The school has built dozens of scenic spots, such as the school building monument, the world celebrity garden, the four civilized gardens and Yujiashan Park, which not only beautifies the campus environment, but also increases the humanistic atmosphere of the campus. Three standardized large-scale sports fields have been built in East District, West District and East Campus, and fitness clubs, staff clubs, old teachers' activity centers and other fitness places have been built. Fitness equipment is spread all over the living park, which creates good conditions for teachers and students to carry out cultural and sports activities and leisure fitness activities. 1, which improved the infrastructure of the campus. According to the construction standards of the Community 883 Action Plan, with the guidance and strong support of the higher authorities, 654.38 million yuan is invested every year to gradually transform and expand the offices and activity rooms in the community and strengthen the functions of community management and community service.
2. The campus environment has been improved. In recent years, Huazhong University of Science and Technology has continuously increased the publicity of campus environmental protection, improved the environmental sanitation management system, and thoroughly rectified the environmental sanitation problems that plague residents. Intensify campus greening, with the newly planted lawn reaching more than 654.38+10,000 square meters every year, making the school greening rate reach more than 90%; In terms of road construction and management, 800,000 square meters of roads were newly rebuilt; Ensure that there are no serious dangerous buildings in the community, the road surface is smooth and hardened, the drainage pipeline is unblocked, the manhole cover is complete, and the street lamps and lighting equipment are in good condition.
3, comprehensive management of social security, to ensure the safety of one party. Establish and improve the public security polling organization and community prevention and control network, rely on the community Yujiashan Wenbao police station and the school security office, strengthen the registration, management and service of floating personnel, create a good social security environment, and realize the standard of the "four noes" community.
4, through the selection of five good families, organize popular science propaganda and other forms, widely carry out the activities of creating "civilized communities", create provincial civilized communities, and improve the overall quality of residents. 1, innovative canteen restaurant business model
According to the guiding ideology of group management, large-scale management and characteristic management, the catering service company of Huazhong University of Science and Technology has carried out the transformation of dining environment, the adjustment of catering structure, the innovation of dining mode and the locking of target market, which has greatly improved the market share and is unique among its peers in colleges and universities across the country, and has distinct operating characteristics and market competitiveness in the social catering industry.
(1) Transform the catering environment and improve the catering cultural taste.
In recent years, Logistics Group has "standardized" all 26 canteens and restaurants under the catering corporation, and the software and hardware have reached the standards of the Ministry of Education and the Hubei Provincial Department of Education on standardized canteens for college students, making dining a pleasure for teachers and students to "eat the environment, culture and health". The dining rate of students has increased from 45% in the past to 95% now, and teachers have also walked out of the kitchen, and the breakfast, lunch and evening dining rate in the canteen or restaurant has reached 75%.
(2) Adjust the diet structure to realize the delicacy of cooking and the flavor of snacks.
There are more than 100 staple foods and more than 200 flavors in the student canteen, which is in line with the characteristics of "poor students can eat well, rich students can eat well, and high, middle and low students can meet the catering needs at the same time".
(3) Innovating two dining modes:
(1) Xi two students dining hall dining mode:
First, brand-new Chinese fast food and set meals. Can provide Chinese fast food and meat, vegetarian snacks series, braised dishes series, soup series, fruits, drinks and other packages for students.
Second, a new way of catering combining Chinese and western. Can provide students with more than 200 kinds of Chinese food, western food, barbecue and drinks. Open dining style, elegant environment and soothing background music make diners feel relaxed and comfortable.
Thirdly, Huazhong University of Science and Technology has created 10 features in the catering system of colleges and universities in China: insulation system, crock chicken soup, ice cream machine, planer, slide machine, tray machine, electronic menu, high-grade dining tables and chairs, decoration effect and novel dining methods. ② Dining mode of Baiwei snack city:
This model combines the advantages of collective management and individual management, implements the 16-character policy of "unified management, grouping accounting, dislocation management and last elimination", and realizes the "four liberalization", that is, the liberalization of employment, salary distribution, business varieties and equipment configuration of each business gear. Achieved the goal of management immortality and life chaos, and gave full play to the enthusiasm of the collective and individuals.
(4) Innovation of business model of food processing center.
Increase the depth of food processing, concentrate on processing some products with a large quantity and a wide range, and form a scale. Due to the lack of processing conditions in canteens and restaurants, food processing centers have small production scale, poor technical strength and poor product quality, providing quality services for some processed varieties; At the same time, in view of the improvement of the living standards of the teaching staff, the cooking methods in the kitchen have also changed. The food processing center pays attention to the development and production of finished products and semi-finished products, which meets the needs of faculty and staff.
2, actively adjust the diet structure, realize the diversification of catering structure, operating varieties of characteristics.
According to the characteristics of students' dining, the function of canteen should be adjusted to form a reasonable food structure of high, medium and low grade in a canteen. While doing a good job of "popular" catering, we should introduce gourmet leisure catering, which will not only make poor students eat enough, but also make rich students eat well. All canteens and restaurants truly achieve "you have no me, you have my superiority, you are superior to me, and you are new to me", so that diners can never tire of eating, and often eat new things. Completely changed the past canteen dishes are the same, the structure of catering varieties is the same, and several restaurants are basically in homogenization competition.
3. Adopt the management method of "three centralization".
Namely, centralized material procurement, centralized finance and centralized production and processing.
(1) Strengthen the awareness of material procurement cost management and cost accounting. Centralized procurement of materials, truly shop around, to a greater extent, get the wholesale and retail price difference, seasonal price difference and regional material price difference, thus producing better economic benefits. It ensures the purchasing quality of materials, reduces the purchasing staff and reduces the purchasing cost.
② Centralized financial management. Strengthen financial management, effectively prevent financial out of control, reduce accounting personnel and improve work efficiency; By clearing the warehouse and compressing the inventory, the capital turnover is accelerated, the time difference of capital use is created, the capital utilization rate is improved, the key construction is ensured, and the development is accelerated.
③ Centralized management of production and processing. Establish a food processing center to concentrate on processing meat and some flour products. In the past, the decentralized processing of canteens and restaurants required at least 24 meat cutters, mincers and stuffing machines. After centralized processing, only four processors are needed. The number of personnel has been reduced from more than 20 in the past to 8 now, which reduces equipment and manpower, saves expenses and improves efficiency.
4. Innovative cooking methods to achieve family and refined cooking.
① Adjust the proportion of main ingredients (meat) and auxiliary materials (vegetables) in traditional cauldron dishes (mixed type). Under the premise of keeping the price of vegetables basically unchanged or not increasing much, the cauldron of meat dishes reduced the quantity of vegetables, increased the quantity of meat, reduced the total quantity, improved the quality and met the requirements of people's taste changes.
(2) Adjust the variety structure of staple food and non-staple food when cooking, and replace "many and miscellaneous, many and chaotic, many and poor" with "few but fine, few and expert" to meet people's consumption requirements of "eating taste, nutrition and characteristics";
(3) Reform the processing technology, thoroughly reform the cauldron dishes, change the "cauldron" into a "medium pot" and "medium pot" into a "small pot", and realize fine processing, fine cooking of coarse vegetables, fine cooking of fine vegetables, and selling and cooking now, so as to improve the taste, quality and grade of meals and meet the requirements of family cooking taste. After the Zi Yuan Student Apartment with a total construction area of103,000 square meters was completed in September 2006 and handed over to the apartment property management department for property management, the apartment property management department took over the management of Yunyuan Apartment with a total construction area of107,000 square meters in September 2002 and Yunyuan Apartment with a total construction area of107,000 square meters in September 2002. Property Management Corporation has always adhered to the working concept of "satisfying teachers, students and employees with excellent service, excellent style and beautiful environment", and made bold explorations in management system, operation mechanism reform, system construction, spiritual civilization construction and employee training. Through the establishment of rules and regulations and strict management, the standardization, institutionalization and scientificity of the work have been gradually realized, and rich experience in the management of student apartments has been accumulated, which has achieved great success. It won the comfort and satisfaction of the majority of students, was affirmed by the leaders of the state and the Ministry of Education, and was highly praised and praised by colleagues in colleges and universities all over the country, and gradually formed a property management model of student apartments with school characteristics.
1, establish a reasonable and scientific organization with effective personnel to ensure the source of funds.
In order to strengthen the management of student apartments and ensure that students can have a safe and comfortable accommodation environment, the Property Management Corporation of Logistics Group attaches great importance to leadership and ideology, and has taken effective measures in organizational structure and personnel security:
(1) set up a student apartment property management department, to undertake the property management of student apartments. Each apartment under the apartment property management department (Zi Yuan and Yunyuan Student Apartment) is equipped with 1 supervisor and 1 deputy supervisor respectively. Each building has cancelled the traditional post of building head and only set up a watchman. The supervisor is directly responsible for the safety, hygiene, maintenance and daily management of each floor of the apartment, which reduces the management level.
(2) In terms of staffing, comrades who have been engaged in students' ideological and political work for a long time and have experience in dormitory management are transferred from other headquarters within the group to serve as deputy managers of apartment management department respectively. The staff of the apartment are all high-quality personnel with property experience recruited from the society, and the apartment adopts a brand-new mode of management.
(3) A student apartment management committee composed of student representatives from various departments was set up in the apartment, which strengthened the supervision of property owners and built a communication bridge between property owners and students.
④ The property management fee of the student apartment comes from the property fee of 65,438 yuan +0.200 yuan/school year, 200 yuan/person. According to the documents of the Provincial Department of Education, it is mainly used to pay the salaries of property management personnel and the operating expenses of apartment property.
2. Establish a scientific, efficient and coordinated operation mechanism.
① According to the principle of distribution according to work, a scientific and reasonable wage distribution system has been established, so that employees' wages are strictly linked to the amount of labor, and the enthusiasm of cadres and employees is fully mobilized.
According to the group's distribution method of "people are assigned posts, posts are assigned responsibilities, responsibilities are assigned points, and rewards are assigned points", the property management corporation determines the workload of all kinds of personnel according to the standards of advanced social industries, and determines the corresponding treatment according to the workload and nature of work undertaken by each person. In addition, incentive wages are also implemented, and employees are rewarded and punished according to the quality of work completed every month to guide employees to achieve high standards in service.
(2) Establish the employment mechanism of modern enterprises.
Breaking the convention in employing people, broadening channels and increasing efforts in talent introduction have attracted many people with college education or above to join the property management, established an employment mechanism of "talent-oriented, quantity-oriented, and eclectic", and created a good atmosphere of "being able to go up and down, being able to be flat and mediocre". Cadres can go up and down, and talents stand out.
(3) ISO900 1 quality management system has been introduced, and a management system of more than 290,000 words has been established, which makes all work have laws to follow and rules to follow, clarifies the responsibilities, rights and interests of students and property management, and employees work according to the system and process, forming a norm.
④ Establish an effective supervision and restraint mechanism.
In order to effectively promote the work and ensure that the system is in place, the apartment department has formulated a work inspection and assessment system and set up a work inspection team in accordance with the logistics requirements of "strictness, detail, practicality and diligence", and conducted strict inspections on all positions in the apartment through various forms every day. Through the inspection, the working status of each post was mastered, and the existing problems were found, so that the whole workflow and quality of employees in each post were always under control, and the problems found in the inspection were urged to be rectified in time. According to the inspection records, the employees are assessed and rewarded in accordance with the Regulations on the Management of Employees' Rewards and Punishment. Through the above practices, the staff's work consciousness and enthusiasm are further improved, the staff's awareness of loving their posts and dedication is enhanced, and a down-to-earth work style is cultivated, thus ensuring the implementation of various property management work.
⑤ Take the concept of "five loves" as the core, take learning various systems as the content, strengthen employee training, and constantly improve the quality and service level of employees.
3. Take activities as the carrier to create an elegant and progressive apartment community culture.
In order to do a good job in the construction of apartment community culture, the apartment property management department took the initiative to contact the student affairs office of the school and counselors of various departments to strengthen communication, actively create working conditions for them, allocate dormitories, and arrange counselors of various departments to live in apartments, which is conducive to strengthening the management of student apartments. At the same time, we also strengthen cooperation with student organizations and student associations, publicize and educate students to care for environmental sanitation and public property, observe public order, save water and electricity, and strengthen safety precautions. , truly implement the "Outline for the Implementation of Citizen Moral Construction" and actively promote and promote the spiritual civilization construction of apartments; In addition, we also actively organize various cultural activities that adapt to students' characteristics, such as the evaluation of civilized buildings and dormitories, and invite celebrities to discuss in apartments. In the construction of community culture, the apartment department has always adhered to the blackboard newspaper as a service propaganda position, widely publicized and reported, with rich and colorful contents, provided students with information services such as weather forecast, various notices and life tips, and built a bridge between apartment employees and students; The apartment property management department and various departments also jointly organized activities such as learning from Lei Feng to send fresh air, showing the light of property, and showing movies. Through the service management of the apartment department, the words and deeds of cadres and employees, and the beautiful environment of the apartment, the students' hearts are shocked and infected, their hearts are purified, their noble sentiments are cultivated, and students develop good civilized habits, making the student apartment an important base for ideological education and good educational habits.
4. Attach great importance to safety work to ensure the safety of students' lives and property.
The apartment property management department is combined with the democratic management Committee composed of the Youth League Committee, the Student Affairs Office and students. By maintaining order and making use of the situation, the apartment property management department extended its tentacles to the grassroots, and successively set up bicycle coordinators, building managers and floor managers composed of students on each floor to cooperate with the personnel on duty to strengthen safety management and ensure seamless safety work; At the same time, students choose excellent personnel on duty, security guards and cleaners, which strengthens the supervision of property owners, builds a communication bridge between property owners and students, and cultivates students' self-management consciousness; Form a secure network for me to use. The responsibilities, rights and interests of students and property management are clearly defined and standardized. In the past five years, with the continuous improvement of logistics infrastructure, it has promoted the expansion of the school scale, improved the logistics support ability of teaching and scientific research, and promoted the construction and development of the school.