Legal analysis: If a consumer asks for a refund because of a product problem, the operator will only refund half the price, and the consumer can negotiate with him first. If negotiation fails, you can complain to the consumer association or the industrial and commercial department, or bring a civil lawsuit to the people's court.
The method is as follows: On the Yuan Qi Box app page, click and select my customer service project in the lower right corner. Online customer service to manual, send a complaint. Select the complaint classification according to the prompt. Enter product quality problems and submit information to apply for a refund.
That is to say, as long as they come from obvious unfairness, they can ask to cancel the contract and return the goods.
The refund steps of the Magic Box app are as follows: Open the Magic Box App and make sure that you have logged into the account. Click the icon in the upper right corner of the screen and select "My" to enter the personal center. Find "Order Center" on the Personal Center page and click Enter. Find the order that needs a refund, and click to enter the order details page.