In addition, the management of Starbucks should realize that their service is not only related to the professional skills and service quality of employees, but also includes the attitude and concern for customers. If Starbucks employees are indifferent to customers' needs and feelings, or are impolite to customers' behavior or words, then this behavior is also unacceptable. Therefore, Starbucks should strengthen the training and management of employees, improve their quality and service awareness, and at the same time strengthen the protection and respect for customers' rights and interests.
Finally, I think that as consumers, we should respect and protect the business model and labor achievements of enterprises, and at the same time, we should also enjoy basic public order and good customs. If Starbucks' behavior hurts our feelings and dignity, we can safeguard our legitimate rights and interests through complaints or other means.