1. Open the ReportQueue file after entering drive C. The file location is c: \ program data \ Microsoft \ Windows \ wer \ reportqueue.
2. Press and hold ctrl to select the ReportQueue file, and then click the "Delete" button to delete all files under this file.
3. Next, set the step of not generating an empty file. Right-click my computer, and then left-click to select the Properties option.
4. After entering the property page, click Advanced System Settings.
5. After entering the system properties, find the settings button under startup and fault recovery, and click it.
6. Uncheck the time to display the operating system list, and then confirm to save.