Comments made:
(1) Optimize the layout scientifically. Strengthen the overall design, conform to the trend of consumption upgrading, focus on convenient consumption and convenient service, and define the scale, layout, business structure and service function of commercial outlets in the convenient living circle, which is suitable for factors such as the number of residents, consumption habits and economic level. Rationally optimize outlets, focusing on strengthening the layout of commercial outlets in old residential areas, new residential areas and urban-rural fringe areas to meet the convenience of residents' lives and daily consumption needs. Promote the harmony between commercial and residential areas, implement relevant plans and standards, guide the proper separation of residential and commercial areas, coordinate commercial facilities and community styles, and combine basic guarantee formats with quality improvement formats.
(2) Fill the short board of facilities. Combined with the construction of urban and rural community service system and the transformation of old urban communities, we will carry out extensive research, find out the base, make plans, define new and transformation projects, promote convenient commercial facilities into the community, and get through the "last mile". Support the revitalization of scattered community space resources, support commercial facilities according to local conditions, and improve quality standards, environmental sanitation and service quality through standardized transformation. Support convenient facilities such as intelligent letter box (express box), box-type mobile breakfast sales car and vegetable through train to enter the community. Support conditional community transformation and upgrade various comprehensive service facilities such as commercial centers and neighborhood centers, and improve the "one-stop" convenience service function. Encourage qualified property service enterprises to extend to the fields of pension, child care, housekeeping, postal express delivery and pre-warehouse. Promote "property service+life service" and improve the level of convenience and quality of consumption.
(3) Enrich commercial formats. Encourage the integration of business and property, consumption and life, home and community, and realize the diversified, centralized and intelligent development of business formats. Priority should be given to basic business forms, and convenience stores, general supermarkets, vegetable markets, fresh supermarkets (vegetable shops), breakfast shops, beauty salons, washing and dyeing shops, pharmacies, photo printing shops, housekeeping service points, maintenance points, recycling points of renewable resources, postal express comprehensive service points, and pre-stored warehouses closely related to residents' daily lives should be supported to enter the community, and "one point for multiple uses" should be adopted on the premise of safety and legality. Develop quality-oriented formats according to local conditions, encourage the development of quality-oriented formats such as special catering, sports and fitness, health care, new bookstores, education and training, leisure and entertainment, and old-age care, promote the integration of business, literature and tourism, expand socialization and characteristic functions, meet the diversified consumption needs of residents, and improve the quality of life.
(4) expanding market players. Give play to the decisive role of the market in resource allocation, stimulate the vitality of various market players and promote agglomeration development. Encourage large enterprises to export brands, standards, management and services, develop community convenience stores, supermarkets, barbershops, restaurants (breakfast, fast food) and other direct chain stores, and implement "six unifications" in terms of image recognition, store control, facility configuration, service standards, commodity procurement, logistics and distribution. Encourage enterprises to do a good job of self-management, at the same time, open up supply chain, logistics channels and store resources, provide one-stop services such as collection and distribution, unified warehousing and distribution for traditional couple shops and grocery stores, and realize brand and standardized development through commercial franchising. Support the standardization transformation of vegetable market and fresh supermarket (vegetable shop), popularize advanced cold chain technology and facilities and equipment, strengthen supply chain management, and implement supermarket and chain operation. Encourage digital empowerment, guide third-party technical service providers to apply big data to store layout, inventory management, logistics distribution, product traceability and other links, and promote model innovation and accurate allocation of market factors. Promote the high-quality development and high-quality life of platform enterprises, pay equal attention to development and standardization, provide free or profitable marketing, information, traffic, digital tools and other services for community merchants, take physical stores as a part of supply chain cooperation, realize the integration of online and offline, store-to-store and home delivery, speed up the allocation of facilities and equipment such as cold chain necessary for community group buying, improve the management system, and ensure food safety and public interests.
(5) Innovative service capabilities. Enhance the convenience of service, encourage "one store with many functions", and carry items such as withholding, collection and distribution, on-site service and leasing. Improve the convenience service ability through cross-border operations. Improve service quality, promote mature models such as specialized custody, chain operation, docking of agricultural supermarkets, and integration of stores and warehouses, guide differentiated and characteristic operations, and improve management efficiency and service supply capacity. Expand the intelligent experience, encourage the application of advanced information technologies such as 5G, big data, artificial intelligence and Internet of Things, promote the development of innovative modes such as contactless transaction, intelligent settlement, online booking (distribution), live broadcast and self-sale, and expand the application scenarios of convenient living circle. Optimize information services, support the construction of smart service platform (applet or app) in city easy life circle based on smart community information system, integrate local merchant resources, and access online functions such as shopping, catering, leisure, culture, pension, child care and housekeeping. , and provide free services such as surrounding goods and services search, information inquiry, living payment, geographic navigation, online coupon distribution, offline redemption, etc., to create an intensive development ecosystem and promote smart city access and offline redemption.
(six) to guide the standardized operation. Give play to the role of business associations, encourage the formulation of relevant standards, carry out skills training, and standardize the business and service behavior of merchants. Improve the management system, integrate the forces of streets, communities, properties, merchants and other parties, strengthen the awareness of honest management and law-abiding, and strengthen environmental improvement and self-discipline through the construction of * * * management. Introduce professional operators, encourage overall planning, unified investment, unified management, standardized management, and improve shopping, service, leisure, fitness, culture, social and other functions. Take care of special groups, improve the necessary barrier-free facilities, post a guide view of the convenience life circle, encourage the establishment of counters and experience stores serving the elderly, retain face-to-face manual services in physical stores, support cash and bank card payments, provide simple services to meet the basic needs of the elderly, and improve the "temperature" of convenience services.