcome you in the near future"; Welcome to come again; I wish you a pleasant journey; Please come again.
15. Call receiving language
Hello! This is XXX, please speak. H: Thank you. Goodbye.
In addition, to be polite, be polite, and don't use rude and vulgar words. Usually, you speak in a tone of soliciting opinions and less in a tone of command. Such as "please sit down", "please open the window", "OK", "please step aside" and so on. Don't call each other "Miss, Sir, Brother and Sister". Usually, we must be friendly, warm and polite to teachers, parents and others. In the past, some students may not pay attention to manners, often offend people with rude remarks, or sometimes bring some rude words and dirty words in the process of speaking. These are uncivilized manifestations, and we should pay attention to overcoming and correcting them.